Matchbox - One Loudoun

4.5
418 recensioni
Fino a $30
Americana

I tag più utilizzati:

Adatto ai Gruppi
Ottimo per Pranzo
Casual

Misure di sicurezza

Pulizia e sanificazione
  • Le superfici vengono igienizzate tra un gruppo di clienti e l'altro
  • Le aree comuni vengono pulite a fondo quotidianamente
  • Sarà fornita una copia digitale, monouso o igienizzata del menu
  • Ai clienti vengono forniti disinfettante o salviettine
Distanziamento fisico
  • Fra i tavoli c'è più spazio
Dispositivi di protezione
  • I camerieri indossano mascherine
  • I clienti devono indossare le mascherine, a meno che non stiano mangiando o bevendo
Controlli
  • Se un membro del personale è ammalato, non gli verrà consentito di essere presente sul posto di lavoro
Cosa dicono 418 persone
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno visitato questo ristorante
4.5basato sulle recenti valutazioni
4.5
cibo
4.4
servizio
4.5
Atmosfera
4.2
Rapporto qualità-prezzo
Rumorosità · Moderata
Il 96% delle persone lo consiglierebbe ad un amico
Ordina per
Filtri
BP
vipBP73
Washington DC
18 recensioni
Visitato 6 giorni fa
Complessivo3cibo4servizio2Atmosfera1

Could not hear each other at the table, because the music was so loud. They got our apps wrong, but the manager comped.

Matchbox - One Loudoun
Ha risposto 3 giorni fa

Good morning, Thank you for taking the time to review your most recent experience with us. Please let us know you prefer a quieter area of the restaurant the next time you visit, we aim to provide you with the best experience possible. Have a wonderful day and we look forward to seeing you soon! Best Regards, Marisa Roberts

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OT
vipUtente OpenTable
Washington DC
3 recensioni
Visitato il giorno 25 aprile 2021
Complessivo1cibo3servizio1Atmosfera4

Terrible server. They should have comped the meal as I brought it to the attention of management.

Update-Marisa contacted me back today and made things right and took coaching notes. Definitely a repeat diner.

Matchbox - One Loudoun
Ha risposto 5 giorni fa

Good Afternoon, Thank you for sharing your experience and on behalf of the team, we apologize that it was less than stellar visit. If convenient, please call me here at the restaurant or email me directly so I am able to make this right for you. Enjoy the rest of your weekend and I hope to hear from you soon. Best Regards, Marisa Roberts

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LR
vipLewisR
Charleston
1 recensione
Visitato il giorno 18 aprile 2021
Complessivo4cibo4servizio4Atmosfera4

The lunch dining experience was very good.. We will definitely plan an evening meal and night out at Matchbox.

Matchbox - One Loudoun
Ha risposto il 20 aprile 2021

Lewis, Thank you so much for your reviewing your most recent visit with us and for the note! We look forward to seeing you again soon too! Best Regards, Marisa Roberts

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CK
ChrisK
Washington DC
3 recensioni
Visitato il giorno 17 aprile 2021
Complessivo5cibo5servizio5Atmosfera4

Very good value

Matchbox - One Loudoun
Ha risposto il 20 aprile 2021

Chris, Thank you for rating your recent experience with us and we are happy to hear that you find value in our product! We look forward to seeing you again soon! Best Regards, Marisa Roberts

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PB
vipPatriciaB
Washington DC
7 recensioni
Visitato il giorno 11 aprile 2021
Complessivo5cibo5servizio5Atmosfera5

I am a regular. The managers and waiters are great.

Matchbox - One Loudoun
Ha risposto il 18 aprile 2021

Patricia, Thank you so much for your kind words, we think you are pretty great too! We greatly appreciate your continued support and consider you part of our Matchbox Family. I look forward to seeing you soon! Best Regards, Marisa Roberts

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JA
JeanA
Richmond
4 recensioni
Visitato il giorno 10 aprile 2021
Complessivo5cibo5servizio5Atmosfera5

The food was good and the atmosphere was upbeat. The openness and noise of the kitchen, which is appealing to many, was a little too much for my taste. I mean it's very clever and interesting to watch the kitchen, but too noisy for older people, like myself.

