Uncle Julio's - Loudoun

4.4
599 recensioni
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Fino a $30
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Messicana
I tag più utilizzati:
  • Adatto ai compleanni
  • Casual
  • Adatto per un appuntamento
Cosa dicono 599 persone
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno visitato questo ristorante
4.4basato sulle recenti valutazioni
4.4
cibo
4.3
servizio
4.3
Atmosfera
4.1
Rapporto qualità-prezzo
Rumorosità · Moderata
Il 87% delle persone lo consiglierebbe ad un amico
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Più recente
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OT
New York
7 recensioni
Visitato 4 giorni fa
Complessivo 5cibo 5servizio 5Atmosfera 5

My family and I went to Uncle Julio’s for Easter Dinner. The service was exceptional, the food was delicious-best Tex-Mex around, and we were seated as soon as we arrived. I can’t ask for better service or food. We’ll definitely be back soon!

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SG
1 recensione
Visitato 5 giorni fa
Complessivo 4cibo 5servizio 5Atmosfera 4

I reserved a table for 6 people on a Saturday night at the Ashburn location. I expected , upon arrival, to wait maybe 5 minutes to be seated. Instead I waited 45 minutes, the same amount of time if i hadn't made a reservation. What's the point of making a reservation if you are still waiting 45 minutes. Disappointed.

Overall food and waiter were excellent.

Uncle Julio's - Loudoun
Ha risposto 2 giorni fa

Hello Stefanie, Thank you for your business and loyalty. We are so sorry you had to wait and completely understand your frustrations. We greatly appreciate you sharing this input. We are constantly working to improve, and this information is extremely helpful. Your concerns have been forwarded to the appropriate parties. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s

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OT
Richmond
1 recensione
Visitato 6 giorni fa
Complessivo 5cibo 5servizio 5Atmosfera 5

It was my mother's birthday and they put together a beautiful dessert for her. The food is always awesome and their tortillas are beyond compare.

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CH
1 recensione
Visitato il giorno 9 aprile 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Took my husband there, kids loved their food as well. The chocolate pinata was awesome and the fresh tortillas are amazing!

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OT
1 recensione
Visitato il giorno 6 aprile 2019
Complessivo 2cibo 5servizio 1Atmosfera 5

Waiter was very unfriendly, and service was very poor. This may sound like a minor complaint, but it made the whole dining experience terrible.

Uncle Julio's - Loudoun
Ha risposto il 8 aprile 2019

Hello, We appreciate your business. We regret learning about your experience, and we understand your frustrations. We'd like to properly coach and address. Please provide your ticket number - that will have all the information we need. We look forward to your reply. Thank you, Uncle Julio's

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AT
Washington DC
5 recensioni
Visitato il giorno 5 aprile 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

We were seated fast and the meal & service was excellent.

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A
Washington DC
8 recensioni
Visitato il giorno 3 aprile 2019
Complessivo 3cibo 3servizio 3Atmosfera 4

Definitely noticed a change in service on this visit tho we still enjoyed ourselves. Our waitress was good but I think they had her working too many tables. Manager came over to ask about my Mother’s gluten sensitivity and suggested she change her enchilada sauce to a white queso to err on the side of caution, then both her and my fathers orders came out all wrong. I don’t think it was the waitresses fault-must have been a miscommunication between the kitchen and Manager. They fixed it, brought out new plates and the waitress apologized but it put a bit of a damper on my bday celebration since they felt guilty for asking their orders to be corrected (but they couldn’t pay $15 for 3 cheese enchiladas when they ordered beef, chicken and cheese and onion!) and we were all done with our dinners by the time their corrected dinners came. Oh well-the salsa is so good that subpar service won’t exactly stop us from going back!

