MICO at Grand Bohemian Hotel Charlotte

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Filtri

1. OT

   OpenTable Diner

   Charlotte

   2 recensioni

   5.0

   2 recensioni

   Visitato il giorno 12 agosto 2021

   overall5food5service5ambience5

   Impressive service.

   Report
2. NM

   NavedM

   New York

   1 recensione

   3.0

   1 recensione

   Visitato 2 giorni fa

   overall3food2service3ambience4

   Very poor food quality for a restaurant that’s high end. Nothing Argentinian about the food. Food is extremely overpriced for the quality. Service was ok. Waiter was clearly overworking. Ambience was good. I liked the bohemian style they are set up as. Would not recommend this place.

   MICO at Grand Bohemian Hotel CharlotteHa risposto 1 giorno faHello NavedM, Thank you for taking the time to provide us with your feedback. We would like to apologize for the missed opportunities you experienced while dining in Mico. Please know this is not the standard we like to set here at the Grand Bohemian and we have communicated this review with our team to better understand the situation. We would be truly honored if you would give us another opportunity to welcome you back. -Hugh Templeman, General Manager

   Report
3. OT

   OpenTable Diner

   1 recensione

   5.0

   1 recensione

   Visitato 4 giorni fa

   overall5food5service5ambience5

   First time to MICO was sent to the wrong floor. Thought BUHO was the place but it turned out to be MICO. Website didn’t say MICO when I researched Grand Bohemian restaurant but after finding the correct area, was highly pleased and enjoyed my 15 year anniversary.

   MICO at Grand Bohemian Hotel CharlotteHa risposto 3 giorni faThank you so much for this review! We are over the moon hearing about your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

   Report
4. OT

   OpenTable Diner

   Charlotte

   1 recensione

   5.0

   1 recensione

   Visitato 4 giorni fa

   overall5food5service5ambience5

   Mikey at the bar was awesome! Michita was fantastic server.

   MICO at Grand Bohemian Hotel CharlotteHa risposto 3 giorni faThank you so much for this review! We are over the moon hearing about your dining experience with us! Thank you for personally mentioning our Grand Performers, Mikey and Michita. We are lucky to have her on staff with us! We look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

   Report
5. DM

   DeanneM

   1 recensione

   5.0

   1 recensione

   Visitato 5 giorni fa

   overall5food5service5ambience5

   Great service, Great food and friendly staff. Will definitely go back again. Highly recommend

   MICO at Grand Bohemian Hotel CharlotteHa risposto 3 giorni faThank you so much for this review! We are over the moon hearing about your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

   Report
6. K

   Kennnnn

   Charlotte

   70 recensioni

   vip
   5.0

   70 recensioni

   Visitato 5 giorni fa

   overall5food5service5ambience5

   Had another wonderful dinner here. Ashley is a fantastic server and had excellent recommendations. She took good care of us. Tile fish special was excellent. Others had salmon and shrimp. Will be back!

   MICO at Grand Bohemian Hotel CharlotteHa risposto 3 giorni faThank you so much for this review! We are over the moon hearing about your dining experience with us! Thank you for personally mentioning our Grand Performer, Ashley. We are lucky to have her on staff with us! We look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

   Report
7. OT

   OpenTable Diner

   Charlotte

   1 recensione

   5.0

   1 recensione

   Visitato 5 giorni fa

   overall5food5service5ambience5

   Everything was great!

   MICO at Grand Bohemian Hotel CharlotteHa risposto 3 giorni faThank you so much for this review! We are over the moon hearing about your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

   Report
8. FC

   FunChef

   Charlotte

   6 recensioni

   4.0

   6 recensioni

   Visitato 6 giorni fa

   overall4food5service4ambience5

   We like MICO and have been dining there for some time. Only downside this time is they charged more for my meal than what the menu indicated. They should have indicated the increase in price when we were seated. Inflation I guess.

   MICO at Grand Bohemian Hotel CharlotteHa risposto 3 giorni faHello FunChef, Thank you so much for your feedback. We would like to apologize for the miscommunication with the pricing of menu! We would be honored if you would give us another opportunity to welcome you back and show you the true bohemian way. -Hugh Templeman, General Manager

   Report
9. OT

   OpenTable Diner

   Chicago

   1 recensione

   3.0

   1 recensione

   Visitato 7 giorni fa

   overall3food3service3ambience2

   We came here for a birthday celebration. Everything was fair in quality and standards. I think I was just expecting more refinement and I didn’t quite receive that experience. All in all, it was a nice evening and the food was good.

