Four Seasons Hong Kong - Lung King Heen

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1. x

   xiaoyix

   1 recensione

   5.0

   1 recensione

   Visitato 6 giorni fa

   overall5food4service5ambience5

   the service is outstanding，you will feel very comfortable when you ate the food.

   Report
2. CL

   CharlotteL

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 13 marzo 2023

   overall5food5service5ambience5

   Very polite and helpful staff, incredible experience

   Four Seasons Hong Kong - Lung King HeenHa risposto il 16 marzo 2023Dear CharlotteL, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

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3. RL

   RaulL

   New York

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 12 marzo 2023

   overall4food2service5ambience5

   The staff were very good about helping us avoid MSG. But what happened was that, with dishes that had MSG, they removed all seasoning all together, resulting in food that was just overly bland. We appreciate the great care with which they protected us from food allergies, but the food was not good. Next time, better if they just recommend dishes that have no MSG to start with, instead of removing seasoning from dishes.

   Four Seasons Hong Kong - Lung King HeenHa risposto il 16 marzo 2023Dear RaulL, I am sorry to learn that the food served did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. Thank you for sharing with us your valuable comments. We have shared your feedback with our culinary team for review and improvement. We sincerely hope to have the opportunity to welcome you back in the future. Best Regards, Jacky Cheung Director of Lung King Heen

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4. C

   Connie

   L'isola di Hong

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 7 marzo 2023

   overall4food4service4ambience4

   食物和環墇都好 但桃膠杏仁茶就略遜色 杏仁茶過慮未夠切底 吃下時明顯吃到粉粒物 少許搶喉 亦唔夠滑及味帶苦 -苦味太明顯 桃膠份量過份少 未能與杏仁茶正常配合 The young waitress provided excellent services to me. She did the good job.

   Four Seasons Hong Kong - Lung King HeenHa risposto il 16 marzo 2023Dear Connie, Thank you for sharing your feedback with us. We are delighted to learn that you had a wonderful experience. However, I am sorry to learn that the food did not reach your satisfaction. Constructive feedback is essential for us to make improvements. Thank you for sharing with us your valuable comments so that we could review it with our team. Best regards, Jacky Cheung Director of Lung King Heen

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5. B

   Bentang

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 2 marzo 2023

   overall5food4service5ambience5

   小籠包爭啲，如果整到上海舖水準會加分。 蟹蓋個汁唔夠九龍香格里拉香宮好食。 燉鮮奶冇乜特別，義順反而仲好食啲。 菠蘿叉燒酥好滿意！ 龍景軒炒飯都係！ 服務非常專業，除咗服務態度親切，2位waiter對於菜式同茶同瞭如指掌，講解夠晒informative!

   Four Seasons Hong Kong - Lung King HeenHa risposto il 16 marzo 2023Dear Bentang, Thank you for sharing your feedback with us. We are delighted to learn that you had a wonderful experience. However, I am sorry to learn that the food did not reach your satisfaction. Constructive feedback is essential for us to make improvements. Thank you for sharing with us your valuable comments so that we could review it with our team. Best regards, Jacky Cheung Director of Lung King Heen

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6. SC

   SharonC

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 17 febbraio 2023

   overall5food5service5ambience5

   tasty food and suitable for family and friends gathering

   Four Seasons Hong Kong - Lung King HeenHa risposto il 28 febbraio 2023Dear SharonC, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

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7. JC

   JocelynC

   1 recensione

   4.0

   1 recensione

   Visitato il giorno 13 febbraio 2023

   overall4food5service4ambience4

   an amazing dinning experience in there. especially they offer Chinese Tea pairing

   Four Seasons Hong Kong - Lung King HeenHa risposto il 28 febbraio 2023Dear JoycelynC, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

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8. J

   Jc2025

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 7 febbraio 2023

   overall5food4service5ambience4

   Personally not a big fan of canto food but it was a beautiful experience. My girlfriend who is from Korea is really impressed with the dish and the great marshmallow front tea(?). The services are on points and we finished the whole dinner under a great vibe.

