The Atrium Lounge

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1. AH

   AlanH

   1 recensione

   4.0

   1 recensione

   Visitato 2 giorni fa

   overall4food4service5ambience4

   Extremely attentive and friendly service in comfortable surroundings. The sandwiches were superb, the cakes very good, but the scones were a little dry. The staff were all lovely and very efficient. Overall, very pleased and a lovely treat!

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2. W

   Wb123

   1 recensione

   5.0

   1 recensione

   Visitato 2 giorni fa

   overall5food5service5ambience5

   Beautiful setting, delicious afternoon tea and all the staff were super friendly and helpful, our waiter Bart in particular was fantastic.

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3. JB

   JimB

   Dublino

   4 recensioni

   4.0

   4 recensioni

   Visitato 3 giorni fa

   overall4food4service4ambience5

   We had a fab corner table comfy chairs looking out into the Atrium for ample people watching Food was excellent and the tea selection was varied and enjoyable Would highly recommend

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4. TK

   TarjaK

   1 recensione

   5.0

   1 recensione

   Visitato 3 giorni fa

   overall5food5service5ambience5

   Paluu menneisyyteen. Ajaton hetki takkatulen loimussa, pianistin tunnelmoidessa. Ainutlaatuinen kokemus.

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5. J

   Jacqueline

   Jersey

   1 recensione

   5.0

   1 recensione

   Visitato 5 giorni fa

   overall5food5service5ambience5

   Excellent service, lovely polite staff, really calming atmosphere, comfortable seating areas & the toilets are fabulous

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6. RQ

   RosemaryQ

   Dublino

   2 recensioni

   5.0

   2 recensioni

   Visitato il giorno 19 marzo 2023

   overall5food5service5ambience5

   Tye best afternoon tea I’ve ever had. Food and service were impeccable. The Atrium is a beautiful setting also.

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7. A

   Aoife

   Dublino

   6 recensioni

   3.0

   6 recensioni

   Visitato il giorno 19 marzo 2023

   overall3food3service5ambience5

   The Atrium is beautiful, we were in a side room which was equally as lovely. The presentation of the food was lovely and for the most part it was tasty. At 62EUR per person, it is a premium priced Afternoon Tea. There was plenty of food, we ended up bringing a lot of it home. Overall good, just expensive for what it is.

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8. RP

   RuthP

   Dublino

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 19 marzo 2023

   overall4food3service3ambience4

   The Attrium is beautiful. The savoury layer was nicest. Service was ok

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9. LK

   LaurenK

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 19 marzo 2023

   overall5food4service5ambience5

   We booked afternoon tea in the Atrium for Mother's Day as a treat for our Mam & Nan. The location is amazing, so central, the hotel is beautiful and the ambience when you enter the Atrium is fabulous! The decor is so pretty and the glass ceiling gives so much light! Our server, Bart, was amazing, he was super attentive and friendly - which really does make all the difference in an experience like this. All of the staff we encountered were pleasant, friendly and helpful. The food was gorgeous, such good quality and so aesthetically presented on the afternoon tea trays. We thoroughly enjoyed every part of our experience. It is obviously on the higher end of the price scale, which is to be expected with a 5 star hotel, so it really is a treat!

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10. OT

    OpenTable Diner

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 19 marzo 2023

    overall5food3service5ambience5

    Lovely staff, beautiful atmosphere. Hotel overall was stunning. Would recommend if you’re looking for classy dinning

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11. OT

    OpenTable Diner

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 18 marzo 2023

    overall2food1service3ambience5

    The vegan menu is absolutely atrocious, they hadn’t even bothered to supply vegan scones despite the fact I’d booked a week in advance, they replaced the scones with 2 brownies without discussing it or notifying us so therefore we had now 7 cakes on our stand and very basic and very small open “sandwiches” 3 to be exact. The staff were very apologetic to be fair & had said they had told the manager before, I had read reviews after I booked and they all more or less said the same but I wanted to give them a chance. To my amazement reviews were true. However we did speak with the manager and she did apologize and offered us not to pay and to take the food away with us, we declined and we did get a free drink in the Mint Bar as a good will gesture. But 5 star it is not..