Matchbox - One Loudoun
Ha risposto il 18 aprile 2021

Jean, Thank you for taking the time to review your most recent visit with us! Our French-style open kitchen is such a special touch and something that we enjoy having be part of the show here while guests are dining. I'm sorry you found it a bit noisy though, let's make sure we get you a table further away next time! Best Regards, Marisa Roberts

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SS
ShontelS
Richmond
2 recensioni
Visitato il giorno 9 aprile 2021
Complessivo4cibo2servizio4Atmosfera3

The food-onion strings and pizza were cold

Matchbox - One Loudoun
Ha risposto il 18 aprile 2021

Shontel, Thank you for taking the time to rate your most recent experience with us, but it looks like we definitely missed the mark this time. If convenient, please call me here at the restaurant or email me directly so I am able to make this right for you. Enjoy the rest of your weekend and I hope to hear from you soon. Best Regards, Marisa Roberts

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K
vipKristina
Washington DC
43 recensioni
Visitato il giorno 8 aprile 2021
Complessivo5cibo5servizio5Atmosfera5

Great food and service

Matchbox - One Loudoun
Ha risposto il 18 aprile 2021

Kristina, Thank you for taking the time to rate your most recent experience with us! We are happy to hear you had such a wonderful experience and hope to see you soon! Best Regards, Marisa Roberts

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A
vipAkat
Washington DC
7 recensioni
Visitato il giorno 5 aprile 2021
Complessivo5cibo5servizio5Atmosfera5

Wonderful to be back at restaurants! First meal in over a year enjoyed AT the restaurant! Kids were thrilled to go to Matchbox to welcome the beautiful evening.

Matchbox - One Loudoun
Ha risposto il 6 aprile 2021

Hello Akat! We are so happy to hear that you and your kids enjoyed a dinner here with us this evening! Thank you so much for your continued support and we look forward to seeing you soon! Best Regards, Marisa Roberts

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DR
DeedeeR
Washington DC
1 recensione
Visitato il giorno 4 aprile 2021
Complessivo1cibo1servizio3Atmosfera2

Food came out cold and quality was not worth the cost.

Matchbox - One Loudoun
Ha risposto il 18 aprile 2021

Good Evening, Thank you for taking the time to rate your most recent experience with us, but it looks like we definitely missed the mark this time. If convenient, please call me here at the restaurant or email me directly so I am able to make this right for you. Enjoy the rest of your weekend and I hope to hear from you soon. Best Regards, Marisa Roberts

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G
Gloria
1 recensione
Visitato il giorno 28 marzo 2021
Complessivo5cibo5servizio4Atmosfera4

First time here having brunch. Food was excellent and portions were generous. The two negatives were too strong coffee and not hot, and music was too loud.

Matchbox - One Loudoun
Ha risposto il 30 marzo 2021

Gloria, Thank you for taking the time to provide us with some valuable feedback regarding your visit yesterday. I am pleased to hear you enjoyed your meal and we aim to exceed your expectations the next time you visit. Have a great night and we hope to see you soon! Best Regards, Marisa Roberts

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F
Farhiya
Washington DC
13 recensioni
Visitato il giorno 27 marzo 2021
Complessivo5cibo5servizio5Atmosfera5

This is one of my favorite spots. I was here last week and the service was so-so. The service this time was excellent and our waiter was fast, attentive and super knowledgeable about the various dishes.

Matchbox - One Loudoun
Ha risposto il 30 marzo 2021

Farhiya, Thanks for taking the time to review your visit with us! I am so happy to hear that we were able to recover with excellent service this time around! Thank you very much for your continued support and for giving us another try, we appreciate you and look forward to seeing you again soon. Best Regards, Marisa Roberts

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OT
Utente OpenTable
Savannah
1 recensione
Visitato il giorno 27 marzo 2021
Complessivo5cibo5servizio5Atmosfera5

I enjoyed the outdoor dining area and chicken pesto pizza!