   Four Seasons Hong Kong - Lung King HeenHa risposto il 9 febbraio 2023Dear Jc2025, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

   Report
9. OT

   OpenTable Diner

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 3 febbraio 2023

   overall5food5service5ambience5

   Excellent service, food, wine, and view. Recommended

   Four Seasons Hong Kong - Lung King HeenHa risposto il 5 febbraio 2023Dear Sir / Madam, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Wish you a prosperous year of the RABBIT! Best regards, Jacky Cheung Director of Lung King Heen

   Report
10. OT

    OpenTable Diner

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 25 gennaio 2023

    overall5food5service5ambience5

    Very nice and kind service with great attitude One of the staff who help us to take photo provide great service The food are excellent

    Four Seasons Hong Kong - Lung King HeenHa risposto il 27 gennaio 2023Dear Sir / Madam, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Wish you a prosperous year of the RABBIT! Best regards, Jacky Cheung Director of Lung King Heen

    Report
11. P

    Phoenix

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 21 gennaio 2023

    overall5food5service5ambience5

    Food is absoultely great as usual. Sommelier - Bernard and Thomas were very helpful and attentive all night introducing great wine pairing with food. Love their energetic vibe.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 31 gennaio 2023Dear Pheonix, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Wish you a prosperous year of the RABBIT! Best regards, Jacky Cheung Director of Lung King Heen

    Report
12. T

    Tommy

    Vancouver

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 16 gennaio 2023

    overall5food5service5ambience5

    Great service great food. 100% worth for money. I will recommend this restaurant.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 18 gennaio 2023Dear Tommy, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
13. OL

    OLIVE

    Exclusive

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 11 gennaio 2023

    overall4food4service5ambience4

    The vegetarian tasting menu was nice. I was surprised as I planned to order A la carte. Taro dumpling, vegetarian wontons, stuffed bamboo piths and almond cream were impressive. For meat dishes, my partner said frog legs and chicken were good. Staff were friendly. Will try dim sum lunch next time.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 16 gennaio 2023Dear OLIVE, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
14. OT

    OpenTable Diner

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 10 gennaio 2023

    overall5food5service5ambience5

    celebrate birthday 🎂

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15. JL

    JuliaL

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 6 gennaio 2023

    overall5food4service5ambience4

    We have window seat table . View is absolutely beautiful (it’s night time)！Lovely food and good service! Hope to try their lunch in the future!

    Four Seasons Hong Kong - Lung King HeenHa risposto il 8 gennaio 2023Dear JuliaL, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
16. OT

    OpenTable Diner

    Londra

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 30 dicembre 2022

    overall4food5service4ambience4

    It was a great experience with nice ambience. The service was really attentive and I personally had a great time! Will come back again.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 1 gennaio 2023Dear Sir / Madam, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Happy New Year! Best regards, Jacky Cheung Director of Lung King Heen

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17. J

    Jenny

    Tailandia

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 27 dicembre 2022

    overall5food5service5ambience5

    Love the service, most efficient crew ever. Glasses were refilled upon emptying and plates cleared once we are done. Super friendly servers who patiently explained every dish and drink.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 31 dicembre 2022Dear Jenny, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Happy New Year! Best regards, Jacky Cheung Director of Lung King Heen

    Report
18. PF

    PaulF

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 15 dicembre 2022

    overall5food5service5ambience5

    Great food with excellent service that impressed me and my guests so much!

    Four Seasons Hong Kong - Lung King HeenHa risposto il 26 dicembre 2022Dear PaulF, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
19. EL

    EmilyL

    Londra

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 14 dicembre 2022

    overall1food5service1ambience3

    I booked the table four months in advance with double confirmation by phone to celebrate my mother‘s birthday. I confirmed with staff to arrange table with window seats. Unfortunately, the resturant was overbooked！All tables were occupied when I arrived resturant, no table could be arranged. The director asked my family to wait until someone return the table, however there was no one checking their bill at that moment. Finally I was invited to sit at the middle of the crowded dinning area after 23minutes！ I can‘t believe this happened in a 3-star michelin resturant in 5-star Four season hotel！ It was ridiculous！

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20. A

    Andrew

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 14 dicembre 2022

    overall5food4service5ambience5

    A pleasant experience with tasty food & extraordinary service. The baked barbecued pork buns with pine nut - I would say it is a must-order item. Crispy outer, juicy inner. I am sure that I will revisit it!!

