Uncle Julio's - Loudoun

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4.4
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640 Reviews
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Fino a $30
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Messicana
I tag più utilizzati:
  • Casual
  • Adatto ai compleanni
  • Adatto per un appuntamento
Cosa dicono 640 persone
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno visitato questo ristorante
4.4basato sulle recenti valutazioni
4.5
cibo
4.3
servizio
4.2
Atmosfera
4.1
Rapporto qualità-prezzo
Rumorosità · Moderata
Il 92% delle persone lo consiglierebbe ad un amico
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C
Washington DC
3 recensioni
Visitato 3 giorni fa
Complessivo 3cibo 4servizio 3Atmosfera 2

Ive been a few times to this location and have enjoyed my meal and ambience. I don't know if the a/c was out but it was way too hot in the restaurant and the service seemed slow. Our server was good but food took much longer than in the past. I don't know that I would have noticed it as much if it hadn't been for the high temps in the restaurant.

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LS
Austin
3 recensioni
Visitato 3 giorni fa
Complessivo 5cibo 5servizio 5Atmosfera 5

Excellent service and very attentive staff! Vibrant and good for groups!

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KR
Washington DC
2 recensioni
Visitato 3 giorni fa
Complessivo 5cibo 5servizio 5Atmosfera 5

The food was amazing as always. The service good. The table side guacamole was the best ever!!!!!!

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TJ
Washington DC
1 recensione
Visitato 4 giorni fa
Complessivo 5cibo 4servizio 5Atmosfera 4

We love the food. Some days faijtas are better than other. On our last visit our table was ready as per our reservation. Our server "Madi" gave us fantastic service. She was a wonderful server. She should be groomed and recognized.

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SL
Washington DC
5 recensioni
Visitato 4 giorni fa
Complessivo 1cibo 3servizio 1Atmosfera 1

Came here for Father’s Day and had made a reservation in advance. Waited 15 minutes after being seated for someone to bring us the high chairs we requested. Our server was either brand new, or completely stoned, not sure which. Service was TERRIBLE. Kids started getting restless in their high chairs after 40 minutes without food. The people at the table next to us came after us, ate and paid all before we got our food. Then, my daughter came thisclose to putting a wad of hair that she found on the floor next to our table in her mouth. 🤢. Fortunately, I saw her in time and grabbed it with a napkin before she could get it to her mouth. Even though the manager was awesome and was extremely apologetic, we’ll never go back. Not a good day for Uncle Julio’s!

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VW
Washington DC
1 recensione
Visitato 5 giorni fa
Complessivo 5cibo 5servizio 5Atmosfera 5

Ate outdoors on a beautiful evening. It was busy but everything turned out wonderful. Food was excellent!

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SA
Washington DC
3 recensioni
Visitato 6 giorni fa
Complessivo 3cibo 4servizio 4Atmosfera 1

It was crazy loud. Asked them to turn the music down. They did, kind of. Not a good place if you want to have a conversation.

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AF
Washington DC
3 recensioni
Visitato il giorno 11 giugno 2019
Complessivo 1cibo 1servizio 1Atmosfera 3

This was our 2nd visit within the past month. I was extremely disappointed.

We had reservations for 7pm through OpenTable. Upon checking in, we were told it would be about 15-20 minutes and handed a buzzer. After 20 minutes, I checked with the hostess who informed me that my OpenTable reservation was still open, and that I had not checked in; yet I had a buzzer. We were seated shortly after.

Our waiter took our drink order. It took 40 minutes to get our drinks; and our waiter took our food order. Our drink order was incorrect; however, due to the wait we decided to drink the regular margaritas and try to make the best of it.

In about 20 minutes, a food runner brought a tray. The first dish was fish tacos which one of our guests had ordered. It was placed in front of our guest. The next plate was salmon. At that point, I informed the runner that this may be the wrong order. It was determined it was. So the food runner picked up both plates from our table, returned it to the tray, and set the tray to the side. The food runner then went to locate the waiter. Once she found the runner, she picked up the tray, and started to pass out the plates (which had previously been on our table) to the occupants at the next table over. I thought was not within health code. (I later mentioned this to the manager).

