Ruth's Chris Steak House - Birmingham

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1. P

   elmerP

   San Francisco

   1 recensione

   4.0

   1 recensione

   Visitato 1 giorno fa

   overall4food4service5ambience4

   Serviced was excellent and the atmosphere was great. Only complaint was that I had asked for my steak to be served blued. Really was not prepared properly. Not a lot of restaurants know how to prepare a blued steak but i would have thought Ruth Chris chefs would. Elmer K. Pierce

   Report
2. WP

   WillieP

   1 recensione

   5.0

   1 recensione

   Visitato 1 giorno fa

   overall5food5service5ambience5

   Some of the best service and food in town, I would definitely go back.

   Report
3. SW

   ScottW

   1 recensione

   5.0

   1 recensione

   Visitato 5 giorni fa

   overall5food5service5ambience5

   Very nice dinner. Quiet place but be prepared to bring your credit card.

   Report
4. RD

   RandallD

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 22 gennaio 2023

   overall5food5service5ambience5

   Excellent service and delicious food served promptly

   Report
5. MH

   MariaH

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 21 gennaio 2023

   overall5food5service5ambience5

   Everything was perfect. It's ashamed the way the hotel has gone down. Wish you could be in a standalone or nicer hotel.

   Report
6. D

   Dessi05

   1 recensione

   2.0

   1 recensione

   Visitato il giorno 21 gennaio 2023

   overall2food2service5ambience3

   The food was not all that great to me! Lack of seasoning. It was my husband birthday and they forgot his dessert until I asked. Then he had to get it to go.

   Report
7. CC

   ChristinaC

   1 recensione

   3.0

   1 recensione

   Visitato il giorno 15 gennaio 2023

   overall3food4service1ambience3

   Service was not the usual 5 star treatment we have gotten in The past!

   Report
8. B

   Brent

   Mobile

   12 recensioni

   4.0

   12 recensioni

   Visitato il giorno 14 gennaio 2023

   overall4food4service5ambience4

   Ruth’s is always a solid go to. Wasn’t bad enough for me not to go back but definitely had a disappointing experience. Our waiter was fantastic. Just the restaurant isn’t what it used to be. Gradually have noticed it but became apparent this time. I hope Ruth’s can restore to the solid go to they used to be. But I’ll still be a customer. At the end of the day, amazing steaks.

   Report
9. UB

   UncleBob

   Birmingham

   102 recensioni

   vip
   4.0

   102 recensioni

   Visitato il giorno 7 gennaio 2023

   overall4food4service5ambience5

   First visit in months due to illness. Overall experience was great, as usual. Service by Mary K outstanding. Steak was superb. Perfectly prepared rib eye. Salad & crimini mushrooms were great. Only disappointing part was the extra blackened shrimp which were minimally seasoned, undercooked, and served room temperature (cold) hence not a 5 star rating, but almost. We miss the original Ruth’s C in New Orleans, but this one is usually excellent in all areas.

   Report
10. OT

    OpenTable Diner

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 1 gennaio 2023

    overall5food5service5ambience4

    Great food was outstanding

    Report
11. OT

    OpenTable Diner

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 1 gennaio 2023

    overall5food5service5ambience4

    Outstanding food and service. Lobster Mac and cheese was absolutely to die for!

    Report
12. MW

    MariaW

    Birmingham

    9 recensioni

    vip
    5.0

    9 recensioni

    Visitato il giorno 1 gennaio 2023

    overall5food5service5ambience5

    Celebrating New Year Eve

    Report
13. b

    bamashrink

    Birmingham

    6 recensioni

    5.0

    6 recensioni

    Visitato il giorno 1 gennaio 2023

    overall5food5service5ambience4

    The filet was perfect and cooked exactly as ordered but very expensive. The bread was hot and very good with plenty of soft butter. The fries were cut too large and some were burned.

    Report
14. JP

    JimmyP

    Birmingham

    51 recensioni

    vip
    5.0

    51 recensioni

    Visitato il giorno 1 gennaio 2023

    overall5food5service5ambience5

    Since 12/31/2003 we have at Ruth's Chris Birmingham annually on New Year's Eve unless illness or travel prevents my wife and me from doing so. Last night was wonderful. After a brief wait for "our table" to be cleaned, we dined at Table 63 and once again had Mary K as our server whom we had requested. Everything about the night was perfect. Mary K paced the meal perfectly and as always treated us as if we were dining in her own home. The food was sensational, and we have leftovers to dine on later today. Thanks to the entire staff for helping us bring in 2023 the way we had envisioned.

    Report
15. SK

    SusanK

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 31 dicembre 2022

    overall2food1service5ambience2

    The steak was tasty but everything else we ordered was not cooked properly. The servers were excellent but that made no difference with a poor cook.