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12. MM

    MMSam

    Dublino

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 16 marzo 2023

    overall3food3service3ambience4

    I would go to the Westin about 2-3 times per year for afternoon tea. On this occasion it was not at the standard I have experienced on previous visits.

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13. MW

    MaireadW

    Devon

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 10 marzo 2023

    overall4food4service4ambience5

    Lovely atmosphere. Service really polite and friendly. Prompt service. Lovely lounge, very relaxing and fabulous beside the fire place.

    The Atrium LoungeHa risposto 4 giorni faDear MaireadW, I wish to thank you for your kind words, and I have shared these with The Atrium Team. We are delighted to hear that you had such a positive experience with us during the Afternoon Tea , and we do hope to welcome you again in the future. Warm regards, Cristian Teaca Director of Food & Beverage

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14. N

    Natalie

    Chicago

    4 recensioni

    vip
    5.0

    4 recensioni

    Visitato il giorno 4 marzo 2023

    overall5food5service5ambience5

    Everything was wonderful! Food was delicious and there were so many options. Staff was attentive and helpful in making selections.

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15. OT

    OpenTable Diner

    Dublino

    1 recensione

    vip
    5.0

    1 recensione

    Visitato il giorno 26 febbraio 2023

    overall5food5service5ambience5

    It was a very special occasion we were celebrating our friendship group. Jamilia was our assigned person - she was an absolute delight efficient friendly, good humoured and professional. Thank you we had a magical time

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16. N

    Ness

    Dublino

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 18 febbraio 2023

    overall3food5service1ambience4

    Afternoon Tea tasted absolutely. But the service was atrocious and shockingly disappointing from a 5 star hotel. There were 5 of us having afternoon tea and only enough for 2 was brought out, we said it to the waiter who then returned 20 mins later with the other 3 lots. We had asked for water 5 times before it was brought down. Our drinks order was incorrect. The bill was incorrect and we waited over 30 mins for someone to return to rectify. When fresh coffees were brought out we had to ask waiter to clear the table of the old/empty cups. Just very disappointing service from a 5 star hotel.

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17. AD

    AngelineD

    Leinster

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 18 febbraio 2023

    overall3food4service1ambience2

    Food was very nice, but the service was very very poor. Most definitely not a 5 star service No milk or sugar given to us for the tea and coffee, we were left waiting when we asked for it and it was nearly cold by the time we received them. We then went to have the scones and we had to ask for butter and jam, again we were left waiting, they did apologise stating it was very busy and offered 3 cocktails. We ordered more tea and coffee and never received the coffee. Very disappointing as it was a birthday treat.

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18. AL

    AmandaL

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 18 febbraio 2023

    overall3food5service3ambience3

    A lovely afternoon was had, however given the cost of afternoon tea felt it wasn't the best value for money as we were waiting almost 40 mins for our food to arrive and we were hungry! The staff did apologise for the delay as it was very busy and were lovely. One more bit of feedback I'd have is maybe to give obviously pregnant women a choice of where to sit, we were put sitting in a booth and I had no back support and left with some back pain. I know I should have spoken up when I saw we were being brought to a booth but hadn't thought of it until later.

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19. CC

    ChrisC

    Dublino

    13 recensioni

    vip
    5.0

    13 recensioni

    Visitato il giorno 14 febbraio 2023

    overall5food5service5ambience5

    Afternoon Tea in the Atrium Lounge is a real treat. Delicious selection of sandwiches, scones and pastries accompanied by choice of teas and coffees served in beautiful, relaxed setting. Excellent professional service delivered by Helena. Would highly recommend to celebrate a special event.

