True Food Kitchen - Austin

Ordina per

Filtri

1. KV

   KatherineV

   Austin

   7 recensioni

   5.0

   7 recensioni

   Visitato 2 giorni fa

   overall5food5service5ambience5

   We loved our dishes and in particular we had several new to us items that we LOVED: tuna tostado, sea bass entree (my new favorite and the veggies were so beautifully caramelized), and my husband raved about the Korean steak. Our daughter is vegan and this is a place where we can all enjoy great food. She loves the cauliflower tahini appetizer and always the vegan pizza. For dessert we had the vegan choc chip cookies that no one could believe were vegan. Our server was Lazarus and he was one of the best servers we've had! Our daughter enjoyed the vegan cream cheese cake but I think only vegans would actually enjoy that and I thought the vegan ice cream with the cookies was meh but we'll keep coming back!

   Report
2. JP

   JamesP

   1 recensione

   5.0

   1 recensione

   Visitato 3 giorni fa

   overall5food5service5ambience5

   The service was excellent and very thoughtful. The food was great. We will definitely return.

   Report
3. LM

   LindaM

   Austin

   1 recensione

   4.0

   1 recensione

   Visitato 4 giorni fa

   overall4food4service5ambience5

   I had the chicken sausage pizza that was supposed to have tomatoes. Just not enough veggies for my taste. I liked the thin crust and there was plenty of cheese. When I was leaving and talking to my friend, I didn't see the step down and fell right on my face. Which is red, blue, purple and pink now. The hostess saw this and brought me a LARGE BAG of ice, which was very much appreciated. I had a lot of stress trying to find a place to park! The parking app didn't want to take my cc after all the work I went through to figure it out. Parking problems may keep me from going back. I guess I can try out your Domain location. But my friend likes downtown.

   Report
4. OT

   OpenTable Diner

   Austin

   1 recensione

   vip
   3.0

   1 recensione

   Visitato 4 giorni fa

   overall3food3service4ambience3

   Used to be so much better food and service. :/

   True Food Kitchen - AustinHa risposto 2 giorni faThanks for the feedback! We'll try our best to turn this into 5 stars for you next time.

   Report
5. OT

   OpenTable Diner

   San Francisco

   64 recensioni

   vip
   5.0

   64 recensioni

   Visitato 4 giorni fa

   overall5food5service5ambience3

   Thanks it was fantastic and healthy

   True Food Kitchen - AustinHa risposto 2 giorni faThanks for the 5 star review! See you soon!

   Report
6. OT

   OpenTable Diner

   1 recensione

   5.0

   1 recensione

   Visitato 5 giorni fa

   overall5food5service5ambience5

   Lizzie the waitress was awesome, patient, great recommendations and service.

   Report
7. TH

   TiffanyH

   San Antonio

   1 recensione

   3.0

   1 recensione

   Visitato 6 giorni fa

   overall3food2service3ambience3

   Unfortunately the food is just OK here... I used to go out to TrueFood in California and the food was so much better but this location has disappointed me a couple times now and we won't be going back anytime soon... There are many more healthy restaurants in Austin that are better..

   True Food Kitchen - AustinHa risposto 3 giorni faHi Tiffany, I am so sorry we have disappointed you with the food on your last few visits. I would love to get more details on where we dropped the ball, so please give me a call here at the restaurant so I can get some more info and follow up with my chefs. I look forward to hearing from you, Vanessa Johnson Assistant General Manager

   Report
8. OT

   OpenTable Diner

   Houston

   7 recensioni

   vip
   3.0

   7 recensioni

   Visitato il giorno 22 giugno 2022

   overall3food4service3ambience4

   Our waiter was extremely friendly, however it took over 30 minutes to get our food which was just two basic bowls. The food was good but every time I’ve come here I have had a really long wait time for food which is frustrating because they only validate one hour of parking. We ended up being there almost two hours because of how slow the food came out and it cost me $10 in parking fees. I don’t see myself coming back unless a client absolutely insists.

   True Food Kitchen - AustinHa risposto 5 giorni faWe're sorry that your food took a while to come out. We hope that it was delicious and worth the wait. We appreciate the feedback about parking and are working towards getting an extension for our guests through the parking garage. I'd love to discuss more about this with you and your experience. Sincerely, Paul Coffee

   Report
9. s

   sr6706

   San Diego

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 21 giugno 2022

   overall5food5service5ambience5

   Metal chairs in middle aren’t super comfy but it ended up being ok

   True Food Kitchen - AustinHa risposto 6 giorni faI am glad you ended up enjoying yourself. We can always move you to another table with booth seating if its available or bring you a different chair if you are ever uncomfortable. I hope you give us another chance soon. Thanks again!