   MICO at Grand Bohemian Hotel CharlotteHa risposto 6 giorni faHello and thank you for taking the time to provide us with your feedback. We are sorry you were not 100% satisfied with your experience with us. We have an amazing Culinary team on staff with us and they have curated multiple menus full of tasty South American influenced cuisine. We would be honored if you would give us another opportunity to change your mind about our restaurant. Hope to see you soon! -Hugh Templeman, General Manager

   Report
10. OT

    OpenTable Diner

    Pittsburgh

    1 recensione

    5.0

    1 recensione

    Visitato 7 giorni fa

    overall5food5service5ambience5

    Excellent food. Excellent service. Excellent kind staff. Above & beyond romantic, delicious, & eclectic ambiance. You should go.

    MICO at Grand Bohemian Hotel CharlotteHa risposto 6 giorni faThank you so much for this review! We are over the moon hearing about your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
11. OT

    OpenTable Diner

    Charlotte

    1 recensione

    vip
    5.0

    1 recensione

    Visitato il giorno 20 giugno 2022

    overall5food5service5ambience5

    We had the pleasure of dining at Mico yesterday for lunch and had such an amazing experience. Alex our server set the tone moments after being seated and he was fantastic the entire meal. We recently moved our office across the street and most certainly will be back. This will be an excellent location for client meetings or after hours team gatherings!

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 22 giugno 2022Fantastic feedback! Thank you for taking the time to provide us with this review. We are delighted to hear about your experience with our Grand Performer, Alex. We trust the remainder of your experience was just as inspiring and we look forward to the opportunity to welcome you both back again soon for another delicious meal. -Hugh Templeman, General Manager

    Report
12. VT

    VeronicaT

    Charleston

    1 recensione

    vip
    1.0

    1 recensione

    Visitato il giorno 20 giugno 2022

    overall1food1service1ambience1

    It took 30 minutes to be served coffee after getting up from the table three times, the music was inappropriately loud for breakfast with management unable to adjust it, all "toast" orders (smoked salmon, avocado, etc) came out on a gigantic hoagie that was impossible to cut through nor chew, ... it's breakfast. A limited menu. 15 people to 3 staff members. Uptown on a Monday. How hard can it be?

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 22 giugno 2022Hello Veronica, Thank you so much for your feedback. We would like to apologize for your experience, as that is not the customer service standard we set here at the Grand Bohemian. We would be honored if you would give us another opportunity to welcome you back and show you the true bohemian way. -Hugh Templeman, General Manager

    Report
13. OT

    OpenTable Diner

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 20 giugno 2022

    overall5food5service5ambience5

    Bday breakfast was awesome

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 21 giugno 2022Thank you so much for this review! We are over the moon hearing about your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
14. KM

    KMurphy

    Chicago

    20 recensioni

    vip
    5.0

    20 recensioni

    Visitato il giorno 19 giugno 2022

    overall5food5service5ambience5

    One of our favorite places to have brunch. Jasmine was very attentive and a wonderful host to us. The steak and eggs were delicious!

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 21 giugno 2022Hello KMurphy, Fantastic feedback! Thank you for taking the time to provide us with this review. We are delighted to hear about your experience with our Grand Performer, Jasmine. We trust the remainder of your experience was just as inspiring and we look forward to the opportunity to welcome you both back again soon for another delicious meal. -Hugh Templeman, General Manager

    Report
15. CM

    ClaudiaM

    Carolina Nord

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 19 giugno 2022

    overall5food5service4ambience5

    Took my parents there for Father's Day. Lovely, outstanding presentation, delicious food. Can't wait to go back!