    Report
16. NY

    NewYearsatRuthChris

    Birmingham

    5 recensioni

    4.0

    5 recensioni

    Visitato il giorno 31 dicembre 2022

    overall4food4service4ambience4

    The food and ambience was good. Our server was great and took good care of us. My only beef with this place is that it's extremely overpriced and I don't think the portions reflect the amount you pay. We had the seafood tower for two and one cocktail a piece and the total was like $140!!! The meal consisted of two halves of a small lobster, four large prawns, two large Lobster claws and a Tuna Tataki Appetizer. The meal didn't come with a salad but it did come with bread. Everything was fresh and tasted good but I've had a lot nicer seafood dinners for way less than this. If they had added two additional sides or a large salad it would have made more sense.

    Report
17. M

    Mike

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 31 dicembre 2022

    overall2food3service2ambience4

    We waited for our 4:45 reservation for 30 min, another 30 min before our drinks came, it was a good 15 min before anyone even came to our table. A lot of food was not cooked right and some came out totally wrong. It took 25 min to get our check back, we were there a total of 3 1/2 hours. They did offer a free dessert for all the mess. I don't think this chain would be happy with this type of representation. Also, the floor was so nasty at our table that it got some type of food all over our shoes.

    Report
18. NL

    NormaL

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 31 dicembre 2022

    overall4food5service5ambience5

    Food was hot and good. Everything was nice. Bathrooms could use more stalls.

    Report
19. MD

    MichelleD

    Birmingham

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 31 dicembre 2022

    overall3food5service5ambience2

    Ruth Chris restaurant is great! The Embassy Hotel in Birmingham AL it’s located in is not. The restaurant has an odor when you enter, lots of young people coming in & out, partying, saw group of young people twerking in the glass elevator as it went up. Not a nice or safe feeling environment.

    Report
20. SS

    SheilaS

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 31 dicembre 2022

    overall5food5service5ambience5

    If you are looking for good food and service in a pleasant surrounding, Ruth's Chris is the steakhouse for you.

    Report
21. RA

    RANDYD

    Birmingham

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 31 dicembre 2022

    overall3food5service5ambience2

    The food and service was really good. However, the location in that Embassy Suites is extremely outdated. I’ve been there many times and it’s way past time to move to a better more classy location. Sorry to have to tell you that but a nice Ruth’s Chris restaurant doesn’t belong in a cheap old hotel venue.

    Report
22. D

    Delicious

    Nuovo Messico

    3 recensioni

    5.0

    3 recensioni

    Visitato il giorno 28 dicembre 2022

    overall5food5service5ambience5

    Always wonderful. Excellent service. Delicious meal. Great atmosphere. Thank you for your consistency. You have it down to a fine science.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you so much for the high praise! I am glad to hear that your food and service continues to live up to what you have come to expect from your previous visits with us. I hope that you will continue to think of us when you are looking to enjoy another delicious meal! All the best, Megan Cromwell, Director of Guest Relations

    Report
23. OT

    OpenTable Diner

    New York

    4 recensioni

    2.0

    4 recensioni

    Visitato il giorno 28 dicembre 2022

    overall2food4service1ambience3

    Our food and drinks were good but our service was not. The place was not that crowded, yet our server was MIA a lot and we felt we were constantly having to track her down. When we did ask for something, we felt like a bother. To spend over $300 for 2 people to eat dinner and then feel like we were being a bother was disappointing.

    Report
24. OT

    OpenTable Diner

    Birmingham

    7 recensioni

    5.0

    7 recensioni

    Visitato il giorno 28 dicembre 2022

    overall5food5service5ambience4

    Great server & great food. From the salads to the lobster, zero complaints.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you so much for your 5-star review! We aim to treat our guests to an amazing dining experience, and it sounds like you enjoyed every aspect of your visit. We appreciate your feedback and hope to treat you to another experience again very soon! Best wishes, Megan Cromwell, Director of Guest Relations

    Report
25. T

    Tate

    Birmingham

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 27 dicembre 2022

    overall5food5service5ambience5

    Food was great and Mary K was the best server ever.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Tare, thank you for the feedback! We strive to offer only the highest level of friendly and hospitable service, and I am thrilled to hear that Mary was an excellent steward of this! I'll be sure to let her know what a wonderful time you had, and I know she would love to see you again soon! We appreciate you joining us! Megan Cromwell, Director of Guest Relations

    Report
26. CW

    CindyW

    Birmingham

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 26 dicembre 2022

    overall5food5service5ambience5

    Fun Christmas dinner.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Cindy, thank you for your review! I am so glad to hear you enjoyed your holiday celebration with us! Your patronage is greatly appreciated, and we look forward to serving you another 5-star meal in the future! Merry Christmas!! Megan Cromwell, Director of Guest Relations

