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Misure di sicurezza
- Le superfici vengono igienizzate tra un gruppo di clienti e l'altro
- Le aree comuni vengono pulite a fondo quotidianamente
- Sarà fornita una copia digitale, monouso o igienizzata del menu
- Ai clienti vengono forniti disinfettante o salviettine
- Il numero dei clienti seduti al tavolo è limitato
- Nelle aree comuni è mantenuta la distanza di sicurezza
- Fra i tavoli c'è più spazio
- Se un membro del personale è ammalato, non gli verrà consentito di essere presente sul posto di lavoro
- I camerieri indossano mascherine
The food here was mediocre to say the least. The flavors were not right, when there are so many excellent restaurants to go to in Tulum do not waste your night or money going here. I am surprised it has such good reviews. Everything tasted like it was bought at Safeway and not fresh at all :( We were very disappointed.
This place is very aesthetically pleasing from
The vibe to the food but unfortunately the food didn’t taste as good as it looked. The rock shrimp was a bit too salty and the duck had nearly no flavor at all and was extremely chewy, the mole the duck was on was nice but the duck itself made the dish unenjoyable. The pork belly tacos were my favorite, sweet peppers and a lot of flavor, I wish everything tasted as good as those did. I left wishing I would have just gone to a street vendor for less money and better tasting dishes.
Amazing service and recommendations from staff! Cocktails are excellent!
The avocado roll was wonderful. The music and ambience were great as well. The cocktails were just ok, nothing wow. The rest was very disappointing, especially after all the hype. The server was clueless about the menu and didn’t know to sell/explain the dishes. Duck mole - the protein was too chewy, the chocolate mole was too thick which was more of purée than a sauce. Only the plate up of the dish was good. It was missing some texture and different element of excitement. The ceviche was horrible, didn’t taste fresh at all. I would not try it again.
I’ll start with- the service was great. But everything else was subpar- first- the restaurant is NOT where it is on google maps/the restaurant’s website. It’s in a hotel. And there’s a tiny wooden sign underneath the hotel sign- aka hidden. There was NO mention of the restaurant moving on Open Table or NU’s website. When I mentioned this to the host, after having driven up and down the beach road for 45 minutes (we were trying to go earlier than our reservation time) he said ‘Oh we did an Instagram story about it a while ago’. Ok- so I was supposed to start following the restaurant on IG just to know 1) it had moved 2) where it had moved to.
Further- the menu is limited. What they show on the website is not what they now offer. I understand that there’s a pandemic, but you need to inform patrons that 1) the location has moved 2) there are only 4 main courses- a vegan one, a veg one, shrimp, and sharing a whole fish. That’s it! Not the lengthy menu I looked at on their website.
I realize things have changed in the world, but it’s been 5 months since the pandemic started in Mexico- enough time to update your website/OT. Or send a courtesy email to clients with a reservation.
Thank you for your visit, we are happy to read the service was of your satisfaction. We are taking very seriously your comment in order to improve and avoid this happening again in the future. Our OpenTable page mentions that we are now doing a Pop-Up across the street at the hotel Encantada but it is true that our menu has not been updated. We are sincerely sorry for this inconvenience and we hope that you will give us another chance to make you discover our new seasonal menu.
Fish for two day/night option was perfect!
This is our second time dining at Arca. The menu is inventive, locally inspired and delicious. The cocktails are too. For the real taste of Tulum, highly recommend!
Gran experiencia .
The restaurant is currently located (as of July 2020) "inside the hotel" across the street from its usual location (Google Maps will still report the old place).
Perhaps because of the reduced staff, the location and menu are really not ideal, and I'd even say a bit uncomfortable (beach front. Nice, but very windy). However, they make up with "excellent" and surprising dishes. Mexican tradicional ingredients are combined in new creative ways that create tasty dishes with surprising flavors. Their cuisine is well balanced. We really enjoy all dishes. The wine list is nothing notable. Their cocktail list has their own creations, in addition to standard options. The Nu creation we tried was really good.
Fue una noche espectacular. Por la pandemia, pasaron el restaurante a solo 4 mesas frente al más. Tuvimos mesa frente al mar, comida espectacular y servicio inigualable. Definitivamente volveremos la próxima vez que estemos en Tulum.
Didn’t love the food.. but very stunning location. Ambiance is on point
A most go in Tulum. Beautiful place with amazing food. It’s price for the Tulum. But worth it for a special occasion.