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 21 giugno 2022Hello Claudia, Thank you so much for this review! We are over the moon hearing about your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
16. MM

    MiMi

    Charlotte

    17 recensioni

    vip
    2.0

    17 recensioni

    Visitato il giorno 18 giugno 2022

    overall2food3service1ambience3

    First time here and we left feeling very disappointed. The night started out good…good service, drinks, appetizer, and interesting ambiance. After our entrees were delivered, we never had anyone come to our table for 30 minutes after. We had been finished for at least 15 min and we saw the manager wander by, bussers go by just looking around, and our server was with another large party not to be seen. When we mentioned our discontent to him, we saw him talk to the manager. It would have gone a long way had the manager come over to speak with us or address the service level. It was not even a full restaurant, and there were several people standing around doing nothing but watching. Food was average, so there really isn’t anything luring me to come back and try again.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 21 giugno 2022Hello MiMi. Thank you so much for your feedback. We would like to apologize for your experience, as that is not the customer service standard we set here at the Grand Bohemian. We would be honored if you would give us another opportunity to welcome you back and show you the true bohemian way. -Hugh Templeman, General Manager

    Report
17. OT

    OpenTable Diner

    Raleigh

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 11 giugno 2022

    overall5food5service5ambience5

    Very fast and knowledgeable service. Great ambience and food.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 13 giugno 2022Hello and thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
18. RA

    RochelleA

    Philadelphia

    2 recensioni

    4.0

    2 recensioni

    Visitato il giorno 6 giugno 2022

    overall4food4service4ambience4

    Lovely dining room, warm colors, very inviting. Kudos to our server Jesse D who timed his check-ins just right. He was also a key player in finding up the wine we requested (and thanks to the person behind the scenes on this). His familiarity with the menu was excellent. We shared an order of Paron Pepper anticipating the generous servings for this appetizer. My Carolina White shrimp were nicely done and the bed of polenta flavorful. My husband's Peruvian Chicken was also nicely done (an airline breast) no matter what the menu said at the time. Our cheesecake dessert was light, sweet/ tart with fresh berries and we do reccommend the lemon sauce.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 13 giugno 2022Hello Rochelle, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! Thank you for personally mentioning our Grand Performer, Jesse. We are lucky to have him on staff with us. We hope to see you soon! -Hugh Templeman, General Manager

    Report
19. OT

    OpenTable Diner

    Charlotte

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 6 giugno 2022

    overall3food5service5ambience2

    Security guard walks around and interrupt your dinner to state made up rules

    Report
20. B

    Briell

    Denver

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 5 giugno 2022

    overall5food4service4ambience5

    Visited during brunch for the first time. The drink Pardon my Peach was tasty, but took a long time to receive. I ordered the Uptown Waffle which initially came smothered in toppings. It was overwhelming. I was able to get a new order with the toppings on the side very promptly! Our server was slow, but friendly and suggested menu items.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 7 giugno 2022Hello Briell, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
21. DJ

    DanielJ

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 4 giugno 2022

    overall5food5service5ambience5

    Food was excellent. Well prepared and seasoned to perfection. Staff was accommodating and waiter gave great service. Will be visiting again. The lounge was awesome with spectacular views, and drinks were great!

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 6 giugno 2022Hello Daniel, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
22. EM

    EricM

    Tahoe

    10 recensioni

    vip
    5.0

    10 recensioni

    Visitato il giorno 31 maggio 2022

    overall5food5service5ambience5

    Convenient, good food and service. The cocktails were a little skimpy. Not cheap

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 6 giugno 2022Hello Eric, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
23. N

    Noonan

    Charlotte

    3 recensioni

    5.0

    3 recensioni

    Visitato il giorno 31 maggio 2022

    overall5food4service5ambience5

    My first time at Mico and it did not disappoint. I was there for lunch and I had the chicken salad sandwich, which was terrific. Our server, Horace was top notch. I am looking forward to being back for dinner when I can try the dinner menu and selections from the wine list.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 2 giugno 2022Hello Noonan, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! Thank you for personally mentioning our Grand Performer, Horace. We are lucky to have him on staff with us. We hope to see you soon! -Hugh Templeman, General Manager

    Report
24. JG

    JenniferG

    Las Vegas

    9 recensioni

    vip
    5.0

    9 recensioni

    Visitato il giorno 29 maggio 2022

    overall5food5service5ambience5

    Oysters were off the hook!! Never had them with lemon curd.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 31 maggio 2022Hello Jennifer, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
25. MB

    MichelleB

    Tampa

    2 recensioni

    vip
    4.0

    2 recensioni

    Visitato il giorno 28 maggio 2022

    overall4food3service4ambience4

    Great atmosphere but over priced for what you got. $20 drinks was a bit much. Service was excellent from our waiter but just wasn’t worth the cost.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 31 maggio 2022Hello Michelle, Thank you for your review! Feedback such as this allows us to continue to grow and improve. We do hope the remainder of your dining experience was on-point and look forward to the opportunity to welcome you back again soon. -Hugh Templeman, General Manager