    Four Seasons Hong Kong - Lung King HeenHa risposto il 26 dicembre 2022Dear Andrew, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
21. MC

    MargaretC

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 3 dicembre 2022

    overall5food5service5ambience5

    The service as always was impeccable. We loved the dishes recommended by our servers, in particular, Ms Ching and the pairing with sake was full of surprise.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 5 dicembre 2022Dear MargaretC, Thank you for sharing your feedback with us. We are delighted to learn that your experience which was created by Ching was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
22. WC

    WingC

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 2 dicembre 2022

    overall5food5service5ambience5

    Love their food n service so much! Will come back for sure

    Four Seasons Hong Kong - Lung King HeenHa risposto il 4 dicembre 2022Dear WingC, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
23. s

    sandra

    L'isola di Hong

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 1 dicembre 2022

    overall5food4service5ambience5

    Staff are very caring and friendly, food is great and i love the huge variety of tea

    Four Seasons Hong Kong - Lung King HeenHa risposto il 5 dicembre 2022Dear sandra, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
24. SS

    SaadS

    Toronto

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 19 novembre 2022

    overall5food5service5ambience5

    As close to perfect as a meal can get. Peking duck was impeccable and all the other food was packed with amazing flavour

    Four Seasons Hong Kong - Lung King HeenHa risposto il 22 novembre 2022Dear SaadS, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
25. NL

    NeoL

    L'isola di Hong

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 25 ottobre 2022

    overall3food2service5ambience3

    Very Good Service Food is stranded level in Chinese restaurant. But not 3 star level. Dessert are totally terrible.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 27 ottobre 2022Dear NeoL, I am sorry to learn that the food served did not reach your satisfaction. Constructive feedback is essential for us to make continuous improvements to the way we deliver exceptional experiences to our guests. Thank you for sharing with us your valuable comments. We have shared your feedback with our culinary team for review and improvement. We sincerely hope to have the opportunity to welcome you back in the future. Best regards, Jacky Cheung Director of Lung King Heen

    Report
26. CL

    ConanL

    Sydney

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 24 ottobre 2022

    overall5food5service5ambience5

    Food is nice with excellent service,would definitely pay another visit !

    Four Seasons Hong Kong - Lung King HeenHa risposto il 26 ottobre 2022Dear ConanL, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
27. HF

    HelenF

    Gold Coast

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 21 ottobre 2022

    overall5food5service5ambience5

    Staffs who replied my email for the menu arrangement and the staffs who served our table in that night all very nice! Better service and impressive compare to other five stars hotel.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 23 ottobre 2022Dear HelenF, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
28. OT

    OpenTable Diner

    L'isola di Hong

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 18 ottobre 2022

    overall5food5service5ambience5

    great food, good service

    Four Seasons Hong Kong - Lung King HeenHa risposto il 23 ottobre 2022Dear sir/madam, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
29. FL

    FungL

    L'isola di Hong

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 11 ottobre 2022

    overall3food3service5ambience4

    Witness is proactively to help , super good service.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 19 ottobre 2022Dear FungL, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best regards, Jacky Cheung Director of Lung King Heen

    Report
30. Y

    Yvonne

    L'isola di Hong

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 9 ottobre 2022

    overall1food4service1ambience1

    人生一年一次生日，早兩個月前已經訂了龍景軒，並要求當天是慶祝朋友生日，接線生confirm booking 已經說好了會在甜點上寫生日快樂、結果沒有，朋友因此不高興並遺憾，這餐生日飯食了差不多$3000，不值，餐廳因為得了米之蓮三星就好巴閉，沒有理人感受！