Uncle Julio's - Loudoun
Ha risposto il 8 aprile 2019

Hello Aprilmom, We appreciate your time and consideration you took to let us know that your Uncle Julio's experience was not up to our standards. We regret we didn't meet your food and service expectations. We hope you will come in for a more exceptional memorable visit. Thank you, Uncle Julio's

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T
Washington DC
4 recensioni
Visitato il giorno 3 aprile 2019
Complessivo 3cibo 3servizio 2Atmosfera 4

Waitress did not come to refill our water or check on us

Uncle Julio's - Loudoun
Ha risposto il 8 aprile 2019

Hello Turksgirl, Thank you for spending your time with us. We regret you did not receive our best service. We appreciate your feedback to develop and enhance your time with us. We'd like to properly address and coach. Please provide your ticket number - that will have all the information we need. We look forward to your reply. Thank you, Uncle Julio's

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MC
1 recensione
Visitato il giorno 31 marzo 2019
Complessivo 5cibo 5servizio 5Atmosfera 3

Went for my birthday. Andrew was our waiter and was great! He had a great memory with our order. I give him extra kudos for dealing with our party!! A few of us were unruly. Great food and service!

Uncle Julio's - Loudoun
Ha risposto il 8 aprile 2019

Maria, thank you! We are thrilled you enjoyed your service from Andrew. We appreciate the level of service and enthusiasm he adds to the entire dining experience. We look forward to serving you again soon! All the best, Germaine R. Uncle Julio's

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T
Washington DC
1 recensione
Visitato il giorno 30 marzo 2019
Complessivo 4cibo 5servizio 5Atmosfera 4

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c
1 recensione
Visitato il giorno 30 marzo 2019
Complessivo 4cibo 5servizio 4Atmosfera 4

we had a reservation for 6:30, (One Loudoun location) arrived at 6:20 and was seated promptly.....however, it took a while for anyone to service our table. when he finally arrived he (Victor) took our drink orders. they were very busy so yes, it did take a bit for drinks to come. he was very efficient; took our order and got it to us in a sufficient amount of time. this was our second time here; the first time we sat at the bar and was served drinks and our meal in a very short amount of time. the difference we saw with sitting at the bar was we noticed we had more quantity of food than sitting at a table. cant figure that out but i think the next time we go we will opt for the bar as we can get more bang for our buck!! Overall, both times were very enjoyable, the food was on point and the service was as expected considering how busy they were. we will be returning!!

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KJ
1 recensione
Visitato il giorno 28 marzo 2019
Complessivo 4cibo 5servizio 5Atmosfera 4

The food was delicious but we felt there was too much of it ... we overate and felt bloated the next day.... even though we did take a to go container home.

Uncle Julio's - Loudoun
Ha risposto il 1 aprile 2019

Hi Kathy! Thank you for spending your time with us...we are so glad you over indulged and enjoyed the food. We think that's a great success! We look forward to serving you again soon. Take care, Uncle Julio's

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OT
Toronto
1 recensione
Visitato il giorno 26 marzo 2019
Complessivo 4cibo 4servizio 4Atmosfera 4

The food overall was good however the add ons brought with the fajitas were obviously sitting and not fresh

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RK
Richmond
1 recensione
Visitato il giorno 24 marzo 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

We were celebrating a birthday and everything was perfect

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F
Washington DC
51 recensioni
Visitato il giorno 17 marzo 2019
Complessivo 2cibo 3servizio 2Atmosfera 4

I love the Reston, Fairfax, and Arlington stores, but live near the Loudoun store and really want it to be great, but it has so many shortcomings! I’ve tried this store at least a dozen times and never been satisfied. The chef seems not to follow the standard recipes. The salsa is almost burned numerous times, sort of blackish instead of reddish with charred bits like other stores. My husband and I asked for salsa carne as sauce for our Juanita’s platters and the request was ignored. My husband decided to go ahead and keep his but I requested mine to be returned to fix it. Then, almost 15 minutes later after my husband was finished eating, they finally brought mine. Nothing like going to dinner together and both eating alone! As well, the ground beef recipe was totally different than other stores. It was more boiled than browned and it was very watery/full of dripping juice, so much so that my plate was full of liquid and my enchiladas were soggy. I would love to love this store because I live very close to it, but you are making it really hard. Please fix it!

