Matchbox - One Loudoun

4.5
177 recensioni
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Fino a $30
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Americana
I tag più utilizzati:
  • Ottimo per Pranzo
  • Adatto ai Gruppi
  • Adatto ai bambini
Stile
Elegante Casual
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Tipi di cucina
Americana
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Orari di apertura
Monday - Thurday: 11:00am - 10:30pm

Friday: 11:00 - 11:30pm

Saturday: 10:00am - 11:30pm

Sunday: 10:00am - 10:30pm
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Numero di telefono
(571) 918-8024
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Opzioni di pagamento
AMEX, Discover, MasterCard, Visa
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Codice di abbigliamento
Business Casual
Apri Google Maps
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Quartiere
Altro
Bar con licenza liquori, Birra, Brunch nel Weekend, Cocktail, Happy Hour, Pasto al Bancone, Posti a sedere al bancone, Vino
Cosa dicono 177 persone
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno visitato questo ristorante
4.5basato sulle recenti valutazioni
4.5
cibo
4.4
servizio
4.4
Atmosfera
4.2
Rapporto qualità-prezzo
Rumorosità · Moderata
Il 94% delle persone lo consiglierebbe ad un amico
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Più recente
Filtri
CP
Washington DC
7 recensioni
Visitato 4 giorni fa
Complessivo 5cibo 5servizio 5Atmosfera 5

Staff was smiling, attentive and courteous from the moment walking in and as we left. We did the brunch. Started with the cinnamon buns which were tasty. Light and sweet! Both had the All The Way Burro with side of potatoes. Delicious! Coffee was good and cup was never empty. Right price for food quality and solid service! Nice job Matchbox!!

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NJ
Washington DC
11 recensioni
Visitato 5 giorni fa
Complessivo 5cibo 5servizio 5Atmosfera 5

I want to start off by saying we loved our server Drew. My daughter and I went for brunch and enjoyed the Calzone & Chicken & Waffles. The service was great and so was the atmosphere. Did I mention that we ❤️ Drew. We’re looking forward to our next mother-daughter brunch.

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PM
Charleston
1 recensione
Visitato il giorno 4 novembre 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

It’s always good however our appitizer came out after our salads. Not a huge deal but maybe servers should
Think about that. We enjoyed it and our server was very polite

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OL
Washington DC
14 recensioni
Visitato il giorno 4 novembre 2018
Complessivo 2cibo 1servizio 2Atmosfera 3

The Ashburn matchbox had very greasy food. The food is much better at Pentagon City Matchbox.

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LM
Washington DC
27 recensioni
Visitato il giorno 2 novembre 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Matchbox in One Loudoun is a great local place for us. Really great food in a very nice, and energetic, atmosphere. Halley was our server and she did a great job. Really good recommendations and she was very nice. Very very good service.

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v
Washington DC
15 recensioni
Visitato il giorno 28 ottobre 2018
Complessivo 4cibo 4servizio 4Atmosfera 4

Server was new but did well getting our drinks/food orders placed. Food was very good--son said he wished he had a little bit more cheese on his custom pizza. Shrimp and grits dish was especially good.

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OT
1 recensione
Visitato il giorno 26 ottobre 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Very nice. Seated right away and meals were excellent.

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DC
Washington DC
15 recensioni
Visitato il giorno 26 ottobre 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Just all around great place to eat, drink and celebrate! Service is fast, friendly and food is great!

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OT
Richmond
1 recensione
Visitato il giorno 25 ottobre 2018
Complessivo 5cibo 5servizio 5Atmosfera 4

There was a costume party with a live band so it was REALLY loud but otherwise awesome. The chicken pesto sandwich was delicious!

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CL
Washington DC
2 recensioni
Visitato il giorno 24 ottobre 2018
Complessivo 3cibo 4servizio 1Atmosfera 3

This was my first time there. A manager introduced the waitress as a new trainee which was fine. She was actually very nice. Then the manager brought me a drink I ordered, but with only about 1/2 oz of whiskey in it which I easily ascertained by the color, which for a $9 drink was unacceptable. I asked to have a proper pour and he pushed back a bit but relented, and brought me a replacement drink which was good, and then another I ordered later, which was also fine. The first drink experience was annoying, but still OK.