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20. SR

    SusanR

    Seattle

    3 recensioni

    5.0

    3 recensioni

    Visitato il giorno 13 febbraio 2023

    overall5food5service5ambience5

    We went to Dublin for our 50th wedding anniversary and had high tea at the atrium lounge. It was magnificent!! The staff was so gracious and so attentive. They remembered our anniversary and sent us a sweet message at our table. I highly recommend the experience. The food was fantastic! 10 stars!!!

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21. VF

    ValerieF

    Dublino

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 11 febbraio 2023

    overall5food4service5ambience5

    Loved your sandwich selection but we all agreed we would have liked more savoury than sweet. Having said that- it was fantastic and thank you! Excellent day out for the bride to be! Valerie Frizzelle

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22. RD

    RachelD

    Sydney

    2 recensioni

    3.0

    2 recensioni

    Visitato il giorno 11 febbraio 2023

    overall3food3service3ambience2

    Advised on booking it was a special occasion & Requested happy birthday message for my mam but she wasn’t given anything ..went to the shelbourne last year and service , food & overall afternoon tea was much more impressive then the Westin. Both are similar priced… Asked did they do non alcoholic cocktails and was told yeah but was given no menu just asked was something fruity ok.

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23. MO

    MarthaO

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 9 febbraio 2023

    overall5food5service5ambience5

    The staff could not have been more helpful, the food and surroundings were lovely, I would highly recommend the Atrium for lunch.

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24. PM

    PhilipM

    New York

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 4 febbraio 2023

    overall5food5service5ambience4

    I enjoyed my first afternoon tea. The savoury items were the star of the show - especially the chicken on foccacia bread! The sweets were also delicious. I would definitely recommend this place!

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25. V

    Vera

    Londra

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 28 gennaio 2023

    overall1food2service1ambience1

    Booked for my birthday. On arrival shown to an ante room off the atrium where the noise levels were deafening from a large table of women sat the length of the room. We're ignored for 32 minutes. Flagged a waiter down and asked for a menu. After another wait was given a menu with a big streak of jam down it. Asked for a clean menu waiter disappeared for a further 10 minutes. Table was was too small to be comfy for 4 people. The addition of a tablecloth meant the Delph was in danger of flying off the table if any of our party wanted to use the facilities. After a further wait placed order for 3 afternoon teas with champers one veggie afternoon tea. We're left waiting again and the food finally arrived without the veggie sambos. A further wait ensued for these plus missing champagne. At this stage it was 630 and we'd been there since 5. Food was very nice on arrival. There was one chicken toast I requested another to be told the kitchen was closed! In a five star hotel,ridiculous. Loose tea arrived without strainers, one tiny pot of jam for 4 people and a wait for another, milk had to be requested, water waa ordered and never arrived. It was obvious that the service was poor as the very nice manager gave us a glass of prosecco to make up for it. I was sorry to have suggested this and I felt stressed at my own birthday celebrations. Overall a very poor experience for 82 euro pp.

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26. CT

    ClaudiaT

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 27 gennaio 2023

    overall5food5service5ambience5

    Stunning experience. The service was excellent as well as the food.

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27. AS

    AnthS

    Londra

    3 recensioni

    1.0

    3 recensioni

    Visitato il giorno 27 gennaio 2023

    overall1food1service1ambience4

    Despite being seated quickly upon arrival and plenty of staff I waited thirty minutes without being offered a drink. I eventually had to summon staff to take my lunch and drink order. The food, a crab brioche roll, came and was not in a brioche roll but rather a tasteless long bread roll. Staff were friendly but not proactive with service.

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28. JS

    JoanS

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 22 gennaio 2023

    overall4food4service5ambience5

    We enjoyed afternoon tea in a really relaxing setting. The layout of the lounge was very well thought-out, beautifully decorated and with plenty of room at the table and between tables. Even though it was a busy afternoon, the staff were very attentive and friendly. And there was a good variety of food to cater for every taste and dietary requirement.

