Match Eatery and Public House - New Westminster

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1. R

   Rodgher2014

   Vancouver

   26 recensioni

   vip
   4.0

   26 recensioni

   Visitato il giorno 8 gennaio 2023

   overall4food4service4ambience4

   The person at your reception named Victor, was rude. When we arrive we told him we have reservations. We ask for a booth table and he gave us table at the back. We told him we don’t like the table and give us a better table. He replied rudely and frowned, we don’t have a table and you have to wait. We saw a lot of empty booth tables and replied those are reserved. I said we also have reservations but he said we can’t give you those tables. So we had to act and look for our own table without his help and luckily one group was leaving, we got a table we like. I gave 4 stars only for service because receptionist lack of customer service. We are regular customers and this is the 1st bad experience we had at reception. However our server, Lisa was good and friendly. No issues with the food.

   Match Eatery and Public House - New WestminsterHa risposto 6 giorni faHi Rodgher2014, Thank you for taking the time to provide us with a review of your experience. We are sorry to hear about your disappointment with your last visit, we hope you will give us another chance in the future.

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2. K

   Kashish

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 1 gennaio 2023

   overall5food5service5ambience5

   The server was really nice, I can’t remember her name, but she was accommodating and she provided the best service.

   Match Eatery and Public House - New WestminsterHa risposto il 4 gennaio 2023Hi Kashish , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

   Report
3. C

   Colleen

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 1 gennaio 2023

   overall4food3service4ambience4

   Lisa our server was excellent, staff friendly, music to loud, not enough variety in styles of music, food was okay, a little overdone. Enjoyed ourselves. Thanks. Would make a reservation again.

   Match Eatery and Public House - New WestminsterHa risposto il 4 gennaio 2023Hi Colleen, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

   Report
4. B

   Bigtime

   Vancouver

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 1 gennaio 2023

   overall5food5service5ambience5

   Treated with Royalty, NYE place was bumping. General Manager, Food and Beverage Manager and Assistant Casino Manager Stopped by and said Happy New Year to us! Great time, food was excellent Culinary went above and beyond. Saw the chef check on tables himself. Applaud!! Definitely see you all again soon! Starlight Match New West, place to go and visit!

   Match Eatery and Public House - New WestminsterHa risposto il 4 gennaio 2023Hi Bigtime , Thank you for the review of your experience, we appreciate it. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

   Report
5. CM

   CMac

   Vancouver

   52 recensioni

   vip
   3.0

   52 recensioni

   Visitato il giorno 1 gennaio 2023

   overall3food3service4ambience3

   Late reservation for NYE. Busy place, tho it is more of a bar/club and seeing as it was NYE, to be expected. Seated promptly and also served pretty quickly. Appies and food came quick! Large portions, the brussel sprouts a Must try! though i think it was on their seasonal menu. Server knew we were done dinner, didn’t show up for a long time afterward and didn’t ask us if we wanted dessert, but it was getting later and busier during that time. I’d maybe come again and try their brunch?! but not likely for dinner.

   Match Eatery and Public House - New WestminsterHa risposto il 4 gennaio 2023Hi CMac, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.

   Report
6. R

   Raman

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 14 dicembre 2022

   overall5food5service5ambience5

   It was a great experience to organize a small party at this place.All the staff was really helpful I really appreciate their efforts to make our small party really enjoyable and good. The service was really good n quick. Food was tasty

   Match Eatery and Public House - New WestminsterHa risposto il 19 dicembre 2022Hi Raman , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

   Report
7. O

   Occasion

   Vancouver

   2 recensioni

   3.0

   2 recensioni

   Visitato il giorno 4 novembre 2022

   overall3food4service4ambience2

   The noise level was loud and got louder throughout the evening. Server was very attentive, perhaps too much so, seeming to want everything to move fast. Some of the food was excellent (cheese bread!) and some was just okay. The drinks were good although pricey for the size. They closed early (9:00) which we only found out when we asked at 8:45. We rushed through the end of our meal. The server was good, nice, efficient.

   Match Eatery and Public House - New WestminsterHa risposto il 8 novembre 2022Hi Occasion, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.

   Report
8. E

   Eugen

   Vancouver

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 31 ottobre 2022

   overall4food4service4ambience4

   We enjoyed a nice, quiet lunch as a team. Probably the time of the day (the 12 to 1 lunchbreak) made a difference, as there were only 2-3 other tables with people around. The food and service were really good. Recommended for similar occasions.