    Report
27. RD

    RD62

    Birmingham

    6 recensioni

    5.0

    6 recensioni

    Visitato il giorno 25 dicembre 2022

    overall5food5service5ambience5

    Everything was awesome. The food and the service was fantastic. I’m sorry I can’t remember our servers name because she did a great job. Great way to spend Christmas.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you for your review! That definitely sounds like a great holiday celebration! I'm thrilled to hear that our team took such great care of you and helped to make your night so enjoyable. We appreciate you joining us and look forward to another visit soon! Merry Christmas!! Megan Cromwell, Director of Guest Relations

    Report
28. DP

    DeeP

    Birmingham

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall3food5service2ambience4

    Christmas lunch

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Dee, thank you for your feedback! I'm very sorry to hear that our service fell short during your holiday lunch. We will certainly address the disorganization and service issues with our team and management. I would love to personally discuss your visit and apologize. Please feel free to reach out at your convenience! Merry Christmas!! Megan Cromwell, Director of Guest Relations (864) 248-1723

    Report
29. DB

    DavidB

    Birmingham

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall5food5service5ambience5

    Fabulous food and great service can’t beat the ambience

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you for your review, David! Outstanding food, service, and value are things that we strive for, and I am glad that is the impression you were left with! We are glad you enjoyed your Christmas celebration and look forward to treating you to another 5-star meal soon! Merry Christmas!! Megan Cromwell, Director of Guest Relations

    Report
30. JF

    JanineF

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall2food3service1ambience1

    We were astonished at the start for how much a glass wine and a cocktail cost at the bar while we waited. A Manhattan made with gross maraschino cherries, should have been Amarena cherries!!! Our order at the table was wrong. The “food runner” was a slacker. We had no steak knives with our steaks. When we asked for them and told her the order was wrong she said she’d be right back with steak knives and the added food. She never returned. In my opinion, never intended to. Food runners are a terrible idea in any restaurant but doubly so at what is suppose to be a high end restaurant. It went down hill from there. Not enough room to explain. Won’t be back, EVER!!!!

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Janine, thank you for your candid feedback. Outstanding food, service, & value are things that we normally accomplish with ease. There are simply no excuses for all that went wrong…at every turn. I can only say how terribly sorry I am that your holiday celebration with us was such a disappointment. I would love to personally apologize & discuss your visit in further detail. Feel free to give me a call at your convenience. Warm Regards, Megan Cromwell, Director of Guest Relations (864) 248-1723

    Report
31. OT

    OpenTable Diner

    Birmingham

    10 recensioni

    vip
    5.0

    10 recensioni

    Visitato il giorno 24 dicembre 2022

    overall5food5service5ambience5

    Christmas Eve Dinner

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you so much for your 5-star review! We are glad you enjoyed your holiday celebration with us and hope you will join us again soon! Merry Christmas!! Megan Cromwell, Director of Guest Relations

    Report
32. S

    Steve

    Birmingham

    47 recensioni

    4.0

    47 recensioni

    Visitato il giorno 24 dicembre 2022

    overall4food5service3ambience4

    A lovely family Christmas Eve dining venue! We’ll go back soon.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Steve, thank you for your feedback and review! We appreciate your patronage and hope to know how we can further improve in the future. Please give us a call if you have any additional feedback. We are glad you chose to celebrate your family holiday with us and hope to serve you again soon! Merry Christmas!! Megan Cromwell, Director of Guest Relations (864) 248-1723

    Report
33. DP

    DPJohnson

    Birmingham

    10 recensioni

    vip
    5.0

    10 recensioni

    Visitato il giorno 23 dicembre 2022

    overall5food5service5ambience5

    This time around was much better. Megan Crowmell heard about my previous experience and made it right. The gift card I received ironically was received on my daughter's 18th birthday so at short notice, we made a reservation. Everything was accommodated to tee and my daughter had a great ending to a fun filled birthday. Ben was nice and a knowledgeable waiter. He checked on us and kept our glasses full. My steak was good snd cooked correctly. My daughter loved her BBQ shrimp and mashed potatoes. She also loved her birthday dessert. I can tell Ruth's Chris cares about their brand which you don't see often anymore. We will continue being longstanding customers as long as we continue feeling valued.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you for the updated review, Ms. Johnson! I am so thrilled to hear that everything went well for your daughter's birthday celebration! It was our pleasure to make sure you were well-taken care of, and I will make sure that Ben receives your praises as well! We look forward to you joining us for the next celebration or family dinner! All the best for a happy new year! Megan Cromwell, Director of Guest Relations