Great food! Amazing food!! You cannot miss the fish ceviche, it is amazing! Compared to other Tulum restaurants this is less pretentious, while still being very stylish and modern. Prices are decent for Tulum, although these are definitely not Mexican prices. Recommended
FALTÓ ATENCIÓN DEL MESERO
COMIDA DELICIOSA, PORCIONES CHICAS
Fantastic in every way!
Wonderful service, exceptional food! Nu and Arca are the best restaurants in Tulum in our opinion.
All the food was very good, beautifully prepared and presented. The pork belly tacos were amazing! The mole sauce with the duck was the only thing that was a little disappointing - flavors didn't meld as well as I would have liked - although the duck itself was tender and flavorful. Everything else was great.
Quality of the service was excellent at the beginning but declined somewhat as the restaurant filled up.
El servicio muy lento y tuvimos que llamarlo para que nos atendieran! La comida deliciosa! Un super experiencia
We came here for a birthday dinner and it was perfect. The ambiance was beautiful - jungle-vibes and darkly lit. The food was great as well. We had a party of six and we tried most of the menu.
The bread (local sourdough) was served with anise butter and this pumpkin-seed "hummus" which was delicious. We ordered more than the complimentary served because it was so good. I had the fish of the day which was delicious (served with potato puree). We ended up ordering 2 soccarats which were delicious. About half my table ordered the shrimp and scallop which got great reviews.
I loved the Saint & Tonic - it was the perfect amount of refreshing and sweet.
The mood was romantic and trendy.
Service was great - top-notch, friendly service.
Nu is located right down the street from a long strip of bars, so it's easy to go out afterwards. We parked in a parking lot just down the street.
We were stunned by how reasonably priced everything was for how delicious it was. 100% worth it!
Esperé 40 minutes antes de que me sirvieran. Pero la comida estaba que rico.
Beautiful restaurant, excellent food. Too bad it was almost empty the night we went
Unbelievable, best service in Tulum.
Delicious food, the service was a bit clunky but overall very knowledgeable wait staff and inventive food.
Great meal, great service, excellent drinks. Would definitely recommend
Very nice food. Some of the best flavours in Tulum. But on the vegan/ vegetarian review : inadequate entree and no proteins, therefore a miss on a complete meal.
The food and the cocktails were not good, the service was great, I told the manager that we didn't enjoy and he just said "I'll tell the chef" didn't ask if we want something else instead or take it off the bill.
Recomiendo muchísimo para vivir una experiencia gastronómica, todo el servicio fue excelente desde nuestra llegada. Los platillos estuvieron deliciosos. Gracias por todas sus atenciones.
My mom and I went here on our first night in Tulum! She said it was the best meal she had ever eaten in her life. The waiters gave excellent recommendations, all of our food was delicious and our cocktails were both great and beautiful. The ambience was so nice, you feel like you’re in the jungle almost. We sat closer to the outside, but inside was nice as well, the kitchen is exposed and you can watch them cooking, and there are trees all over. We ate at a lot of similarly fancy restaurants throughout the week and this was probably the best price fornsuch high-quality food. I absolutely recommend that you eat at Nu!
Food was decent, but the portions were too small
Amazing food, ambiance and staff! Would highly recommend. Must try their taco appetizer.
De los mejores sitios de Tulum para comer. Muy buen menú, y servicio excelente
El pato sensacional y el guiso de carne también muy rico
Ce n était pas bon , tout simplement
Good but overpriced.
The dishes are unique and flavorful but leave you wanting for more.
Great place! Excellent food, a bit dark light:)
We joined for Christmas dinner and had an exceptional meal. Standouts were the passion fruit shrimp starter and the duck and mole. Absolutely stunning flavors and great service. Will be back my next time in Tulum!
We had a really great Christmas dinner at Nü. The dishes were so delicious, especially the grilled fish and the vegetarian ceviche. We really recommend this restaurant with great service (English speaking). Next time in Tulum we will come back.
The service was quite slow. And the restaurant is too dark. It’s almost impossible to see the food and the waiter must shine a flashlight on the food as he describes the dishes. The portions were also too small and the shrimp and scallops dish portion ridiculously small. We actually left for more food when we departed. Quite a disappointment on the whole after wonderful meals at Hartwood and Taboo Tulum.
The beef stew was AMAZING!!!
NÜ Tulum è stato valutato da 187 utenti di OpenTable con 4.6 stelle.
Puoi prenotare un tavolo in questo ristorante scegliendo la data, l'orario e il numero di persone.