   Match Eatery and Public House - New WestminsterHa risposto il 8 novembre 2022Hello Eugen, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

   Report
9. j

   jsparkles

   Vancouver

   2 recensioni

   4.0

   2 recensioni

   Visitato il giorno 20 ottobre 2022

   overall4food5service3ambience5

   Have been to this location loads of times and didn’t have any issues until last night. I feel like the waitress we had did not really want to serve us and was annoyed when we were not ready when she needed us to be. She was not friendly or approachable. I’ve never had a server with such attitude before. I don’t get the manager as well. She didn’t seem friendly and approachable either. I’m hoping the staff the company gets knows what they are getting themselves into when working customer service. I work customer service and talking to clients is a huge part of the job.

   Report
10. JA

    JoannaA

    Vancouver

    9 recensioni

    3.0

    9 recensioni

    Visitato il giorno 24 settembre 2022

    overall3food5service2ambience3

    The food was excellent, but when the food came out one person in my party didn’t get their plate. It took 15 minutes longer for them to get theirs and it was only because the cook came out to find out why he had a plate left behind by one of the waiters and trying to figure out which table it belonged to. The whole time we were waiting it was impossible to get the attention of our waiter or a manager to ask what the problem was.

    Report
11. s

    stephanie

    Vancouver

    17 recensioni

    vip
    3.0

    17 recensioni

    Visitato il giorno 5 settembre 2022

    overall3food4service4ambience4

    We love Match - it’s one of our favourite spots in the city. This said, we happened to have a new bartender that evening who didn’t make the drinks to taste. We’re there often so we do recognize when things are a bit out of sync. There were 3 drinks that had to be “revised”. Our server was super friendly and accommodating, and replaced them. He even covered a drink and cake for my husband’s birthday. He was very attentive and an excellent server. Overall a good experience and we’ll keep coming back.

    Match Eatery and Public House - New WestminsterHa risposto il 8 settembre 2022Hi stephanie, We are sorry that you are disappointed but appreciate your feedback. We will continue to train our staff in order to ensure the guest experience is consistent and exceeds expectations. We hope to see you again in the near future.

    Report
12. P

    Peaches

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 31 agosto 2022

    overall3food3service3ambience4

    Food not too bad Had the foot long hotdog I have definitely had better. Will for sure go back and try other things

    Match Eatery and Public House - New WestminsterHa risposto il 2 settembre 2022Hi Peaches, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and do hope you give us another chance in the future.

    Report
13. R

    Rodgher2014

    Vancouver

    26 recensioni

    vip
    4.0

    26 recensioni

    Visitato il giorno 28 agosto 2022

    overall4food4service5ambience5

    Our server was great.

    Match Eatery and Public House - New WestminsterHa risposto il 2 settembre 2022Hi Rodgher2014 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

    Report
14. E

    Emilyt1124

    Vancouver

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 31 luglio 2022

    overall5food5service5ambience5

    Excellent service, good food and atmosphere.Clarissa was a great server, prompt and friendly. Thanks for a great experience

    Report
15. SB

    SaraB

    Vancouver

    6 recensioni

    5.0

    6 recensioni

    Visitato il giorno 23 luglio 2022

    overall5food5service5ambience4

    It was great! Food was good, server was attentive and it was not busy at all so we didn't have to wait for anything.

    Report
16. OT

    OpenTable Diner

    Grand Rapids

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 14 luglio 2022

    overall5food5service5ambience5

    Abby our server was amazing and the food and value was great.

    Report
17. A

    Aggie

    Montreal

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 8 luglio 2022

    overall5food5service5ambience5

    Great food and services! Awesome happy hour. What a hidden gem!

    Match Eatery and Public House - New WestminsterHa risposto il 9 luglio 2022Hello Aggie, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

    Report
18. O

    Olive

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 28 giugno 2022

    overall5food5service5ambience5

    Our server Annika was phenomenal and provided above and beyond service! Defiantly would visit again for her service!

    Match Eatery and Public House - New WestminsterHa risposto il 1 luglio 2022Hello Olive! Thank you for your fantastic review! We will ensure to pass along the nice message over to Anika for you! We look forward to seeing you the next time you visit our location! If you would like to place a reservation in the near future please feel free to contact us in house at 604-777-8008 and we will take great care of you!