Uncle Julio's - Loudoun
Ha risposto il 18 marzo 2019

Hello Frenchy, Thank you for your business and loyalty. We are sorry we didn't meet your expectations. The restaurant follows strict guidelines and procedures that insure the restaurant is running at optimal level. We greatly appreciate your insight. Your feedback has been addressed. We look forward to the opportunity to serve you again. Thank you, Uncle Julio’s

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G
Washington DC
2 recensioni
Visitato il giorno 16 marzo 2019
Complessivo 4cibo 5servizio 5Atmosfera 4

The restaurant was great but they do not respect the Open Table Reservation time, it was a 30 min wait for a table.

Uncle Julio's - Loudoun
Ha risposto il 19 marzo 2019

Hello Georgie, Thank you for your business. We are sorry you had to wait longer than expected. We appreciate and value your rating to develop and enhance your experience. We look forward to the opportunity to become a 5-star rating in your eyes! Thank you, Uncle Julio's

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OT
Washington DC
4 recensioni
Visitato il giorno 16 marzo 2019
Complessivo 3cibo 5servizio 2Atmosfera 2

Server was overwhelmed I think with many tables. Ran out of chips and salsa and asked for refill of both but never got the salsa. My hubby and son drink cups were empty for awhile with no offer of refill. Food was great as always

Uncle Julio's - Loudoun
Ha risposto il 18 marzo 2019

Hello, Thank you for spending your time with us. We are happy your enjoyed your meal, but we are so sorry we missed the service mark. We look forward to serving you again soon with a much better outcome. Thank you, Uncle Julio's

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c
Washington DC
6 recensioni
Visitato il giorno 16 marzo 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Wonderful location

Uncle Julio's - Loudoun
Ha risposto il 18 marzo 2019

Thank you!!!

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OT
1 recensione
Visitato il giorno 15 marzo 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Loved the outdoor experience!

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s
Washington DC
8 recensioni
Visitato il giorno 9 marzo 2019
Complessivo 4cibo 3servizio 5Atmosfera 3

The service is great...I just don't prefer the place...it is loud, the food is Ok and it is overpriced for what you get...

Uncle Julio's - Loudoun
Ha risposto il 12 marzo 2019

Hello Stace, Thank you for spending your time with us. We appreciate your feedback to develop and improve. We look forward to the opportunity to serve you again. Thanks again, Uncle Julio's

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AR
Washington DC
3 recensioni
Visitato il giorno 9 marzo 2019
Complessivo 4cibo 4servizio 5Atmosfera 4

The sever was fantastic in accommodating a large party. Timing of food was good and making my friend feel special on her birthday was an added bonus. Everyone loved the chocolate piñata dessert. Will definitely return.

Uncle Julio's - Loudoun
Ha risposto il 11 marzo 2019

Hello Amy, Thank you for sharing your story! We are so happy you all chose to spend a special birthday with us and fun was had by all! We look forward to serving you again with another exceptional experience. Thank you, Germaine R. Uncle Julio's

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OT
New York
1 recensione
Visitato il giorno 7 marzo 2019
Complessivo 2cibo 2servizio 2Atmosfera 3

There is something wrong with this Uncle Julio’s. Service was extremely slow - food was sub par - chicken fajitas were oily and under cooked. Been going to Uncle Julio’s in Bethesda and Reston for over 25 years. This one has a problem.

Uncle Julio's - Loudoun
Ha risposto il 11 marzo 2019

Hello, Thank you for your loyalty throughout the years. We greatly appreciate you sharing your feedback and your concerns are being addressed. We look forward to the opportunity to serving you again soon with a much-improved outcome. Thank you, Uncle Julio’s

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SW
Washington DC
3 recensioni
Visitato il giorno 3 marzo 2019
Complessivo 3cibo 3servizio 5Atmosfera 5

I wondering if their chef/recipes have changed. The salsa and regular entrees were not like what we’ve experienced before and we go frequently.