   Report
10. T

    Tami

    New York

    4 recensioni

    5.0

    4 recensioni

    Visitato il giorno 19 giugno 2022

    overall5food5service5ambience5

    I love True Foods. It is consistently great and you can go to any True Foods in America and find the same quality of food and ambiance. It caters to every diet and does not make you feel weird if you ask for your food to be prepared without certain ingredients due to intolerances/allergies. The ceilings are grand, the environment is friendly and it caters to every age.

    True Food Kitchen - AustinHa risposto il 21 giugno 2022Tami, We strive to provide the same quality of service and food throughout the brand! Come back and see us!

    Report
11. OT

    OpenTable Diner

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 19 giugno 2022

    overall5food5service5ambience5

    Great food, service and good ambiance.

    True Food Kitchen - AustinHa risposto il 21 giugno 2022Thank you for the amazing review!

    Report
12. BH

    BlakeH

    Austin

    3 recensioni

    2.0

    3 recensioni

    Visitato il giorno 19 giugno 2022

    overall2food3service1ambience4

    We came for Father’s Day after wanting to try it for a bit. Will not EVER come back. The service was basically the old Orlando Jones magazine sales skit. Seriously we watched our server fill all of the water in the entire restaurant while our drinks were 10 minutes waiting at the bar. Then he would NOT take the cues to stop talking and just take our orders. It would have been okay if at least the food was good. The appetizers - hummus and tuna tostada - were both excellent. And then the entrees…. Ugh. The garden scramble was extremely over cooked, to the point where the eggs were rubber and the steak chewed like beef jerky. Gross. My daughter ordered a plain burger and it came with gobs of Mayo. My husband ordered a burger medium and it came over cooked. No ketchup for the fries, no syrup for the pancakes, and when we asked for salt and pepper we literally watched our server spend 7 minutes folding a stupid napkin to put on the plate so he could bring it. Just. Awful. Worst brunch in Austin, by far. And don’t order the sangria, there’s not actually wine in it.

    True Food Kitchen - AustinHa risposto il 21 giugno 2022Blake, It seems like we dropped the ball here. I truly hope that you give us another shot. Please reach out to me directly and allow us to make this right for you! Paul Coffee

    Report
13. GO

    GOUT

    San Antonio

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 19 giugno 2022

    overall5food5service5ambience5

    Our first visit to True Food Kitchen. Enjoyed the food and menu options. Service was good and enjoyed the ambiance as well. Was there for Fathers day. Will be back soon to try the other menu options. Joe R

    True Food Kitchen - AustinHa risposto il 21 giugno 2022Joe, I'm pleased that you had such a great time for Father's Day! We have lots of options for you to enjoy! I'll go over them with you next time you're in. Sincerely, Paul Coffee

    Report
14. A

    Austex1

    Charleston

    3 recensioni

    3.0

    3 recensioni

    Visitato il giorno 19 giugno 2022

    overall3food4service2ambience3

    Servers were nice and food was pretty good but service was bad - very slow and forgot multiple parts of our order. The guy who brought the food to our table was smacking on gum with an open mouth, which was kind of gross since he probably cast saliva on our food. Won’t be going back.

    True Food Kitchen - AustinHa risposto 5 giorni faAus, this isn't the way we'd like to conduct business. We will be following up on our sanitation practices to ensure the safety of our guests so everyone will have a peace of mind. Please reach out to me so I can make this right for you. I'd like for you to give us another chance. Paul Coffee General Manager

    Report
15. OT

    OpenTable Diner

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 18 giugno 2022

    overall5food5service5ambience5

    ALWAYS the best food and service!!

    True Food Kitchen - AustinHa risposto il 21 giugno 2022Thank you for the 5 stars!

    Report
16. OT

    OpenTable Diner

    New York

    6 recensioni

    vip
    5.0

    6 recensioni

    Visitato il giorno 18 giugno 2022

    overall5food5service5ambience5

    Wonderful service and the food was excellent!

    True Food Kitchen - AustinHa risposto il 21 giugno 2022We're happy that you had a wonderful experience!