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19. k

    kimmy

    Vancouver

    2 recensioni

    2.0

    2 recensioni

    Visitato il giorno 20 giugno 2022

    overall2food2service2ambience3

    Booked on fathers day weekend so it was busier than usual but not packed. Hostess was popping in and out of the front room when we arrived which made an awkward interaction from the start. Requested a booth for 6 and seated us at a booth which looked like only seated 4 (we didnt fit). Moved to a second table near the entrance to the casino, It was more of a lounge vibe with the tables very low (like shin height). Ended up waiting 20 mins after our reservation time to be seated. As soon as we were ready to order our server informed us last call was at 8. (It was already 7:30?). Linguine and mac n cheese were very bland only really enjoyed the nachos and that was a because of the dips. Overall disappointing because my parents usually enjoy the restaurant with their friends and we only come here at their request. If they do decide to come back i hope they have a better experience!

    Report
20. T

    Tomi

    Vancouver

    9 recensioni

    3.0

    9 recensioni

    Visitato il giorno 12 giugno 2022

    overall3food3service1ambience3

    Went for UFC and dinner, food was good and the crowd as well but not as full as it usually is on a UFC night. Waitress/service not good unfortunately, not one smile and seemed very disinterested in her job, did the bare minimum.

    Report
21. JM

    JaysonM

    Las Vegas

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 30 maggio 2022

    overall5food5service5ambience5

    Great place to watch sports! Plenty of TV’s, food and drinks are great and the staff are friendly and amazing! We’ve been coming here for years!

    Report
22. LM

    LilaM

    Vancouver

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 28 maggio 2022

    overall4food4service5ambience4

    The service was great and the food very good. Stepping up to the booth was very awkward. It was a very high step.

    Report
23. BF

    BabitaF

    Vancouver

    19 recensioni

    vip
    5.0

    19 recensioni

    Visitato il giorno 15 maggio 2022

    overall5food5service5ambience5

    Well we always have a good time. Service is still great. Food and drinks good as well. It was a very lively event. Music was a little loud after hockey so hard to talk to friends but still enjoy going.

    Match Eatery and Public House - New WestminsterHa risposto il 27 maggio 2022Hi BabitaF , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

    Report
24. DL

    DebbieL

    Vancouver

    4 recensioni

    4.0

    4 recensioni

    Visitato il giorno 8 maggio 2022

    overall4food4service4ambience4

    This used to be one of our favourite places but after COVID the service and food went significantly down hill. This was my first time back in almost a year. It was very quiet, the service was good and our food was tasty and as ordered. May go back again.

    Match Eatery and Public House - New WestminsterHa risposto il 16 maggio 2022Hello DebbieL, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

    Report
25. S

    Saphire

    San Francisco

    12 recensioni

    vip
    5.0

    12 recensioni

    Visitato il giorno 23 aprile 2022

    overall5food5service5ambience5

    Great customer service and friendly staff. The ambience was great and the food was excellent.

    Match Eatery and Public House - New WestminsterHa risposto il 3 maggio 2022Hi Saphire , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

    Report
26. B

    Brian

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 16 aprile 2022

    overall3food3service1ambience4

    Good place but late night it’s hard to get service, we were ignored.

    Report
27. BA

    BrianA

    Vancouver

    1 recensione

    vip
    3.0

    1 recensione

    Visitato il giorno 2 aprile 2022

    overall3food4service3ambience3

    Not worth commenting on. Terrible communication with this place Online and trying to get someone to answer phone here.

    Match Eatery and Public House - New WestminsterHa risposto il 4 aprile 2022Hi Brian, Apologies for the inconvenience. Please email me at elizabeth.lim@starlightcasino.ca to discuss your experience. Looking forward to hearing from you.

    Report
28. p

    panel

    Vancouver

    4 recensioni

    4.0

    4 recensioni

    Visitato il giorno 2 aprile 2022

    overall4food4service5ambience4

    Time to change the menu a bit.Good service from our waitress.

    Report
29. r

    riz013

    Vancouver

    11 recensioni

    4.0

    11 recensioni

    Visitato il giorno 27 marzo 2022

    overall4food2service5ambience4

    The service was good as it normally is but unfortunately all of our eight brunch orders were served barely warm.