Then, he put the drink I sent back onto my bill, hoping I wouldn't notice. It wasn't on the detailed bill, the total on the credit card signing form was higher than the detail indicated by around $9. When I disputed the bill, he fixed the charges immediately, indicating they had charged me for the drink I sent back erroneously.

I had the clear impression he was trying to put one over on me. I don't appreciate that sort of attitude anywhere. If this was a waiter or waitress trying to pull a fast one, I'd think it was just a bad server attitude. But as the meal service was supervised closely by a manager, this clearly indicates to me that the bad attitude demonstrated is probably house policy.

I wouldn't trust these guys as far as I could throw a bread stick. I may go back again later to see if the attitude changes, but will watch them very closely.

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O
Washington DC
74 recensioni
Visitato il giorno 21 ottobre 2018
Complessivo 4cibo 4servizio 4Atmosfera 4

Since last time I was there, probably a year ago, the menu is much bigger, food was really good. Went for brunch, but they also offer full lunch. We will go back.

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T
Richmond
5 recensioni
Visitato il giorno 19 ottobre 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Always love the food and cocktails. And the wine on tap is fun.

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k
Richmond
329 recensioni
Visitato il giorno 14 ottobre 2018
Complessivo 4cibo 4servizio 3Atmosfera 3

Had a great get together and dinner at Matchbox. Service was very good and food was excellent. Shared salads and pizza and all were great.

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OT
Richmond
1 recensione
Visitato il giorno 12 ottobre 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Great food and service! Love the jalapeño margarita!

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OT
Richmond
3 recensioni
Visitato il giorno 12 ottobre 2018
Complessivo 4cibo 5servizio 4Atmosfera 4

Waited a while to be seated despite having reservation. Initial seating was by stairs despite requesting something a bit intimate. Ultimately switched seat to outdoor balcony; much more to my liking. Chris was my waiter; great service great suggestions and I look forward to seeing him again on my next visit. Was a tad disappointed on the fact that they didn't carry a quality stout or port.

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TL
Las Vegas
1 recensione
Visitato il giorno 11 ottobre 2018
Complessivo 5cibo 5servizio 5Atmosfera 1

Great meal and great service. The restaurant is a little loud though if you are trying to have a conversation

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OT
Washington DC
4 recensioni
Visitato il giorno 10 ottobre 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Everything was amazing, I love the environment. The service is amazing and everyone is so happy and nice. Live music was good but the food was great!

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OT
Washington DC
4 recensioni
Visitato il giorno 8 ottobre 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Love the people and it’s vibe. So happy and friendly

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OT
Richmond
2 recensioni
Visitato il giorno 19 settembre 2018
Complessivo 5cibo 3servizio 4Atmosfera 1

The flies are annoying. Put up some fly catchers or something.

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OT
Washington DC
1 recensione
Visitato il giorno 11 settembre 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

It was our first time at Matchbox. Our waiter Jorey was amazing and suggested great menu items. Our appetizers and dinner were amazing.

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JB
Washington DC
11 recensioni
Visitato il giorno 2 settembre 2018
Complessivo 4cibo 4servizio 4Atmosfera 4

We enjoyed our pizza and drinks at Matchbox. It was tasty!

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RG
1 recensione
Visitato il giorno 1 settembre 2018
Complessivo 5cibo 3servizio 5Atmosfera 5

Although the food was good, the bacon was missing from my burger and there was a long dark hair wrapped in my side salad which was repulsive. The waiter apologized and brought the bacon later and replaced the salad but didnt offer anything for it.

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L
Washington DC
1 recensione
Visitato il giorno 26 agosto 2018
Complessivo 2cibo 3servizio 2Atmosfera 2

I've had better visits with them before. Waiter was not very attentive.

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R
Washington DC
18 recensioni
Visitato il giorno 23 agosto 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Lions Club board meeting. Food great. Noise level quiet and allowed for conversation. Service timely and professional.

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k
Washington DC
15 recensioni
Visitato il giorno 17 agosto 2018
Complessivo 4cibo 5servizio 4Atmosfera 4

I had the Prosciutto and fig pizza and it was delicious! We were able to get in and out in less than an hour on a Friday night so that we could attend a concert afterwards. I highly recommend Matchbox!

