Great American Steakhouse - George Dieter

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1. M

   Martinez

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 31 luglio 2022

   overall4food5service5ambience4

   Food and server were exceptional. Ordered a drink from bar and arrived almost when done with my dinner. We did notice some food particles on out water drinking glasses. So we of course stopped using them.

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2. OT

   OpenTable Diner

   1 recensione

   3.0

   1 recensione

   Visitato il giorno 31 luglio 2022

   overall3food3service5ambience4

   Our reservation was ready when we got there so less than 5 minute wait. Our server was great! She was very attentive. However it took more than 30 minutes to receive our order. One of our party drove in 5 hours to meet with us. The appetizer combo was skimpy and expensive. The coleslaw and beans that come with dinner were not as we remembered them. The brisket was super dry. Lacked smoke flavor. The ribeye steak was cooked correctly however far overpriced. The steak burger was over cooked. The prices and quality of food did not match up. Over all a bit of a disappointment. We will definitely have to rethink our dinner choice for our next meeting.

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3. OT

   OpenTable Diner

   El Paso

   1 recensione

   2.0

   1 recensione

   Visitato il giorno 19 giugno 2022

   overall2food1service2ambience5

   Went to have dinner with my sister. Restaurant was 3/4 full. Service is very slow. Took anywhere from 20 to 30 minutes to get a drink. I have been here before and the food has been excellent, unfortunately this night the food was not as expected. Filet mignon was dry and baby back ribs were raw and chewy.

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4. OT

   OpenTable Diner

   Dallas

   19 recensioni

   vip
   3.0

   19 recensioni

   Visitato il giorno 16 giugno 2022

   overall3food4service2ambience3

   The restaurant didn’t seem to understand same day reservations. Our server was nice but inattentive. We had to flag her down at least 2-3 times.

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5. K

   Kadeda

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 11 giugno 2022

   overall4food4service4ambience4

   The location is good Great ambiance and food. My husband liked it there.

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6. OT

   OpenTable Diner

   Phoenix

   6 recensioni

   vip
   3.0

   6 recensioni

   Visitato il giorno 13 maggio 2022

   overall3food5service1ambience5

   We got there on time of our reservation and the lady in the Reception told us that we did not have a reservation. I show her the confirmation from open table and told us that They do not honor open table. I had to call the manager and finally after 30 minutes gave us a table. The lady in the reception was rude. I recommend not to use open table On this restaurant.

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7. JS

   JoannS

   1 recensione

   1.0

   1 recensione

   Visitato il giorno 10 maggio 2022

   overall1food3service1ambience1

   It was packed very bad people that got there after us got served first we got are drinks hot 1st ones @ 2nd ones my kids orders were wrong my husband's @ mine were missing stuff it was not good manager said he get are drinks himself to get them cold was a lie could see are drinks just seating there for like 20min had to keep calling waiter @ asking for are stuff we got there with are reservations @ they said they had canceled them with out giving us a heads up

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8. OT

   OpenTable Diner

   1 recensione

   2.0

   1 recensione

   Visitato il giorno 16 aprile 2022

   overall2food2service2ambience2

   They do not take OpenTable reservations. The server seemed irritated that he had another table to do. Place was a mess they were busting tables while sitting people at the tables. I did have the brisket nachos to start that were good. But everything else was basic. I will not be going back

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9. JC

   JaimeC

   El Paso

   3 recensioni

   vip
   1.0

   3 recensioni

   Visitato il giorno 15 maggio 2021

   overall1food2service4ambience3

   They said they are not taking open table reservations. So my reservation was not good.

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10. OT

    OpenTable Diner

    El Paso

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 26 giugno 2019

    overall1food1service1ambience1

    We got there at 9:00 they sat us down at the table at 9:15 and after they had everything set up they tell us they close at 10:00. We had to leave it was gonna be impossible to order and eat in less than 40 min for a reservation of 8 people.

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11. OT

    OpenTable Diner

    San Antonio

    2 recensioni

    3.0

    2 recensioni

    Visitato il giorno 1 giugno 2019

    overall3food3service3ambience4

    Made a reservation for 12 and received a confirmation upon arrival we went to check in with hostess who informed us that she didn’t have our reservation. I showed her the confirmation and she stated that their internet had been down for several days. I asked her how long the wait would be and she said 1 hour. We decided to wait since my entire party had already arrived. They sat us after about 1.5 hour. Wait staff was friendly but slow. At one point we had a spilled drink (which I cleaned up myself) and used the glass for the dumped ice and trash. The waiter brought back the same glass refilled. I only knew because it still had large pieces of wet paper floating in it. Appetizer came out at the same time as our meal.

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12. NC

    NC123

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 5 maggio 2019

    overall5food5service5ambience5

    I would recommend the restaurant, but they do not accept Open Table reservations.