We finally received our correct order another 20 minutes later. Upon receipt, I could tell that the food was cold. Our fajitas were not even hot, and I could place my hand on the plate. Typically, the fajitas are brought out on a sizzling hot plate--however, that was not the case. The other plates were also cold; the meat on the other plates were so cold that it was no longer warm.

We summoned for our waiter, and he was apologetic. He said that he would send the manager to correct the issues. When we spoke to the manager, she was apologetic and tried to explain that they were experiencing an unusually high number of guests on a Tuesday evening.

Uncle Julio's - Loudoun
Ha risposto 6 giorni fa

Hello Anthony, We thank you for your feedback and bringing your experience to our attention as we strive to improve our service with each review we receive. We understand your concerns and will address this with out team and ensure that they are providing adequate service and staffing at all times during the week. We hope that your next visit with us will be far improved and our dedication to providing a 5-star experience shows. Sincerely, Uncle Julio's

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OT
Washington DC
1 recensione
Visitato il giorno 11 giugno 2019
Complessivo 2cibo 4servizio 2Atmosfera 2

Reservation was at 6:15. Didn’t get seated until 6:35.
Waitress was overbooked in her section. We didn’t get our meal to @7:15. We ordered additional beer it never came.
It took an hour from the time we got there to be served dinner. Not good

Uncle Julio's - Loudoun
Ha risposto 6 giorni fa

Hello, Thank you for taking the time to review your experience with us and apologize that the service was less than satisfying. We have taken your feedback to our team and will ensure our location is operating at the highest standard and providing quality meals and experiences that are expected by our Guests. We do hope that we will get the opportunity to provide you with an overall exceptional dining experience in the future and thank you again for your feedback. Sincerely, Uncle Julio's

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LF
Washington DC
1 recensione
Visitato il giorno 11 giugno 2019
Complessivo 3cibo 4servizio 2Atmosfera 3

The last two times we’ve dined at the One Loudoun location the service has been subpar. During our last visit our lunch came about 1 hour and 15 minutes after we sat down. Offers for new drinks were few and far between. No offer of any compensation either.

Uncle Julio's - Loudoun
Ha risposto il 12 giugno 2019

Hello Lisa, Thank you for spending your time with us and apologize for your experience. We are very sorry we didn't meet your expectations on this visit and your concerns are being addressed by the appropriate parties. We do hope to get the opportunity to serve you again with a much better outcome. Thank you, Uncle Julio's

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S
1 recensione
Visitato il giorno 10 giugno 2019
Complessivo 4cibo 4servizio 5Atmosfera 5

Our table server Matthew was awesome. Excellent customer care with patience.

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EC
1 recensione
Visitato il giorno 10 giugno 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Best food I’ve ever had! The table side guacamole was worth the trip. It was a bit pricy but you get what you pay for: amazing food.

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CG
Washington DC
5 recensioni
Visitato il giorno 5 giugno 2019
Complessivo 1cibo 1servizio 1Atmosfera 3

We love UJ food, so we have given this restaurant so many chances. However, they have messed up our dinner so many times that we have finally decided we won't be back. This time we were there for a going away party for our son and they messed up 4 out of the 7 dishes ordered. It was an extremely long wait for drinks and then when we finally got them, the frozen drinks were completely melted. To be fair, the manager took care of the check (besides the alcohol) however, the mistakes and frustration ruined the evening. I don't know where the breakdown is, but they really need to get it together!

Uncle Julio's - Loudoun
Ha risposto il 7 giugno 2019

Hi Christina, Thank you for your continued support and your candid review. We are so glad you expect great things from us. We appreciate you taking the time to make us aware of your recent experiences. We read every comment, feedback, praise and concern and then we forward to the appropriate groups to properly address. We will look into the service immediately. We look forward to serving your again soon. All the best, Uncle Julio's

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s
Washington DC
11 recensioni
Visitato il giorno 5 giugno 2019
Complessivo 4cibo 4servizio 5Atmosfera 5

Excellent service. Good food and drinks. Good place for any occasion. Chocolate piñata a must try with family and friends. Fun way to end dinner. We all enjoyed our food, but it wouldn’t be my first choice for Mexican/Latin food.

