The Aerie Restaurant

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1. OT

   OpenTable Diner

   Chicago

   1 recensione

   4.0

   1 recensione

   Visitato 1 giorno fa

   overall4food4service4ambience4

   Riley was a delight and provided excellent service. Meatloaf, Salmon and Tuna Tartare were the highlights. Thank you!

   Report
2. MW

   MaryW

   Richmond

   1 recensione

   5.0

   1 recensione

   Visitato 3 giorni fa

   overall5food5service5ambience5

   Beautiful, and delicious food and drinks. Attentive service.

   Report
3. MP

   MarcP

   New York

   7 recensioni

   vip
   4.0

   7 recensioni

   Visitato 5 giorni fa

   overall4food5service5ambience4

   Service was great considering it’s high season and they’re packed. Food was delicious and our party was all served each course at once

   Report
4. JZ

   JonathanZ

   Detroit

   1 recensione

   5.0

   1 recensione

   Visitato 5 giorni fa

   overall5food5service5ambience5

   Was a good dining experience

   Report
5. M

   Marcia

   New England

   4 recensioni

   5.0

   4 recensioni

   Visitato il giorno 26 gennaio 2023

   overall5food5service5ambience5

   Delicious food and excellent service! We had appetizers and entrees and everything was fabulous!

   Report
6. JC

   JonathanC

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 22 gennaio 2023

   overall4food5service5ambience5

   Great place and stuff food was good. Price was a bit high though.

   Report
7. OT

   OpenTable Diner

   Indiana

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 18 gennaio 2023

   overall4food4service5ambience4

   Restaurant was understaffed

   Report
8. OT

   OpenTable Diner

   Denver

   1 recensione

   vip
   3.0

   1 recensione

   Visitato il giorno 18 gennaio 2023

   overall3food4service3ambience3

   The food was actually pretty good, the portions were on the smaller size. The issue was, It took forever to get it. The service was great, really nice staff.

   Report
9. S

   Sandal

   Philadelphia

   11 recensioni

   2.0

   11 recensioni

   Visitato il giorno 18 gennaio 2023

   overall2food2service1ambience4

   Awful experience for super pricey dinner, tiny portions and incredibly long wait for everything. Over 2+ hours for below average meal.

   Report
10. OT

    OpenTable Diner

    New York

    14 recensioni

    vip
    3.0

    14 recensioni

    Visitato il giorno 16 gennaio 2023

    overall3food2service2ambience4

    Dined here last year, it was pretty good, this year, not so much. Salmon was small, overall unimpressed. The service this time and last year was not great. It seems servers are frazzled and over seated. Probably won’t be back next year.

    Report
11. IP

    IgorP

    New York

    4 recensioni

    3.0

    4 recensioni

    Visitato il giorno 16 gennaio 2023

    overall3food5service1ambience4

    This was the second time in 3 days at Aerie and probably 20th time overall in the past 7 years. There were challenges due to lack of certain items caused by road 210 closure. That said, our server Kaitlyn has not told us about lack of bread service or cheese plate for desert- causing some planning hickups. Desired wine was out, got other great bottle. Overall it was not out of ordinary until the dessert. I was a lithle taken absck by our servers question: “Are you still mad about the cheese plate?”. The bill was the issue. I paid room charge and she only brought one copy of final amount cca 356$ and a line for tip and signature. I have asked for itemized bill- same as we received so many times prior. She has produced one rather promptly. It was marked as “large party” and service charge automatically added 18%. We were 3. So I asked for a new bill without service charge - planned on still tipping her but probably 10% and leave it. She has been reluctant to do that and claimed that adding service charge was customary. It is not. I do not like liars and asked for manager. Clayton was superb, brought me a new bill, took of service and appetizers. So ended ok. It still bothers me as Arie is the only high end restaurant in the Cliff Lodge. The others like Stake Pit or Bistro- one has to walk to outside which is not always convenient. The high end restaurants face a real crisis with supply chain, staff. Not sure what would be the best way to fix it. Training of staff in managing patrons expectations is one. However, at this price point to not have cheese, wine, the day before it was broken beer tap and only one beer on tap. The question is if changing the concept to high end self service is not a better way- salad bar, various food stations, rotate some specialty stations- bbq, roast etc. cut out service staff completely if only people available are like our last server. There is already similar concept called Rendezvous there. If they spiffed it up, make it more upscale,

    Report
12. S

    Stalliano

    Houston

    4 recensioni

    5.0

    4 recensioni

    Visitato il giorno 15 gennaio 2023

    overall5food5service5ambience4

    Great lamb, tenderloin. Deserts were great! Deconstructed Apple , cheesecake, and pinéale bread pudding. Really good meal.

    Report
13. OT

    OpenTable Diner

    Nuovo Messico

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 14 gennaio 2023

    overall3food3service5ambience4

    The service and appetizers were oustanding. The entrees were OK - not up to standard. Next time we will order several appetizers as small plates.

    Report
14. IP

    IgorP

    New York

    5 recensioni

    4.0

    5 recensioni

    Visitato il giorno 14 gennaio 2023

    overall4food4service5ambience4

    It was good but we do not like changes with new managment- menu changed- no burger. Closed mexican place downstairs and opened run of the mill grill. Breakfasts used to be upstairs now is downstairs too. They were out of tokaji and tap only pilsner- which was ok

    Report
15. CA

    ChristopherA

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 11 gennaio 2023

    overall5food5service5ambience5

    The Swordfish was amazing as was the tuna Tare tare.

    Report
16. B

    Bear

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 9 gennaio 2023

    overall5food5service5ambience5

    Really enjoyed a dinner with colleagues at this restaurant

    Report
17. B

    Bill

    Philadelphia

    1 recensione

    vip
    5.0

    1 recensione

    Visitato il giorno 8 gennaio 2023

    overall5food5service5ambience5

    A great conclusion to a great ski day. Menu items are a bit limited. The lamb shank fell off the bone.

    Report
18. RW

    RebeccaW

    Philadelphia

    4 recensioni

    1.0

    4 recensioni

    Visitato il giorno 7 gennaio 2023

    overall1food1service1ambience3

    Due to unforeseen snow issues the restaurant defaulted to “buffet style”. This would have been fine but the options were limited and we were changed 40.00 per person! Service for drinks (which was the only service) was also slow and still added 18% gratuity. Definitely a bummer

    Report
19. OT

    OpenTable Diner

    Jacksonville

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 7 gennaio 2023

    overall4food4service4ambience4

    We were a bit disappointed to hear it was a buffet, but the food was very good

    Report
20. OT

    OpenTable Diner

    New York

    11 recensioni

    5.0

    11 recensioni

    Visitato il giorno 6 gennaio 2023

    overall5food5service5ambience5

    Amazing experience overall. We were given a menu to look over while waiting for a table. When seated, service was fantastic - our server Riley was knowledgeable and helpful. Space is large and we didn’t feel overwhelmed by other diners around us. Food was great - creative appetizers, well executed sauces and veggies, delicious lamb shank (swordfish could have been a bit more delicate though). Walked away quite satisfied with The Aerie and will come back on the next trip to Snowbird.

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21. OT

    OpenTable Diner

    Atlanta

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 31 dicembre 2022

    overall1food3service1ambience1

    Got seated and it took server 15min to get to our table! They brought out our appetizers along with meal, who does that! Not to mention it took hours until we got our food! Worst experience ever with 3 kids!!!

    Report