Uncle Julio's - Loudoun
Ha risposto il 4 marzo 2019

Hello Shell, Thank you for spending your time with us. Our salsa and standard menu recipes have not changed. We are very sorry we didn't meet your expectations on the visit and your concerns are being addressed. We do hope to get the opportunity to serve you again with a much better outcome. Thanks again, Uncle Julio's

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OT
New York
4 recensioni
Visitato il giorno 2 marzo 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Uncle Julio’s is my favorite Mexican restaurant when it comes to chains. Their food is delicious and their chips are addictive. I love how everything is made in house and practically right in front of you. It is on the pricier side but it’s excellent for celebrating and special occasions. We celebrated my birthday here and was sure to get the chocolate piñata which is my fav part. Staff was friendly and pleasant I always have a good time when I come here! I usually choose the fajitas or the chicken fajita quesadilla. Their entire menu is delicious so you can’t really make a bad choice. Worth coming to check out if not to at least celebrate at!

Uncle Julio's - Loudoun
Ha risposto il 18 marzo 2019

Thank you...we are thrilled fun was had by all!

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G
Washington DC
3 recensioni
Visitato il giorno 1 marzo 2019
Complessivo 4cibo 5servizio 5Atmosfera 4

The food was excellent and the waitress got all of our special requests down correctly. Was just a bit noisy because our table was close to the bar/kitchen area.

Uncle Julio's - Loudoun
Ha risposto il 4 marzo 2019

Awesome! We are so glad you enjoyed your time with us!

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DB
Washington DC
1 recensione
Visitato il giorno 28 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

I actually introduced uncle Julio’s to my family and friends. My coworkers. I the evening I came I brought a new girlfriend so she’ll be back with her family. Great food and great service. Excellent value point.

Uncle Julio's - Loudoun
Ha risposto il 4 marzo 2019

Daphne, thank you for your continued support! We are so happy you enjoyed everything from start to finish. We look forward to serving you ,your family & friends again soon. Take care, Uncle Julio's

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OT
1 recensione
Visitato il giorno 24 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Great food
Great service

Uncle Julio's - Loudoun
Ha risposto il 4 marzo 2019

Thank you! We are so glad you had a great time!

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TR
Washington DC
3 recensioni
Visitato il giorno 23 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Our server, Sawyer, was great! We never had to wait for a refill, our food came out quickly, and everything was exactly as we ordered. We'll definitely be back (and will request the same server).

Uncle Julio's - Loudoun
Ha risposto il 4 marzo 2019

TRack, thank you! We are so glad you enjoyed your service from Sawyer. We appreciate his commitment and professionalism. We look forward to serving you again soon. Thanks again, Uncle Julio's

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EC
Washington DC
4 recensioni
Visitato il giorno 23 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 4

Colin was a great server, my water was filled without asking and our orders were quick and correct.

Uncle Julio's - Loudoun
Ha risposto il 4 marzo 2019

Eric, thank you! We are thrilled you enjoyed your service from Colin. We appreciate the level of service and enthusiasm he adds to the entire dining experience. We look forward to serving you again soon! All the best, Uncle Julio's

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k
Washington DC
16 recensioni
Visitato il giorno 18 febbraio 2019
Complessivo 2cibo 2servizio 3Atmosfera 3

Pros:
- Prompt waitress
- Flavorful cocktails (blood orange margaritas)

Cons:
- Took a long time to get our cocktails (over 15 minutes, the food beat out our drinks)
- Restaurant was not very clean: glasses were cloudy with stuck on food particles and floors needed sweeping
- Guacamole was brown

Uncle Julio's - Loudoun
Ha risposto il 23 febbraio 2019

Hello Katie, Thank you for your business. We are so sorry you had to wait and completely understand your frustrations. We greatly appreciate you sharing this input. We are constantly working to improve, and this information is extremely helpful. Your concerns are being addressed. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s

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g
1 recensione
Visitato il giorno 17 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Great service, great food, great atmosphere! First time, but won’t be last time..!

Uncle Julio's - Loudoun
Ha risposto il 23 febbraio 2019

George, Welcome! We are so happy you had a great time!

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TD
Washington DC
11 recensioni
Visitato il giorno 16 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 4

Great food and fantastic waitress with exceptional customer service.

We enjoyed our dinner and dining experience.