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PE
1 recensione
Visitato il giorno 1 giugno 2019
Complessivo 4cibo 5servizio 3Atmosfera 5

The food was excellent and well priced. Our service was slow but we weren’t in a rush until the end of the night. If I have time then I will definitely go back

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SP
Washington DC
1 recensione
Visitato il giorno 1 giugno 2019
Complessivo 4cibo 5servizio 5Atmosfera 4

Loud but oh so yummy!! Chips and queso spot on. Margaritas were great and the chocolate piñata a delicious way to end the meal with friends and family.

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OT
Washington DC
1 recensione
Visitato il giorno 31 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Great! We always love it!

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T
Washington DC
40 recensioni
Visitato il giorno 31 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 4

Great service and delicious food.

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OT
Washington DC
1 recensione
Visitato il giorno 31 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Table side guacamole was delicious!

Uncle Julio's - Loudoun
Ha risposto il 2 giugno 2019

Thank you very much...we are so glad you approve!

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GB
1 recensione
Visitato il giorno 26 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Our server Ashley was amazing, from the beginning she was so attentive. She made sure that things came in orderly fashion sometimes you get your appetizer & main entree all at once but not with Ashley...she was running a tight ship. Loved our time at uncle Julio

Uncle Julio's - Loudoun
Ha risposto il 2 giugno 2019

Hello Gisselle, Thank you for sharing your experience. Kudos to Ashley! We are so happy you had a great time. That means so much to us. We look forward to serving you again soon. All the best, Uncle Julio’s

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OT
1 recensione
Visitato il giorno 25 maggio 2019
Complessivo 3cibo 5servizio 3Atmosfera 4

We all ordered the grilled fish tacos which were delicious. Excellent table side guacamole as well. It felt like we were being rushed out of the restaurant (given the bill at the same time as our food, etc), but the environment was really cool. Pretty awesome to see them making your tortillas right in front of you!

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C
Washington DC
1 recensione
Visitato il giorno 25 maggio 2019
Complessivo 4cibo 5servizio 4Atmosfera 4

Great food !!! :) Our out of town family loves to go to Uncle Julio’s when they visit !!! :)

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JA
Richmond
2 recensioni
Visitato il giorno 24 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

We still had to wait for our reservation but I understand it was extremely busy.

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RP
Washington DC
10 recensioni
Visitato il giorno 24 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Awesome tres amigos margarita

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DM
Washington DC
3 recensioni
Visitato il giorno 24 maggio 2019
Complessivo 4cibo 4servizio 4Atmosfera 4

Delicious meal and great service. Menu needs more vegetarian options.

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PG
Washington DC
1 recensione
Visitato il giorno 24 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 4

The food was delicious! We got our food 5 minutes after we ordered it on a Friday evening!

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AT
Washington DC
1 recensione
Visitato il giorno 24 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Awesome - great experience, as always

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AF
Washington DC
4 recensioni
Visitato il giorno 21 maggio 2019
Complessivo 2cibo 3servizio 1Atmosfera 3

Service today was usually bad. Typically it’s great. However our server was slow and inattentive

Uncle Julio's - Loudoun
Ha risposto il 2 giugno 2019

Anthony, Thank you for your continued support. We are very sorry we missed the mark with your service this time. We look forward to making this up to you on your next visit. Thanks again, Uncle Julio's

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LA
Washington DC
4 recensioni
Visitato il giorno 19 maggio 2019
Complessivo 2cibo 5servizio 2Atmosfera 2

We made a reservation via open table and we were seated immediately which was great because the place was packed. But the greatness ended there. First, it took forever for a sever to come to our table once she came she told us the tortilla machine was broken so it might take a LITTLE BIT longer for our food to come out. OK fine. 40+ minutes later we got our food but my husband didn't get tortillas and had to wait an extra 10 minutes just to get tortillas for his fajitas...all the while his food was getting cold and I was already done with my dinner by the time he got his tortillas. My daughter asked for water and it never came out. I took my youngest daughter to the bathroom. I have seen truck stops in better condition. No paper towels in one dispenser, water on the floor and toilet paper all around the toilets. It was obvious it had not been checked in quite a while. I came back to the table and we couldn't find our server to get our check. We had to ask A DIFFERENT waiter to get our check and a box. The food was good as usual. But the service was pretty bad and the restaurant was SO HOT. They claimed it was because people kept coming in the doors. That is a totally lame excuse because other restaurants seem to keep it cool with the doors opening. I don't know if I will go back to this Uncle Julio's there are other restaurants in One Loudoun that are better and have better service and air conditioning!