    Report
34. MG

    MarceeG

    Birmingham

    6 recensioni

    5.0

    6 recensioni

    Visitato il giorno 22 dicembre 2022

    overall5food5service5ambience5

    We have been going for years for various occasions. The food, especially the steaks, is always consistent. The taste and proportions are always on point.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Marcee, thank you for the feedback! Consistency is one of the details we have built our service on. Regardless of which location you visit, you should receive the same food and service that you have come to expect from our brand. I am thrilled to hear that your visit here was no exception! We appreciate you joining us and hope you will be back again soon! Megan Cromwell, Director of Guest Relations

    Report
35. N

    Natesco

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 21 dicembre 2022

    overall4food5service3ambience4

    Great time. Reservation were for 845pm. But didn't get our table until 915.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you for the feedback, Nate! Timeliness is an important aspect of our service, so I will be sure to discuss prompt seating with our host staff. I will be sure to pass on your words of praise to the rest of the team, as I am thrilled to hear that you had a great time overall! Please don't hesitate to reach out if we can do anything else for you, and we look forward to having you visit again in the future! Megan Cromwell, Director of Guest Relations (864) 248-1723

    Report
36. OT

    OpenTable Diner

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 21 dicembre 2022

    overall2food4service2ambience3

    We have ate at this Ruth Chris location multiple times but this time was not up to par. Our server would only come to the table every 30 minutes or so. An appetizer was forgotten and steaks over cooked. This is my favorite steak house but we are planning to try others next for our annual Christmas get together. Our friends who had never ate there before were not impressed at all.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you for your feedback! I am very disappointed to hear that your recent visit fell short of our standards as well as your expectations. I would love to discuss your visit further to apologize and learn more about how we can improve in the future. Your feedback is invaluable, and we would love to have you all join us again. So please don't hesitate to reach out to me at any time! Merry Christmas!! Megan Cromwell, Director of Guest Relations (864) 248-1723

    Report
37. CL

    CarolynL

    Birmingham

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 19 dicembre 2022

    overall5food5service5ambience5

    Everything was absolutely excellent. I enjoyed everything.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Carolyn, thank you for your review! I am so glad to hear you enjoyed your experience! Your patronage is greatly appreciated, and we look forward to serving you another 5-star meal in the future! Warm regards, Megan Cromwell, Director of Guest Relations

    Report
38. JL

    JonnyL

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 18 dicembre 2022

    overall5food5service5ambience5

    I took my wife to Ruth Chris for her birthday and everything was great.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Jonny, thank you for your review! I am thrilled to hear that you enjoyed your wife's celebration and that our team wow-ed you with their service. I'll be sure to pass your kind words of praise on to everyone! We look forward to welcoming you in for another meal soon! Happy Birthday!! Megan Cromwell, Director of Guest Relations

    Report
39. CC

    ChrisC

    San Diego

    3 recensioni

    2.0

    3 recensioni

    Visitato il giorno 18 dicembre 2022

    overall2food5service1ambience5

    Not sure where the quality of service went with Ruth's Chris but our waitress was terrible. Very unattentive. This was a reservation for a birthday dinner, which was notated when the reservation was made. Not one mention made of it. Then we had to wait 25 mins. After our reservation time before being seated. Waitress was very slow. Didn't bother to bring my gf's soup. She "mistakenly" placed our order for sweet potato casserole with au gratin potatoes. Never cleared dirty dishes off the table. Glass of wine sat empty till we asked to get another drink. I have been a regular Ruth's customer for 20 years and this is by far the worst example I have been to. You spend $300 on a dinner you expect a certain level. And I have been to Ruth's in Hawaii, California and Las Vegas and New York. The food is still delicious but for the special occasion, it was a HUGE disappointment. And the manager that was there never once came over to speak with us. Be ashamed Ruths.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you for your candid feedback, Chris. Hospitable service with a strong attention to detail is one of the standards we strive to focus on. I am so disappointed that this was not the case with your visit and that your birthday celebration was not recognized. Feel free to give me a call at your convenience to discuss further. I value guest feedback & look forward to offering you the dining experience you expect from Ruth's Chris. Megan Cromwell, Director of Guest Relations (864) 248-1723

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40. CE

    ClaudiaE

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 17 dicembre 2022

    overall3food2service5ambience4

    I was disappointed in the steak. The favor was not there and it was not as tender as I expected.

    Ruth's Chris Steak House - BirminghamHa risposto il 30 dicembre 2022Thank you for your candid review, Claudia. I’m disappointed to hear that the food did not live up to your expectations. Our prime steak is what we're known best for, & I do apologize that we didn't deliver on that reputation. I would value the opportunity to speak with you further about your reservation and personally apologize. Please feel free to give me a call at your convenience. Megan Cromwell, Director of Guest Relations (864) 248-1723

    Report