Uncle Julio's - Loudoun
Ha risposto il 23 febbraio 2019

Tony, thank you! We are thrilled you enjoyed your service from Amy. We appreciate the level of service and enthusiasm she adds to the entire dining experience. We look forward to serving you again soon! All the best, Germaine R. Uncle Julio's

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OT
1 recensione
Visitato il giorno 16 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Very accommodating for a large party, service and food was great!

Uncle Julio's - Loudoun
Ha risposto il 23 febbraio 2019

Thank you very much!

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FG
1 recensione
Visitato il giorno 16 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Good tastes amazingly good from crisp home made chips to perfectly sizzled meat

Uncle Julio's - Loudoun
Ha risposto il 23 febbraio 2019

Fabrice, thank you!

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JE
Baltimora
9 recensioni
Visitato il giorno 15 febbraio 2019
Complessivo 2cibo 3servizio 1Atmosfera 3

Waited over 30 minutes with a reservation. Many groups that came in after us were seated. Spoke to hostess and there must have been some mistake as she seated us but offered no apology or explanation. Waited at table for 5-10 min before waitress showed up. She put chips and salsa in front of us and disappeared for 15 min. Finally shows up. By this time we are dying from eating salsa with nothing to drink! She takes our drink order and disappears again for 10 minutes! I did order a frozen margarita which may have gotten held up at the bar but the water and lemonade should have been brought to us very quickly. We asked for more chips and salsa at that time and she brought back a bowl of chips that were glistening with grease! Inedible. We finally got to order. Food came out in good time but my sons quesadilla had big hunks of steak in it and he ordered beef. Flagged down a passing hostess and she got manager. Manager said that’s how beef quesadillas came. Which is strange because he had ordered the same thing before and it was served with ground beef. I told him about the greasy chips which he could plainly see and his reply was he would tell his kitchen staff. He never asked if we would like another basket. He did have my sons quesadilla remade and it came out just fine but when the bill came the waitress had charged us for 2! This experience is not typical of other uncle Julio’s we have been to. It just seemed that no one in that restaurant cared about anything. :(((

Uncle Julio's - Loudoun
Ha risposto il 23 febbraio 2019

Hello Jennifer, Thank you for your business and loyalty. We appreciate and value comments and concerns. We deeply apologize for the concern this has caused you. We appreciate you taking the time to bring this to our attention, so we can investigate this and take whatever steps necessary to improve. This is certainly not our standard. We hope to get the opportunity to serve you again with an improved experience you expect from us. Thank you, Uncle Julio's

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k
Washington DC
1 recensione
Visitato il giorno 15 febbraio 2019
Complessivo 4cibo 4servizio 4Atmosfera 3

The tableside guacamole is delicious. The chocolate pinata (classic) is also delicious. The rest of the food is pretty good. The music is always very loud there, like they are aiming for a fun bar atmosphere rather than a restaurant as it is hard to talk when there are more than 2 of you there.

Uncle Julio's - Loudoun
Ha risposto il 23 febbraio 2019

Hello kbdining, thank you for your business and review for us to develop and improve!

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SP
1 recensione
Visitato il giorno 14 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

We went on Valentines Day. The place was PACKED but the staff handled it with grace. Our service was fast, the food was AMAZING. I wish they had some kind of chocolate desert besides the pinata. I've only been twice, but I can't wait to go again.

Uncle Julio's - Loudoun
Ha risposto il 23 febbraio 2019

Sarah, thank you so much! We a thrilled you had such a great time on Valentine's day!

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PW
1 recensione
Visitato il giorno 14 febbraio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

As always, food was excellent. The chicken is always nice an moist.

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JB
1 recensione
Visitato il giorno 14 febbraio 2019
Complessivo 4cibo 5servizio 5Atmosfera 5

Really friendly staff!!! The food was really good. The location was clean

Uncle Julio's - Loudoun
Ha risposto il 23 febbraio 2019

Jarvin, thank you!

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OT
Washington DC
1 recensione
Visitato il giorno 14 febbraio 2019
Complessivo 4cibo 4servizio 5Atmosfera 5

As usual a great experience

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