    Report
26. OT

    OpenTable Diner

    Charlotte

    9 recensioni

    vip
    5.0

    9 recensioni

    Visitato il giorno 22 maggio 2022

    overall5food5service5ambience5

    Amazing food and service. Impeccable!! Highly recommend

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 24 maggio 2022Hello and thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
27. AW

    AshleyW

    Jacksonville

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 21 maggio 2022

    overall5food5service4ambience5

    Absolutely beautiful evening with delicious food and cocktails. The service was a little slow when it was time for the check, but other than that the staff was amazing. Definitely recommend.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 25 maggio 2022Hello Ashley, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
28. a

    ajv54

    Chicago

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 21 maggio 2022

    overall5food4service5ambience5

    Food was good and service was outstanding. We stayed at the hotel and every single staff member we came in co tact with was outstanding. Our server was no exception. She was friendly and helpful and checked in just the right amount of times. Mertha (I think I am spelling it wrong but she was awesome).

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 23 maggio 2022Hello ajv54, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! Thank you for personally mentioning our Grand Performer, Mirtha. We are lucky to have her on staff with us. We hope to see you soon! -Hugh Templeman, General Manager

    Report
29. OT

    OpenTable Diner

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 21 maggio 2022

    overall5food5service5ambience5

    Awesome service

    Report
30. T

    Tiffany

    Charlotte

    6 recensioni

    5.0

    6 recensioni

    Visitato il giorno 21 maggio 2022

    overall5food5service5ambience5

    Wow, MICO was simply wonderful. Incredible service from the moment we walked in the door. Our server, Mirtha was amazing! We were celebrating a few things, and they made sure that we felt special. The food was delicious- get the trio appetizer!! We are already planning our next visit with friends.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 23 maggio 2022Hello Tiffany, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! Thank you for personally mentioning our Grand Performer, Mirtha. We are lucky to have her on staff with us. We hope to see you soon! -Hugh Templeman, General Manager

    Report
31. d

    datboycoot

    Raleigh

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 21 maggio 2022

    overall5food5service5ambience5

    The food was exquisite! I had the Carolina White Shrimp in Polenta and my fiancée had the salmon. We ordered a bottle of Argentinian wine which paired beautifully. The service and ambiance was top tier. I recommend MICO for a truly one of a kind fine dining experience.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 23 maggio 2022Hello datboycoot, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
32. LC

    LetitiaC

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 14 maggio 2022

    overall5food5service5ambience5

    Awesome food. service, and atmosphere. I will definitely go back!!

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 16 maggio 2022Hello and thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
33. V

    Vena

    Charlotte

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 14 maggio 2022

    overall5food5service5ambience5

    Food & service were excellent! Nilson was awesome! Loved the signature cocktail Mico!

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 17 maggio 2022Hello Vena, Thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! Thank you for personally mentioning our Grand Performer, Nilson. We are lucky to have him on staff with us. We hope to see you soon! -Hugh Templeman, General Manager

    Report
34. P

    Pearlz

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 14 maggio 2022

    overall5food4service5ambience5

    Awesome experience. Exceptional service from Montio

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 16 maggio 2022Hello and thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! Thank you for personally mentioning our Grand Performer, Montio. We are lucky to have him on staff with us. We hope to see you soon! -Hugh Templeman, General Manager

    Report
35. OT

    OpenTable Diner

    Charlotte

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 12 maggio 2022

    overall5food5service5ambience5

    The waitress had three suggestions from every part of the menu. She was amazing. Also, we received several different small plates from the chef to try. They were absolutely delicious. Will have to come back again soon!