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13. OT

    OpenTable Diner

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 27 febbraio 2019

    overall3food5service5ambience5

    The restaurant dud not have my reservation so we had to wait to get a table

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14. OT

    OpenTable Diner

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 13 gennaio 2019

    overall1food3service1ambience3

    Server did not want to give us the 2 for 20 deal..that because we made a reservation in which we were never told. That was the reason we went there for the deal. Server was rude n not professional. We asked for more utensils and he told us he had put enough for everyone. I didn't want to complain at that moment because it was my moms birthday. But i was not satisfied at all.

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15. JC

    JosephC

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 15 dicembre 2018

    overall1food1service1ambience1

    They weren't tracking the reservation I made..and were rude as hell

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16. JL

    JimL

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 26 novembre 2018

    overall3food3service3ambience3

    Was surprised to learn that they did not honor dinner reservations through open table application service. I had to inform my dinner party that we had to wait for table to open up because of this .

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17. OT

    OpenTable Diner

    Columbus

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 18 novembre 2018

    overall3food5service5ambience5

    When we arrived we were told by the hostess not very politely that they didn’t accept reservations from open table even though their website takes to the Open Table App and confirmed our reservation she then put our name On the check in list and told us it’s would be 10 to 15 mins. Two more parties of 2 walked in and she took them right to a table. When I asked she said well they took high top tables. Told her we would take a high top she seated two more parties that came in after us then took us to a high top. Once at our table everything was GREAT So fore the hostess and give everyone else a raise !

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18. OT

    OpenTable Diner

    El Paso

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 11 novembre 2018

    overall3food3service2ambience3

    According to the management of Great American Steakhouse, they do not participate in the open table reservation service. However, with some patience and consternation the restaurant’s part the manager did seat my party in a decent fashion.

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19. S

    Slickvic

    Cincinnati

    13 recensioni

    5.0

    13 recensioni

    Visitato il giorno 22 giugno 2018

    overall5food5service5ambience5

    I would recommend this restaurant to anyone visiting the El Paso area! Excellent food, the best top sirloin steak I have ever eaten! Service was excellent!

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20. AM

    AgustinM

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 13 giugno 2018

    overall5food4service4ambience4

    Great place and great food.! Wonderful service, I love the ambience.!

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21. PW

    PatrickW

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 3 giugno 2018

    overall3food4service2ambience3

    Our server Denise was friendly and hospitable, however from the time we ordered our food it took close to 40-45 minutes to get our meal. Supposedly when you order the smoked chicken it takes awhile ( which was not mentioned when my wife ordered it) . We are a good group and still tipped 20% but the wait was a turn off and we vowed to never order the smoked chicken and if we go back only go during the week.

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22. M

    Mario

    El Paso

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 20 maggio 2018

    overall5food5service5ambience5

    Restaurant was. Very accommodating.

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23. DP

    DoloresP

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 6 aprile 2018

    overall5food5service4ambience4

    Love the Great American Seasoning, I use it daily at home...we replaced our salt & pepper with it. Love it, love it, love it! Always enjoy our meals at home and at the restaurant. Great service as well. Thank You!

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24. OT

    OpenTable Diner

    El Paso

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 27 marzo 2018

    overall5food5service4ambience4

    As soon as we walked in we were greeted and seated! The waiter came quick and never got anything wrong. The food was served hot and fast! Overall it was a great experience.

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25. o

    oliver

    San Francisco

    34 recensioni

    vip
    4.0

    34 recensioni

    Visitato il giorno 18 marzo 2018

    overall4food4service4ambience4

    Vibrant place; not fancy but good quality food and friendly service. Reasonable prices.

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26. T

    Tony

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 18 febbraio 2018

    overall1food1service1ambience3

    They sat us in front of door. The cold breeze was coming thru. The waiter was inattentive. Asked us if we wanted refills after we were leaving. Only came to table to serve us. Food was cold. Waite was long. I asked a lady wjy it was foing on 28 minuyrs and statwd something about them making xhicken right when it was ordered. Very very bad service. When ask if we could have another table girl said oh that's all we have right now instead of asking us if we wanted to Waite a bit to get us one. Waiter ignored us and never came to refill. The money we paid for cold food and bad service is NOT worth the Waite. Will not go to your restaurant again. Famous Dave's or Texas road house is better.

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27. OT

    OpenTable Diner

    El Paso

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 29 settembre 2017

    overall5food5service5ambience5

    The food and service were great!

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28. OT

    OpenTable Diner

    El Paso

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 8 settembre 2017

    overall5food5service5ambience5

    We were very happy that the manager could accommodate our request for getting our food ready as soon as we arrived because of our short lunch time. The waitress that attended us right away served the drinks and all the appetizers and meals even though the employees had not shown up but showed up shortly; everyone was impressed with the good service she provided us and the good food. The boss was happy. Will definitely consider eating lunch here again for our next birthday celebration. Thank you

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