    Report
17. LB

    LauriB

    Chicago

    4 recensioni

    5.0

    4 recensioni

    Visitato il giorno 14 giugno 2022

    overall5food5service5ambience5

    Another great meal at Tru Foods! Delicious cocktails and amazing food. The service was phenomenal. I am only in Austin for a few days but I will have to go back for another great meal before I leave

    True Food Kitchen - AustinHa risposto il 17 giugno 2022Lauri, Come join us again before you leave and enjoy a delicious dessert on us!

    Report
18. OT

    OpenTable Diner

    Austin

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 14 giugno 2022

    overall1food3service1ambience3

    Seated immediately by friendly hostesses (who also wished our birthday girl happy bday!) before our reservation time (positive!). But then it took 30 mins to find someone who would take a drink order. Kids wanted strawberry lemonade, but got some sort of unsweetened sparkling tea. Told there was no Tito’s after a long wait, and were offered alternate tequilas. When we explained Tito’s is vodka, it eventually came ($15 on the rocks). After 1 hour and 40 mins (not exaggerating), we asked someone to see if they could please check if our appetizers were ready (or existed at all). The three children were extremely hungry and fighting back tears at this point. Waiter forgot to put apps in. We decided to just get guacamole and hummus for the sake of time. Later told there was no guacamole. Food was fine, but not worth the insane time it took. Service was disappointing and the worst part (and only reason for this review) is no one was even remotely apologetic about anything, nor seemed to care, nor wanted to make it right. Four people brought the food out, but no one offered to take away one of the seven empty glasses or dirty plates. Birthday dinner was a total fail. So disappointing.

    True Food Kitchen - AustinHa risposto il 17 giugno 2022I want to sincerely apologize for the bad experience. We know you could have chosen a lot of places to celebrate and I'm sorry we didn't make it a memorable one. I'd like to personally speak with you and see what we can do to make this right! Happy Belated!

    Report
19. DR

    DavidR

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 13 giugno 2022

    overall4food5service4ambience5

    We loved the food but the wait staff was obviously understaffed. The kitchen was very fast but the service was a little slow, totally understandable with today’s labor shortages. The one glaringly obvious problem was you have a new Korean steak on the menu however there wasn’t one steak knife to be found, so we had to use the butter knife. That is the main reason that it wasn’t perfect. Just remember when you add steak remember to order steak knives!

    True Food Kitchen - AustinHa risposto il 17 giugno 2022David, thank you for the feedback. I will make sure to follow up with these things so they don't happen again. We like to thinly slice the steak so that you won't have to use a knife at all. This is good to know and we appreciate your business. See you again soon.

    Report
20. LS

    LSlay

    Kansas City

    1 recensione

    vip
    2.0

    1 recensione

    Visitato il giorno 12 giugno 2022

    overall2food3service1ambience3

    Had a trainee taking care of us - pretty sure they forgot to put in our order…

    True Food Kitchen - AustinHa risposto il 17 giugno 2022Lslay, Wow, sounds like we have some opportunity to get better here. I'm sorry for the disappointment but we will make this up to you. Please reach out to me at 512-777-2430.

    Report
21. OT

    OpenTable Diner

    Austin

    3 recensioni

    vip
    5.0

    3 recensioni

    Visitato il giorno 10 giugno 2022

    overall5food5service5ambience5

    Food was fresh and tasted great!

    True Food Kitchen - AustinHa risposto il 16 giugno 2022Thanks for the 5 stars!

    Report
22. OT

    OpenTable Diner

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 7 giugno 2022

    overall1food5service1ambience1

    We waited 10-15 minutes for a waiter to show up or bring water, 20-30 minutes to get the drink we ordered after the waitress showed up, and even longer for the food. The manager was amazing but it seemed she was having to pick up the slack of the Team as she ended up having to get other table’s drinks and food. Usually great service but today was terrible (apart from the manager and guy cleaning tables). Food was delicious

    True Food Kitchen - AustinHa risposto il 8 giugno 2022We'll definitely work on this! Thank you for your feedback and we'll take it to heart as we try to provide the best service every visit. We hope that you join us again so we can turn it around for you!

    Report
23. OT

    OpenTable Diner

    New York

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 5 giugno 2022

    overall5food5service5ambience5

    Excellent as always!

    True Food Kitchen - AustinHa risposto il 8 giugno 2022Thank you for dining with us!