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29. g

    goldie

    Dublino

    2 recensioni

    4.0

    2 recensioni

    Visitato il giorno 22 gennaio 2023

    overall4food4service3ambience5

    Lovely ambiance. Very quiet and relaxing. Toilets clean. Food lovely. Not a great choice for vegetarian but if you ask for specifics they will get it. Could have sat there all day

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30. RM

    RobertM

    Dublino

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 21 gennaio 2023

    overall5food4service5ambience5

    The only thing better than the lovely staff and food. Was the setting itself. Will be going back.

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31. HF

    HeatherF

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 20 gennaio 2023

    overall5food4service5ambience4

    A lovely, relaxing and pampered experience. Surrounding lovely. Staff very attentive and keen to meet all our needs. Thank you everyone.

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32. ES

    EmerS

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 5 gennaio 2023

    overall3food1service3ambience5

    Lovely ambiance and staff were lovely. But I was so disappointed with my cocktail. It’s was the smallest drink I’d ever seen. And was 15euro.

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33. OT

    OpenTable Diner

    Los Angeles

    5 recensioni

    5.0

    5 recensioni

    Visitato il giorno 4 gennaio 2023

    overall5food5service5ambience5

    Lovely afternoon tea. Excellent sandwich and dessert choices. Scones were warm out of oven. Service excellent. Fire roaring in atrium setting. Splendid experience.

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34. SF

    SueF

    Dublino

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 31 dicembre 2022

    overall5food5service5ambience5

    Booked Afternoon Tea for my friend’s birthday on NYE and it was fabulous. The staff were so friendly and welcoming and the food was delicious. It was a lovely relaxed atmosphere in beautiful surroundings. I would highly recommend it to anyone and we will definitely go back again.

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35. GS

    GinaS

    Dublino

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 29 dicembre 2022

    overall3food2service2ambience4

    Pity couldn’t oblige when one member asked for vegetarian deserts instead of those on offer on normal menu A tea menu would be a good idea server didn’t know all teas available to be fair she may have been new - she had to ask Thank you

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36. SM

    SioM

    Dublino

    3 recensioni

    1.0

    3 recensioni

    Visitato il giorno 23 dicembre 2022

    overall1food1service3ambience3

    I was disappointed with the Atrium this year. Having been there before Covid and found it really good value I was looking forward to returning. Unfortunately I thought the afternoon tea was very poor value. The venue is lovely, staff helpful the food is ok but not enough for the price.

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37. TR

    TonyR

    Dublino

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 23 dicembre 2022

    overall5food5service5ambience5

    This is one of the best afternoon teas in Dublin, if not Ireland, and definitely the best gluten free afternoon tea.

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38. CD

    CiaraD

    Dublino

    10 recensioni

    vip
    5.0

    10 recensioni

    Visitato il giorno 22 dicembre 2022

    overall5food5service5ambience5

    Beautiful Christmas decorations, lovely ambience with very friendly and helpful staff. It’s a lovely little escape from the mayhem of town at Christmas and they always looks after us so well!

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39. NG

    NormaG

    Dublino

    3 recensioni

    5.0

    3 recensioni

    Visitato il giorno 21 dicembre 2022

    overall5food4service5ambience4

    The setting and ambience was lovely. Over all the atmosphere was lovely and festive. It would have been nice to have some background Christmas music. The food was nicely presented and plenty of it. We were a party of and could not finish it all. It would have been better to have more sandwiches and savoury food. There was a lot of sweet pastries etc which were left behind. We were all hungry and more sandwiches would have been appreciated. The staff were very pleasant under pressure. Only complaint is the there was €46 added as “ TIP “ automaticity on to the bill. We were not made aware that this would be the case. We would have been quite happy to leave a gratuity in any case but would like to have been informed.

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40. AM

    AnaM

    Dublino

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 21 dicembre 2022

    overall3food4service1ambience4

    We were the first table to arrive and the service from the staff was slow, it felt like we were begging to be served. The food was good but even though there was loads of staff, no one was interested in going around the tables to see what was needed. I wouldn’t go back. The place tho, is nice and clean.

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