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you for your feedback regarding your most recent visit with us. We certainly are fortunate to have multiple outdoor patios that provide such a wonderful dining area for our guests. I am glad you were able to enjoy it and one of our fan favorite pizzas. Best Regards, Marisa Roberts

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M
vipMarriedanitalian
Washington DC
11 recensioni
Visitato il giorno 25 marzo 2021
Complessivo4cibo5servizio3Atmosfera3

The food was excellent and the service was good, but tends to fall apart at the end of the meal. Trying to get the check is the most frustrating part of the experience, especially since the restaurant wasn't busy

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you for taking the time to review your most recent visit with us and for the feedback. While it is not ideal that you waited for your check, we are most grateful you shared this detail with us so we are able to follow up with the team accordingly. Please let me know if you have any other details you would like to share and we hope to see you soon. Best Regards, Marisa Roberts

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OT
Utente OpenTable
Washington DC
1 recensione
Visitato il giorno 21 marzo 2021
Complessivo5cibo5servizio5Atmosfera5

Great food, fast service. We enjoyed everything.

Matchbox - One Loudoun
Ha risposto il 3 aprile 2021

Good Afternoon, Thank you for taking time out of your day to provide us with feedback from your most recent visit. We are happy to hear that you enjoyed everything and appreciate your support. Have a wonderful day and we hope to see you again soon! Best Regards, Marisa Roberts

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OT
vipUtente OpenTable
Denver
4 recensioni
Visitato il giorno 20 marzo 2021
Complessivo5cibo5servizio5Atmosfera5

We were seated right away and the staff was very attentive.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you so much for taking the time to rate your most recent experience with us! We hope to see you soon! Best Regards, Marisa Roberts

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F
Farhiya
Washington DC
14 recensioni
Visitato il giorno 19 marzo 2021
Complessivo3cibo4servizio3Atmosfera4

Food and atmosphere were good. Service was not that great. Our waiter did not check on us that often.

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TK
TeamKale
Washington DC
13 recensioni
Visitato il giorno 11 marzo 2021
Complessivo5cibo4servizio4Atmosfera5

Service was great! Although, we didn't request another full order of nachos. We only requested an extra bowl of the salsa, but it still took longer than expected to get the "full order". Bottom line, we enjoyed ourselves with excellent food.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you for taking the time to review your most recent experience with us. We are not currently offering nachos so there may be some sort of mix up within open table, but I certainly do love a good plate of nachos! Enjoy the rest of your weekend and we hope to see you soon! Best Regards, Marisa Roberts

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CR
vipCheataR
Washington DC
4 recensioni
Visitato il giorno 10 marzo 2021
Complessivo1cibo4servizio1Atmosfera1

We love matchbox usually but tonight’s service was very poor. I was charged the wrong item and was double charged so I know I will have to deal with that through the bank. Our server was all over the place and pretty sure forgot about us. Food was good though.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you for taking the time to provide our team with some feedback regarding your most recent visit with us. I sincerely apologize that you had a less than stellar experience with us, I would love the opportunity to make this right for you. Please call or email me directly, especially to ensure you have received the refund for the additional charge you incurred. Best Regards, Marisa Roberts

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OT
vipUtente OpenTable
Washington DC
1 recensione
Visitato il giorno 10 marzo 2021
Complessivo1cibo1servizio1Atmosfera4