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PM
San Francisco
8 recensioni
Visitato il giorno 16 agosto 2018
Complessivo 3cibo 3servizio 5Atmosfera 3

Had a bad experience a couple of months ago, so I was hesitant to return. This time was fine. Service was great, with a cheerful and helpful server. Food was good. The apple and walnut salad was overdressed, but tasty. Shared the mushroom pizza, which was OK. It needed something to amp up the flavor. We usually split the burger, which I know is good, and a salad. I’ll do this next time!

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OT
Washington DC
3 recensioni
Visitato il giorno 9 agosto 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Great service and great food!

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CB
Washington DC
35 recensioni
Visitato il giorno 2 agosto 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Excellent service; delicious food; and tasty innovative cocktails

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OT
Washington DC
1 recensione
Visitato il giorno 29 luglio 2018
Complessivo 1cibo 1servizio 1Atmosfera 1

Steak was tough and not tasty. Drinks are way over priced. Service was not great. 3 people and the bill was $175 plus tip. Not worth it at all

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CS
1 recensione
Visitato il giorno 24 luglio 2018
Complessivo 2cibo 3servizio 1Atmosfera 1

This is was the worst service ever. From the bar to the table. Had seats at the bar, couldn't get served, then we went to go to our table. We had a reservation and the guy working the host desk wandered around for ages looking for a table for us. Took forever to get our drink order, it was wrong, we had to send it back, then my entrée was wrong, I had to send it back and they tried to chage me for the wrong entrée which was more expensive that what I had ordered. No apologies, just blank looks and general incompetence. The food is good, it's a shame it's destroyed by horrible service and a could care less attitude.

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d
Washington DC
5 recensioni
Visitato il giorno 22 luglio 2018
Complessivo 4cibo 4servizio 4Atmosfera 4

Always good for a quick bite to eat.

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OT
1 recensione
Visitato il giorno 20 luglio 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Great overall experience

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RM
Pittsburgh
1 recensione
Visitato il giorno 3 luglio 2018
Complessivo 3cibo 2servizio 2Atmosfera 3

Happy hour prices are only in the bar and don’t apply to the restaurant area.

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OT
Washington DC
1 recensione
Visitato il giorno 21 giugno 2018
Complessivo 3cibo 3servizio 3Atmosfera 3

Drinks sloppy and a bit of a mess for an $11 cocktails also did not have one of the signature cocktails on the menu. Drinks were not well mixed.

Calamari a bit stringy and pepper Jelly too thick for dipping.

Pizzas were great.

Service attentive but disjointed at times.

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d
Washington DC
10 recensioni
Visitato il giorno 20 giugno 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Outstanding food and service. We had an early dinner before a movie. The BBQ Burger was one of the best burger I have eaten. My wife had the Chicken Pesto Sandwich, it was excellent. The drink selection is extensive.

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A
1 recensione
Visitato il giorno 19 giugno 2018
Complessivo 2cibo 4servizio 1Atmosfera 5

Got our orders wrong, wrong food on checks, food took forever and was cold. Not worth it.

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N
Washington DC
5 recensioni
Visitato il giorno 17 giugno 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Excellent Sunday Brunch food was very good service too!

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OT
Las Vegas
1 recensione
Visitato il giorno 14 giugno 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Great atmosphere, great service, great food

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OT
Washington DC
1 recensione
Visitato il giorno 8 giugno 2018
Complessivo 5cibo 5servizio 5Atmosfera 5

Great experience. The outside seating is amazing!

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H
Washington DC
15 recensioni
Visitato il giorno 3 giugno 2018
Complessivo 3cibo 5servizio 2Atmosfera 2

When we arrived at the table, a mgr was talking with a server. No one came over to take our drink orders for quite some time - my husband and i looked right at mgr and he ignored our looks. To the credit of another server he said something to the mgr and the female server the mgr was talking with cane over. Less than stalker service the rest of the meal, Server did not check on us. Had to be flagged down for refills. Had to be flagged down for check.

On another note, there was a table of six that arrived after us. The small child spilled his drink and there were two servers that saw what happened from their station and didn’t move to help. Yes, it wasn’t their table, but they should have helped the customers. The drink went all all the table and onto the floor before their server arrived to help (he was not Ione of the servers in the area). Unacceptable.

I think this location first needs to retrain management on what Exceptional Customer Service is and then retrain the staff. We have never encountered such poor service at any Matchbox that we have been at in years. We frequent the One Loudoun location often and it will be some time before we decide to return after today’s incidents.

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