The Langham Sydney
Food and service unsatisfactory. Very expensive for high tea.
Lovely time. Just a couple of points:
1. add butter to come with scones
2. More sandwiches less cakes
Noise level from neighbouring table (hens) was a bit too loud.
Loved it. Thank you very much
The high tea was really really lovely and the selection of tea was my favourite part. However we would have preferred to sit at table closer to the window as requested in the booking.
High Tea is boss here. Expensive but probably the best you're ever going to have. Smiles :D
Hi we have been there many times and loved the place and the food. This time the service was very poor to the point I even had to get up to get the water jug.
Sorry but I was with a client and it annoyed me.
We had fabulous Afternoon Tea for my friends mum’s 80th Birthday.
Special thanks to Edward for your wonderful service which made her day even more special.
Beautiful setting to celebrate my sisters birthday. Friendly and attentive staff, delicious food.
Loved my experience at the Langham everything from the day spa, the staff and the afternoon tea was a nice notch of decadence! Thankyou, thankyou, thankyou.
It is such a great experience! Food nice! Dessert are not overly sweet. I ate them all :P
Had a lovely High Tea at the Langham Sydney, the service was excellent, professional & friendly. The food was delicious and atmosphere stylish yet relaxed. A little pricey, but overall a lovely place for the High Tea experience.
Exceptional. Continually out doing yourselves.
Your staff are fantastic! friendly and helpful. Cannot fault anything.
Got extra brownies points from wife.
And the gentlemen who recommended Melon tea was right on point! Good job Langham! If only I could afford a night there haha
Remy's Bistro at the Langham attracted us because of it's recognized quality of service and ambiance. We were very happy with the decor and appointments of the Langham, however, that's where it stopped. We arrived at 7:30 PM for our Valentine's day dinner. We were quickly seated at a very nice table between two other 2-tops where guests were already dining. Within a few moments we were served a glass of French Champagne, a tasty drink accompaniment and reviewed the menu. Our order for starter and main was taken around 7:45. We waited till 8:35 and called the waiter and asked what happened with our meal? He returned and advised "something had gone wrong and the kitchen didn't receive the order." In the meantime, the guests at the two adjoining tables had left and their used glasses, cutlery and dishes remained on both sides of us. I looked around to see if they were overwhelmed with other patrons, but the room was only about a third full. Our starter arrived about 8:45pm, 1 h 15m after we sat down. The scallops were delicate and tasty. Our mains arrived around 9:05pm. The Barra was very good however my NY Sirloin, recognized to be a bit chewier than a rib-eye, was unfortunately very chewy and not up to my expectations. While we were dining, the plates, glasses, cutlery and food remnants at the 2 adjoining tables remained. Around 9:25pm one of the waiters began a partial removal process of the adjoining tables remnants. After the dessert table we got our bill and left. We were now at the restaurant for nearly 3 hours. Too long. Our waiter was very polite and apologetic but the disappointment was done.
I said I would recommend The Langham again as I believe the restaurant has all the right tools and capabilities but someone needs to oversee the service and prevent "lost orders" while we sat at our tables with nothing for over an hour. Good luck and hope we return on a day when it all runs to plan.
A great valentines meal.The food and service were first rate
I would definitely recommend
Not enough staff on Valentine's Day so instead of having a nice experience, the staff members were stressed out. Not a good experience and that is the fault of the management for poor planning.
High Tea experience not as great as I had been hoping for- service was a bit slow and somewhat lacking in knowledge and enthusiasm. Waitress had trouble with the English language.
I am not sure that I would return.
Very pleasant afternoon tea. Wonderful food and service.
Service was dismal at best. Felt like I had to snap my fingers to get attention.
Tables are stained, silverware was not properly polished. When i pointed this out, the staff just shrugged it off like it was no big deal.
Food was mediocre.
Service was exceptional - staff are polite, efficient and very professional.
All three courses of the meal were delicious.
The setting was beautiful.
Our new favourite restaurant!
Nice dining environment and service. Good place for friends catchup.
There were some flies around us. Without them, everything was perfect
Second time I have been there and going again in 2weeks, the service and staff are amazing nothing is to much trouble the food excellent and the soundings is perfect highly recommend it to everyone
It was lovely from the moment we walked in. Service was terrific, the gluten free option had a great selection and The only thing missing was a little candle for my 2 friends celebrating their birthdays. I understood there would be something a little more special and perhaps should have telephoned to clarify how that would work with the high tea.
Sean our server was fantastic and the staff where very accomdating
Go at least once you will not be disappointed
We had a very pleasant time celebrating our 39th wedding anniversary at the Langham. The service was very good and lunch time noise was minimal. Both our entrees and main meals were very good although the desert selection was not up to standard. Overall a very good afternoon
Lovely hotel restaurant. We had both lunch and dinner. We enjoyed the steaks, the cabbage and broccoli salad, added prawns to the salad, and excellent Australian Sauvignon Blanc. Friendly service, beautifully served food.
Loved champagne high tea with bestie organised by my husband. Lovely music. Lively service. Although fly, mosquito & fruit fly hanging around & charged credit card fee when paid with savings.
Wonderful High Tea
We experienced Langham’s Afternoon Tea with Wedgewood as a group of 7 and it was really enjoyable. Highly recommend!
Beautiful hotel, first class service and a fantastic high tea! It's expensive but worth it for a special occasion.
I really love The Langham. Beautiful decor, excellent food and service.
Considering I have worked in the hospitality industry for over 30 years what let you down on the day was your minimal meet and greet and your bar flies that perfected the meet and greet from the outset.
Once seated they were our dining buddies.
A request to be relocated after my champagne was undrinkable we moved further away and with our bar fly buddies continuing to be a bother.
We were told by a female staff member that they fly in when the main door is open.
I have managed venues for years operationally across multiple areas of hospitality and are quite familiar with bar flies that love to live in sweet sticky areas.
The bar is near by and residual sticky surfaces, fruit condiments left open in the bar, benches and wet areas not cleaned and dried thoroughly are a breeding ground for bar flies.
We had the privilege of attending Palm Court Langham London earlier this year and was really looking forward to attending Sydneys Langham.
On comparison you are worlds apart.
Tea time was great with the family!
Took my partner’s grandmother and friend to high tea - amazing food and service!
Amazing personalised seBrice - I was my daughters 10th birthday and they created a special plate of handmade chocolates and desserts. Incredible service. Divine settting. Very plush and luxurious and delicious - our favourite home away from home!
As usual, friendly service, great ambience and delicious scones!
Christmas high tea, savoury was really wonderful the sweet components were too sweet, too much cream, needed a citrus / baked component as it lacked balance. Plan to return and try the traditional high tea
A quiet elegant domain for a catchup with friends for high tea reached by a pleasant stroll from Wynnyard Station. Easy!
It was a really wonderful experience. The atmosphere is so beautiful. Food is also very good. Excellent guest service second to none. Staff is really helpful and friendly. The lady who managing the palm restaurant was very nice and gave us a surprise anniversary treat. Very nice place.
When the staff chases you down two blocks to return the sunglasses you left behind... they are the best.