    Report
24. L

    Lola

    Austin

    11 recensioni

    vip
    5.0

    11 recensioni

    Visitato il giorno 4 giugno 2022

    overall5food5service5ambience5

    loved the food and the service was great!! Loved the ambience too

    True Food Kitchen - AustinHa risposto il 8 giugno 2022We're stoked that you loved the food and the ambiance!

    Report
25. AM

    AnneM

    Dallas

    56 recensioni

    vip
    5.0

    56 recensioni

    Visitato il giorno 1 giugno 2022

    overall5food5service5ambience5

    Great food and service. Appreciated that server was masked.

    True Food Kitchen - AustinHa risposto il 4 giugno 2022Anne, we strive to do everything we can to make sure you have an excellent dining experience.

    Report
26. M

    Mimimi

    Austin

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 31 maggio 2022

    overall5food5service5ambience5

    All our choices were fabulous. I had the spinach mushroom pizza, added chicken and it was awesome.

    True Food Kitchen - AustinHa risposto il 4 giugno 2022I'm going to try that chicken addition tomorrow for lunch! It sounds amazing!

    Report
27. R

    Rosie

    Miami - Dade

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 30 maggio 2022

    overall5food5service5ambience5

    Friendly, prompt and very considerate staff!!

    True Food Kitchen - AustinHa risposto il 4 giugno 2022Thanks for the 5 stars~!

    Report
28. OT

    OpenTable Diner

    Washington DC

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 29 maggio 2022

    overall3food4service3ambience5

    They ran out of rum and strawberries so we couldn’t get some of the favorite adult beverages. Other than that, it was awesome.

    True Food Kitchen - AustinHa risposto il 3 giugno 2022We hope that you return for your seasonal favorites! Please ask for me directly upon your next visit and I'll make this right for you! Sincerely, Paul Coffee

    Report
29. L

    Love2eat

    Cincinnati

    7 recensioni

    5.0

    7 recensioni

    Visitato il giorno 28 maggio 2022

    overall5food5service5ambience5

    Excellent food with many vegetarian and gluten free options. Ishmael the manager was very attentive, making sure we were well taken care of. It’s always good to see the manager checking on customers to make sure everyone is happy.

    True Food Kitchen - AustinHa risposto il 3 giugno 2022Ish is awesome and he'll be happy to hear that you've provided such great feedback on your experience. Please visit us again soon!

    Report
30. RE

    RebekahE

    San Francisco

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 28 maggio 2022

    overall2food2service2ambience2

    Used to be one of my favorite places to eat but quality seems to have taken a nose dive. Food was just so-so. Hostess was extremely rude. We sat outside and listening to a screaming child for our entire meal. Was a very lackluster dining experience.

    True Food Kitchen - AustinHa risposto 6 giorni faHi Rebekah, I am so incredibly sorry to hear about your lackluster dining experience when you were in recently. I sincerely apologize for the hostess being rude to you, that is extremely unacceptable. I hope you choose to give us another chance in the future and I would love to make sure it is a better experience for you. Thank you, Vanessa Johnson Assistant General Manager

    Report
31. MW

    MandW

    Dallas

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 28 maggio 2022

    overall5food5service5ambience5

    Best Vegan Cheeseburger! Ordered it with the kale salad on the side this time and I loved it. My daughter wasn't a fan of the kale salad, probably because it tasted like lemon but I enjoyed it. I don't know how or why, but the vegan cheeseburger always tastes a little like it has bacon on it making it that much better! It's the best I've ever had and while I always hate fake cheese, for some reason, this is delicious! I would love to know what cheese they use - maybe it is made in house. Oh and I had a strawberry margarita which was wonderful with a hibiscus flavor. My daughter had a kale drink which she said was good but don't let it sit too long without stirring or the ginger (or some spice) seemed to settle to the bottom.

    True Food Kitchen - AustinHa risposto il 3 giugno 2022Thank you for the 5 star review and such detailed and amazing feedback for all to see!

    Report
32. OT

    OpenTable Diner

    Houston

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 25 maggio 2022

    overall5food5service5ambience4

    Amazing service! Loved the appetizers…edamame with chips was so good! The korean glass noodles were also delightful. But the burger was subpar. Drinks were refreshing

    True Food Kitchen - AustinHa risposto 1 giorno faThanks for letting us know about your experience when you were in recently. I am sorry to hear you did not enjoy the burger through. I would love to know what we could have done better in that situation if you want to reach out to any manager here at the restaurant. We appreciate you!