We went here for my husbands birthday dinner. He ordered steak frites and I ordered pizza. His steak came out undercooked so he sent it back and by the time they remade it and brought out a “new” steak I was done with my food. The second steak they brought out was still undercooked and looked as if they just put it under the broiler to grey the outside. They didn’t take it off our bill or apologize after being confronted. For his birthday they didn’t offer us a dessert, which would be fine, but considering they messed up his meal twice you’d think they would offer something, either a dessert or comp his meal. Very disappointing experience. Husband said he will not
Go back there.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, It appears we certainly missed the mark on your celebratory visit with us earlier this month. Our sincerest apologies for not making it right while you were here and for the delayed response to your feedback. Please contact me directly here at the restuarant by email or phone, I would love the opportunity to make this right for you. Best Regards, Marisa Roberts

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I
vipIceman
Washington DC
48 recensioni
Visitato il giorno 7 marzo 2021
Complessivo5cibo5servizio5Atmosfera5

Our first time here at Matchbox. We ordered chicken sandwiches and artichoke dip that were both very good. There service was attentive and their attention to social distancing was well thought out and effective. Would recommend to anyone to give them a try. A veriety of items to select from from burgers to steaks to pizza!

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good afternoon Iceman, Thank you for taking the time to reveiw your most recent experience with us! Both our grilled and fried chicken sandwiches are fan favorties amongst our regulars so we are glad to hear you enjoyed them. We are also thrilled to hear you felt safe dining with us, as that is certainly our #1 priority within the One Loudoun community. Stay safe and we hope to see you soon! Best Regards, Marisa Roberts

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OT
vipUtente OpenTable
Richmond
3 recensioni
Visitato il giorno 7 marzo 2021
Complessivo5cibo5servizio5Atmosfera5

Sunday Brunch: Food came out hot, we were seated next to the cozy fire place, and our server was very tentative. Great experience!

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you very much for taking the time to review your most recent visit with us! There certainly is nothing better than settling in next to the fireplace in our cozy Barrel Room on those cold days. Have a great rest of your weekend and we hope to see you soon! Best Regards, Marisa Roberts

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KY
vipKattYum
Washington DC
73 recensioni
Visitato il giorno 6 marzo 2021
Complessivo4cibo4servizio5Atmosfera4

The tiny tuna tartare tacos were SO overpriced that I was kind of thrown...but the delicious crab soup and excellent service almost made up for it.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you very much for your thoughtful feedback! We are happy to hear that your experience ended on a high note and we do offer our Tuna Tacos for $2 each in-house and online every single Tuesday. Hopefully we see you soon! Best Regards, Marisa Roberts

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MW
MarkW
Washington DC
9 recensioni
Visitato il giorno 27 febbraio 2021
Complessivo5cibo5servizio5Atmosfera5

Restaurant , Service and Food all good..... it a little noisy but otherwise a pleasant experience

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Hello Mark, Thank you for taking the time to review your most recent visit with us, we are pleased to hear it was a good one! Have a great day and we hope to see you again soon! Best Regards, Marisa Roberts

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LD
LuvDCDiningfromVA
Washington DC
33 recensioni
Visitato il giorno 20 febbraio 2021
Complessivo5cibo5servizio5Atmosfera5

Matchbox has really proven to a be a staple at One Loudoun. The food is always prepared well and delicious. The staff work in unison to bring your food out quickly and are very attentive. Great price for a fantastic meal. One of the best in One Loudoun.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Wow, thank you so much for your thoughtful review. We do our best to provide our community with a safe and fun gathering place for friends, family and everything in between! Thank you for your support and we hope to see you again soon. Best Regards, Marisa Roberts

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OR
vipOsRavensFan
Baltimora
66 recensioni
Visitato il giorno 16 febbraio 2021
Complessivo5cibo5servizio5Atmosfera5

We had pepperoni pizza and it was delicious. Will be back to try some other items.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thanks for the review of your most recent visit visit with us! I agree, our pepperoni pizza is out of this world delicious, so I am glad to hear you enjoyed it. Have a great day and we hope to see you soon! Best Regards, Marisa Roberts

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Utente OpenTable
Philadelphia
5 recensioni
Visitato il giorno 14 febbraio 2021
Complessivo5cibo5servizio5Atmosfera5

Delicious meal out! We definitely felt comfortable dining at Matchbox during COVID. Super clean, spread out, and of course friendly. Looking forward to coming back!