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 16 maggio 2022Hello and thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
36. AK

    AKDM

    New York

    48 recensioni

    vip
    5.0

    48 recensioni

    Visitato il giorno 10 maggio 2022

    overall5food5service5ambience4

    Perfect, nice ambience for a Monday, great decor, good service, ok wine list, a little bit expensive (guys remember there is an app that have all wine info - i paid $58 for a $9 wine) Food was great A place to go

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 12 maggio 2022Hello and thank you so much for this review! We are happy to hear that you enjoyed your dining experience with us and look forward to the opportunity to welcome you back again soon! -Hugh Templeman, General Manager

    Report
37. OT

    OpenTable Diner

    Charlotte

    11 recensioni

    vip
    1.0

    11 recensioni

    Visitato il giorno 8 maggio 2022

    overall1food3service1ambience5

    I was immensely disappointed by the Service me and my husband received on Mother’s Day. The service was absolutely horrible. We waited 15 minutes before we were seated even though we had reservations. It took us an hour to receive water and an appetizer and when we received the appetizers they were cold. Every time our waitress came to our table she started with an apology. Which after a while became a defective record. This was my Mother’s Day, my husband expected more. You advertised “Latin Music” but never said that the event did not extend into the evening when your special was advertised. Overall I am beyond upset over this experience my day was steamed rolled with Cheer Competition and this was my only highlight of the day , and it was literally taken from us.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 10 maggio 2022Hello, Thank you for taking the time to give us a review. We're sorry you were not 100% satisfied with your experience. Feedback such as this allows us to grow and improve and we have shared this review with our team. We would be truly honored if you would give us another opportunity as this is not the standard we like to set. Until then, please do not hesitate in contacting me personally should you wish to address your concerns further. -Hugh Templeman, General Manager

    Report
38. MG

    MarcusG

    Charlotte

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 8 maggio 2022

    overall1food1service1ambience4

    My family and I went to another restaurant after dining at Mico on Mother's day. The food wasn't hot and it was bland, lacked flavor. The service was poor. Asked for water and had to follow up a second time when my daughter ran out of water that we brought in her cup. The waiter brought her water and never brought water for my wife and me. The manager came over and we asked for dressing for my daughter's salad because the salad was dry. The manager said absolutely, sure. He never brought it. He was just going through the motion. The check was wrong and had to get it corrected. I dont recommend Mico at all. Especially if you're celebrating a special occasion. I do recommend Deluxe The Fun Art of Dining, it is fairly close to Mico but better food, service and experience. Gladly paid my $250+ bill at Deluxe; however, I cringed paying close to that amount for what we received at Mico. And again, we went to a different restaurant after our experience at Mico. Never again.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 10 maggio 2022Dear MarcusG, Thank you for taking the time to give us a review. We're sorry you were not 100% satisfied with your experience. Feedback such as this allows us to grow and improve and we have shared this review with our team. We would be truly honored if you would give us another opportunity as this is not the standard we like to set. Until then, please do not hesitate in contacting me personally should you wish to address your concerns further. -Hugh Templeman, General Manager

    Report
39. JL

    JadeL

    Charlotte

    6 recensioni

    vip
    5.0

    6 recensioni

    Visitato il giorno 8 maggio 2022

    overall5food4service5ambience5

    The drinks were great. The food was good. I was surprised my the automatic gratuity, for only two guest. And there was a $35 service charge because it was a “special occasion” menu, very odd.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 10 maggio 2022Hello JadeL, Thank you for your review! Feedback such as this allows us to continue to grow and improve. We do hope the remainder of your dining experience was on-point and look forward to the opportunity to welcome you back again soon. -Hugh Templeman, General Manager

    Report
40. D

    Disappointed

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 8 maggio 2022

    overall3food3service3ambience2

    The Mother's Day Brunch on the Queen's Terrace was not what I was expecting. In the description of what was included with the price, there was no mention that the flowers would be an additional cost to the package- I was under the impression that the price was all inclusive. I ended up getting them anyway because we got there earlier thinking there would be lots of people- my mother and I were the only ones there when we arrived. Additionally, there was a limit to how many flowers you could get- I honestly could've gotten a better bouquet for the same price at Publix. Fast forward to the food- the taste was ok but everything was cold. I imagine that this is because it was cold outside, but there should have been better planning for the weather considering it was $110.00 per person. For the value, I could have gone somewhere else and gotten more bang for my buck with warm food. I would not participate in an event like this again- I think I'll stick to the regular brunch inside. Cynthia the musician was great.

    MICO at Grand Bohemian Hotel CharlotteHa risposto il 12 maggio 2022Hello, Thank you for taking the time to give us a review. We're sorry you were not 100% satisfied with your experience. Feedback such as this allows us to grow and improve and we have shared this review with our team. We would be truly honored if you would give us another opportunity as this is not the standard we like to set. Until then, please do not hesitate in contacting me personally should you wish to address your concerns further. -Hugh Templeman, General Manager

    Report