    Report
33. SK

    SandyK

    Austin

    5 recensioni

    vip
    4.0

    5 recensioni

    Visitato il giorno 22 maggio 2022

    overall4food4service4ambience5

    We had a great experience. Very good food and service. Very pleasant outdoors.

    True Food Kitchen - AustinHa risposto il 29 maggio 2022Thank you so much Sandy! I am happy to hear you guys had a great experience when you were in lately. Hopefully you are able to make it in again soon!

    Report
34. MD

    MarciD

    Austin

    6 recensioni

    vip
    5.0

    6 recensioni

    Visitato il giorno 22 maggio 2022

    overall5food5service5ambience5

    Always love having Sunday night dinners with my kids at TFK. I know I always have healthy options and can splurge and enjoy what I'm eating. My kids range from 19-31 and everyone enjoys their meals and coctails!

    True Food Kitchen - AustinHa risposto il 29 maggio 2022Thanks Marci! We appreciate you visiting frequently with your family and it makes us happy we are your Sunday go to spot!

    Report
35. HM

    HannahM

    Austin

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 21 maggio 2022

    overall5food5service4ambience5

    For the health-food enthusiasts, TrueFood is the move. Every time I've gone, I've had a great experience. If you go during a peak season like holidays or weekend evenings, expect that your server may take a little longer to check in on you, but they will still get their job done. I like that they serve dishes for any diet and use local ingredients. Plus they have seasonal selections that change every now & then. I've had my birthday and my graduation dinner at TrueFood and my friends and family really enjoyed themselves. Can't recommend this place enough!

    True Food Kitchen - AustinHa risposto il 29 maggio 2022Thanks Hannah! I appreciate you coming for your special occasions, nothing makes us happier! We are switching to our summer menu on June 29th, so you will have new items to come in and try soon! Thanks again!

    Report
36. OT

    OpenTable Diner

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 21 maggio 2022

    overall4food4service3ambience5

    UTGRAD22 Brunch with family

    True Food Kitchen - AustinHa risposto il 22 maggio 2022Congratulations on your accomplishments! Thanks for dining with us.

    Report
37. VM

    ValerieM

    Austin

    8 recensioni

    vip
    5.0

    8 recensioni

    Visitato il giorno 21 maggio 2022

    overall5food5service5ambience5

    Amber was great! Thanks for the wonderful meal.

    True Food Kitchen - AustinHa risposto il 22 maggio 2022We're excited to have Amber as a part of the team! We appreciate the amazing feedback!

    Report
38. b

    brunettenyc

    New York

    13 recensioni

    vip
    4.0

    13 recensioni

    Visitato il giorno 18 maggio 2022

    overall4food5service2ambience4

    As always, the food was great; this time, the service was awful.

    True Food Kitchen - AustinHa risposto il 21 maggio 2022Hi brunette, I am so sorry the server was so terrible on your recent visit in. We never want anyone to be unhappy when leaving, and it sounds like we definitely dropped the ball. I would love to chat about what went wrong so we can fix the issues moving forward and it does not happen to anyone else. If you would not mind giving me a call here at the restaurant, I would appreciate it. Thanks so much, Vanessa Johnson Assistant General Manager

    Report
39. RV

    RVBC

    Austin

    30 recensioni

    vip
    3.0

    30 recensioni

    Visitato il giorno 15 maggio 2022

    overall3food5service2ambience3

    Service was terrible and not because there weren't enough servers - I think too many. They were too busy talking to one another to be alert that that had guests. I had to eventually track down the hostess and ask her to find our server. The server mumbled through her poorly fit mask and we barely saw her the entire visit other than taking order, one water refill and the check. Food was delicious as always.

    True Food Kitchen - AustinHa risposto il 21 maggio 2022I am very sorry to hear how we dropped the ball on your visit recently with the lack of service. If you would like to give me a call here at the restaurant, I would love to follow up on who your server was so I can get this issue fixed for the future with her. I am happy to hear that your food was delicious, so thank you for letting us know that. I hope to hear from you soon. Thank you, Vanessa Johnson Assistant General Manager

    Report
40. KP

    KayP

    Washington DC

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 14 maggio 2022

    overall4food5service5ambience4

    Delicious food, great service. But the outside area needs fans, way too hot without them!

    True Food Kitchen - AustinHa risposto il 16 maggio 2022We are looking into this! However, we keep the dining room nice and cool during the summer months. Thank you for the feedback!

    Report