    Report
30. R

    Rodgher2014

    Vancouver

    26 recensioni

    vip
    4.0

    26 recensioni

    Visitato il giorno 27 marzo 2022

    overall4food4service5ambience4

    Service was good and the food was excellent.

    Match Eatery and Public House - New WestminsterHa risposto il 3 aprile 2022Hello Rodgher2014, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

    Report
31. G

    Gourmande1

    Vancouver

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 21 marzo 2022

    overall5food5service5ambience5

    Great place to get together with friends for lunch.

    Match Eatery and Public House - New WestminsterHa risposto il 3 aprile 2022Hello Gourmande1, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

    Report
32. LF

    LauraF

    Las Vegas

    8 recensioni

    vip
    5.0

    8 recensioni

    Visitato il giorno 18 marzo 2022

    overall5food5service5ambience5

    Love this location. Food was sooo good and staff so friendly. Can't wait to visit again!

    Report
33. BF

    BabitaF

    Vancouver

    19 recensioni

    vip
    4.0

    19 recensioni

    Visitato il giorno 13 marzo 2022

    overall4food5service5ambience5

    Love going here. Just not on Sundays. Don’t understand why they close at 9pm. Come to see hockey then you have to leave and not finish watching it as they close.

    Report
34. EW

    ElizabethW

    Vancouver

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 20 febbraio 2022

    overall4food4service4ambience4

    As usual the service and food were very good. We used to dine there often before the pandemic and now as things open up; we'll probably start that up again.

    Match Eatery and Public House - New WestminsterHa risposto il 24 febbraio 2022Hello ElizabethW, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

    Report
35. EW

    ElizabethW

    Vancouver

    2 recensioni

    4.0

    2 recensioni

    Visitato il giorno 6 febbraio 2022

    overall4food4service4ambience3

    Service was prompt after seating; server was there with menus/ cutlery and drink requests. She returned soon to take the orders and ask if there was anything else we needed. Our discount coupons were easily accepted and the food came not too long after. All our requests were were quickly filled ( more water/ napkins etc. and we were well looked after. Kudos to the staff at Match. We will be back.

    Report
36. ND

    NDFoodie

    Vancouver

    2 recensioni

    4.0

    2 recensioni

    Visitato il giorno 6 febbraio 2022

    overall4food4service5ambience5

    Match hosted five of us for brunch this past Sunday and it certainly lived up to its billing. Blackened Shrimp Bennys, A Toast to Avocado, Southern Fried Chicken on a requested English Muffin, Bacon Caesars, Mimosa, and Coffee were all disappeared and enjoyed. Our server, Rachelle, did a marvellous job of taking care of us too. We'll be back ... maybe for Super Bowl Sunday!

    Report
37. G

    Grandpa

    Vancouver

    6 recensioni

    5.0

    6 recensioni

    Visitato il giorno 2 febbraio 2022

    overall5food5service5ambience5

    Very enjoyable

    Report
38. M

    Markymark

    Las Vegas

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 29 gennaio 2022

    overall5food4service5ambience4

    Safe surroundings good food and service not busy even being Friday evening

    Match Eatery and Public House - New WestminsterHa risposto il 31 gennaio 2022Hello Markymark! Thank you for your feedback! We are happy you enjoyed your time here at Match Eatery & Public House and look forward to seeing you again soon!

    Report
39. NE

    NurE

    Vancouver

    8 recensioni

    1.0

    8 recensioni

    Visitato il giorno 21 gennaio 2022

    overall1food2service2ambience2

    We made our lunch reservation for 11:30am however when we got there we found out that the restaurant does not open until 12noon. This should have been reflected on OpenTable! It was also disappointing to find out that they don't participate in Dine Around although it was advertised for the other March Eateries. Their beer special on the menu was Stella for $1 off and when we wanted to order we were told that they don't have it. It looks like they need to do some updates!

    Match Eatery and Public House - New WestminsterHa risposto il 26 gennaio 2022Hi NurE, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.

    Report
40. G

    Grandpa

    Vancouver

    6 recensioni

    4.0

    6 recensioni

    Visitato il giorno 31 dicembre 2021

    overall4food4service4ambience4

    Informed the restaurant management of mice running in the dining room floor.

    Report