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you for taking time out of your day to comment on how safe you felt dining with us during this time. Ensuring we continue to do our part to keep the community safe is our #1 priority! Be safe and we hope to see you again soon! Best Regards, Marisa Roberts

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CR
ClayR
Washington DC
7 recensioni
Visitato il giorno 12 febbraio 2021
Complessivo4cibo5servizio4Atmosfera4

This was our first visit here. The wait staff was pushy and rushing our ability to look at the menu. The food was excellent and cooked to perfection. The menu stated one price for a glass of wine, but was $7 more on our check. It's definitely a loud place, or at least our seating area was.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you for the feedback regarding your first visit with us. I apologize that you were charged more than the price that was listed on the menu, I would definitley like the opportunity to fix this for you if it hasn't been already. Please feel free to reach me by email or by calling the restaurant, I am happy to assist. Best Regards, Marisa Roberts

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DD
vipDeliciousDinner
Washington DC
76 recensioni
Visitato il giorno 6 febbraio 2021
Complessivo5cibo5servizio5Atmosfera5

Enjoyed a wonderful dinner, especially the artichoke dip, crabcakes, fries, and donuts. Everything was delicious, and we plan to return soon.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thank you for taking the time to share your most recent experience with us. We are glad to hear you will be back soon and until then, stay safe! Best Regards, Marisa Roberts

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AR
AllisonR
Washington DC
1 recensione
Visitato il giorno 5 febbraio 2021
Complessivo5cibo5servizio5Atmosfera5

The servers and hostess were especially attentive! Great job

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Allison, Thank you for taking the time to praise our team for their efforts, it is much appreciated! I will make sure to share this with the team and we hope to see you soon! Best Regards, Marisa Roberts

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JM
vipJohnM
Washington DC
2 recensioni
Visitato il giorno 29 gennaio 2021
Complessivo5cibo5servizio5Atmosfera5

Great Food, great environment, and we tried a new dessert, brownie espresso ... omg yummy ... we always share a pizza and one other item. We had the ribs for first time, very tender and sweet and the corn bread was great. We met one of the managers Curtis, he was very good, and service was great as usual!!! Distancing is normal pretty good with Covid !!! Great meal !!! You should go if you haven’t been.. the salad with grilled salmon is my wife’s favorite, we always get the pepperoni pizza.. if you like spicy, the fire and smoke pizza is great ... and if you have a sweet tooth the donuts are always great !!!

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

John, Thank you so much for all of the thoughtful feedback you have taken the time to share with us! Kurtis is a new addition to our Matchbox family and will likely be part of the opening team in our upcoming Reston location. Once they are up and running he is happy to assist in any way he can if you ever have a chance to visit us out that way. We look forward to seeing you again soon! Best Regards, Marisa Roberts

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LL
vipLisaL
Washington DC
78 recensioni
Visitato il giorno 29 gennaio 2021
Complessivo5cibo5servizio5Atmosfera4

Service was great (bar area table - our preference), drinks & food were great and we had a really nice evening!

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Hello Lisa, Thanks for taking the time to share your most recent experience with us! Our bar team works so hard to keep our guests happy, so we are are glad to hear you enjoyed your visit. Have a great day and we look forward to seeing you soon! Best Regards, Marisa Roberts

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JB
JordanB
Washington DC
2 recensioni
Visitato il giorno 22 gennaio 2021
Complessivo5cibo5servizio4Atmosfera5

Walked in and was seated immediately. Food was good. Definitely would come back.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Hello Jordan, Thank you for taking the time to review your most recent visit with us! We are so glad that you had such a great experience and look forward to taking care of you again in the future. Best Regards, Marisa Roberts

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Utente OpenTable
Washington DC
1 recensione
Visitato il giorno 17 gennaio 2021
Complessivo4cibo4servizio3Atmosfera5

It was good food. I had the chicken sandwich and it was nice a crispy with a good portion of coleslaw on it and some flavorful pickles. I got it “Nashville Hot”. Nice kick, but not hot enough to make someone cry for their mom.