Uncle Julio's - Loudoun
Ha risposto il 20 maggio 2019

Hello Lauren, Thank you for your business. We are sorry we didn't meet your expectations on this visit. The restaurant follows strict guidelines and procedures that insure the restaurant is running at optimal level. We greatly appreciate your insight. Your feedback has been addressed. please accept our sincere apology. We look forward to the opportunity to serve you again. Thank you, Uncle Julio’s

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k
Richmond
364 recensioni
Visitato il giorno 15 maggio 2019
Complessivo 4cibo 4servizio 4Atmosfera 3

Love food and drinks at Uncle Julio's! We had skinny margaritas which are excellent and can't tell they're "skinny" at all. Ordered the fajitas with shrimp camarones, chicken and steak to share. Plenty of food and it was excellent.

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OT
1 recensione
Visitato il giorno 12 maggio 2019
Complessivo 5cibo 4servizio 5Atmosfera 5

It was good. The service was quick and the food came quick, and everyone was really nice. But dark. Very dark. We need more light!!

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OT
Washington DC
6 recensioni
Visitato il giorno 11 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Always A+. Food is delicious, atmosphere is great and our server Lexi was awesome! Can't wait to go back!

Uncle Julio's - Loudoun
Ha risposto il 20 maggio 2019

Hello, Thank you for sharing your experience. Kudos to Lexi! We are so happy you had a great time. That means so much to us. We look forward to serving you again soon. All the best, Uncle Julio’s

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LM
1 recensione
Visitato il giorno 5 maggio 2019
Complessivo 4cibo 5servizio 4Atmosfera 4

Table was not ready at the time of my reservation. I can live with that. What bothers me the most on this visit was the seating aspect. When it was time to be seated, the seater took off at a quick pace leave my husband and I in the dust. We are both older folks and while I can walk at a somewhat quick pace, my husband cannot as he walks with a cane. Food was fantastic, and the server was wonderful. Noise level was a little too loud for my taste. Made it hard to carry on a conversation.

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OT
Washington DC
2 recensioni
Visitato il giorno 5 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 4

Tableside guacamole and chili con queso with ground beef are winners. Shrimp Diablo is tasty and we also appreciated the no hassle subs of the sides to cilantro rice and sauteed veggies.

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KS
1 recensione
Visitato il giorno 5 maggio 2019
Complessivo 5cibo 5servizio 5Atmosfera 4

Uncle Julio’s - Loudoun offered a nice atmosphere with the option to eat on their patio. They provided a great meal and great service.

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GB
Washington DC
1 recensione
Visitato il giorno 5 maggio 2019
Complessivo 5cibo 4servizio 5Atmosfera 5

Yes. The service was excellent. Eric our server did a good job. We received a booth near the window with a perfect view.

Uncle Julio's - Loudoun
Ha risposto il 9 maggio 2019

Glen, thank you! We are thrilled you enjoyed your service from Eric. We appreciate the level of service and enthusiasm he adds to the entire dining experience. We look forward to serving you again soon! All the best, Germaine R. Uncle Julio's

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OT
1 recensione
Visitato il giorno 5 maggio 2019
Complessivo 5cibo 4servizio 4Atmosfera 4

Cinco de Mayo

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AA
Washington DC
1 recensione
Visitato il giorno 28 aprile 2019
Complessivo 4cibo 4servizio 3Atmosfera 3

We had a good meal and good service until. My ding on the service is that the server seemed ready for us to go and did not ask if we wanted anything else. He just brought us the check. Just a nit to pick otherwise it was all good.

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OT
Baltimora
15 recensioni
Visitato il giorno 28 aprile 2019
Complessivo 5cibo 5servizio 5Atmosfera 3

The Tableside Guacamole is as fresh as it gets! Our fajitas came with so many sides we didn’t even finish them or have room for dessert! A fantastic fresh meal!

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RG
1 recensione
Visitato il giorno 27 aprile 2019
Complessivo 5cibo 5servizio 5Atmosfera 5

Lovely place to eat! Would definitely recommend to anyone who loves authentic Hispanic foods!

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