Matchbox - One Loudoun
Ha risposto il 28 marzo 2021

Good Afternoon, Thanks for taking the time to share your thoughts on our Nashville style Crispy Chicken Sandwich. We aim to please, so if you are looking to shed some tears over some spicy chicken please let us know the next time you are in and we will kick it up a notch just for you! Best Regards, Marisa Roberts

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Utente OpenTable
Washington DC
2 recensioni
Visitato il giorno 3 gennaio 2021
Complessivo5cibo3servizio4Atmosfera5

My husband and I frequent this location and typically have a great experience. This time we went on a Sunday and many menu items weren’t available which was a huge frustration for my husband who normally orders the pound cake French toast and they weren’t available. Other than having to change what we normally get because of items being out of stock, we had a pleasant experience which is what we normally expect when going to matchbox. Thanks for continued amazing service even during a pandemic. Also side note, it’s always REALLY clean and people are consistently wiping down surfaces when we go.

Matchbox - One Loudoun
Ha risposto il 10 gennaio 2021

Hi there, Thank you for taking the time to review your recent experience with us. We are so glad that you feel comfortable dining here, it is most definitely a priority to ensure we are keeping our community safe. I am sorry to hear that we were out of your husband's favorite dish and understand your frustration, the pound cake french toast is delicious! We would love to make this right, so please email me or call me here at the restaurant, I am happy to assist. Marisa Roberts 844-712-0369

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OT
Utente OpenTable
Washington DC
1 recensione
Visitato il giorno 21 dicembre 2020
Complessivo3cibo2servizio4Atmosfera4

The staff was pleasant. The waiter gave me plenty of time and space since he knew I was waiting for a friend. I tried the steak frites. It was over cooked and had zero flavor. It also had the taste of meat that had been frozen and thawed out. As much as I like Matchbox, the quality isn’t the same and not sure I’ll be returning.

Matchbox - One Loudoun
Ha risposto il 10 gennaio 2021

Good Afternoon, Thank you for taking the time to share your most recent experience with us. I am pleased to hear that your server took care of you, but apologize that your steak was overcooked and not addressed during your visit. We would most definitely like the opportunity to turn this experience around. Please call me here at the restaurant or email me directly, I hope to hear from you soon and make this right. Best Regards, Marisa Roberts 844-712-0369

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CR
CaramelRoyale
Washington DC
3 recensioni
Visitato il giorno 19 dicembre 2020
Complessivo5cibo5servizio5Atmosfera5

The food was fantastic ; the waitress was kind and responsive to our needs; the covid prevention practices made me feel safe.

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Utente OpenTable
Washington DC
3 recensioni
Visitato il giorno 19 dicembre 2020
Complessivo5cibo5servizio5Atmosfera5

Great service from hostess, server and bartender! Delicious cocktails! We’ll be back.

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TV
vipTVYS
Washington DC
22 recensioni
Visitato il giorno 15 dicembre 2020
Complessivo5cibo5servizio5Atmosfera5

Their food and service are amazing all the time. The Host and the server are so friendly and attentive. I had lunch with my friends and order some take out for dinner.

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vipGloriaS
Washington DC
19 recensioni
Visitato il giorno 24 novembre 2020
Complessivo5cibo5servizio5Atmosfera5

Our waitress was great very attentive! Excellent food, took my friend from out of town and he thought it was some of the best pizza he’s had!

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FAQ

Matchbox - One Loudoun offre la consegna a domicilio in collaborazione con Uber Eats. Matchbox - One Loudoun offre anche il servizio da asporto, che puoi ordinare telefonando direttamente al ristorante al numero (571) 918-8024.

Matchbox - One Loudoun è stato valutato da 418 utenti di OpenTable con 4.5 stelle.

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