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31. AH

    AngelaH

    L'isola di Hong

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 3 ottobre 2022

    overall4food5service5ambience5

    It's a wonderful dining experience. Attentive service and cared about customer's favour.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 8 ottobre 2022Dear AngelaH, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team and John to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best Regards, Jacky Cheung Director of Lung King Heen

    Report
32. MC

    MaryC

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 1 ottobre 2022

    overall5food5service5ambience5

    We got a VIP room with perfect harbour view from northwestern side of the Island when we have viewed the same harbour mostly from the northeaster side--this already worth one star of the Michelin rating. Staff stationed at entrance are friendly and courteous. We had a main server, John, who truly delivers the remaining two stars for the restaurant! John's English proficiency is great to give perfect recommendations for our dinner and we all love the dishes immensely. With 5 people in the party, certain dishes are for four servings and John would alert us and could relay to the kitchen to make them for five. John made sure our request on the minor customization of our dishes was met by the kitchen. John and the other server would check in on our room at great time intervals with meticulous attention to details, collecting plates and adding tea, and the like. All our seafood dishes are so very fresh and the desert is heavenly! Our baked sea bass fillet is incredibly fresh and tasty; mind you, our steamed garoupa's in bamboo basket though tasty but the two slices for each person surprised us all given the price is not cheap. Fried rice with seafood is the best taste we have ever eaten here or in North America, and they use fresh lobsters chunks in this dish. Efu noodles were made perfect as compared to all others we have eaten here or in North America. Overall, it being the world's first chinese restaurant to get a Michelin 3-star rating, is true to its every aspect.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 4 ottobre 2022Dear MaryC, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team and John to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best Regards, Senderson Cheung Lung King Heen Manager

    Report
33. CL

    CLi622

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 27 settembre 2022

    overall5food5service5ambience5

    Nice food with good service! Had a wonderful night with my family.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 28 settembre 2022Dear CLi622, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best Regards, Jacky Cheung Director of Lung King Heen

    Report
34. YL

    YvonneL

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 27 settembre 2022

    overall5food5service5ambience5

    The Char Siu Bau is a bit too sweet and the almond cookies at the end is a bit hard. Overall the food is scrumptious and worth the price. Thanks for the good service. My parents enjoy the experience. Will come again!

    Four Seasons Hong Kong - Lung King HeenHa risposto il 28 settembre 2022Dear Yvonne L, thank you for sharing your feedback with us. We are delighted to learn that you had a wonderful experience. However, I am sorry to learn that the Baked Barbecued Pork Buns and Almond Cookies did not reach your satisfaction. Constructive feedback is essential for us to make improvements. Thank you for sharing with us your valuable comments so that we could review it with our team. Best regards, Jacky Cheung Director of Lung King Heen

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35. J

    Joll

    L'isola di Hong

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 27 settembre 2022

    overall3food4service1ambience4

    2nd time dining within a month but this time was quite disappointing. Not like the first dining, this time the waiter was impatient and arrogant. Not attentive to us. He is not friendly to me who speaks mandarin. It definitely affected our dining experience and I don't think will come again.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 3 ottobre 2022Dear Joll, I am sorry to learn that our service did not reach your satisfaction. Constructive feedback is essential for us to make improvements. Thank you for letting us know where improvement is needed and where training needs to be strengthened. We hope to have the opportunity to welcome you back in the future. Best Regards, Senderson Cheung Lung King Heen Manager

    Report
36. SY

    SY852

    Londra

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 25 settembre 2022

    overall5food5service5ambience5

    Everything is spot on from food to service! Excellent!

    Four Seasons Hong Kong - Lung King HeenHa risposto il 27 settembre 2022Dear SY852, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best Regards, Jacky Cheung Director of Lung King Heen

    Report
37. I

    Iris

    Londra

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 15 settembre 2022

    overall5food5service5ambience5

    Nice food and nice service. All staff are nice and helperful

    Four Seasons Hong Kong - Lung King HeenHa risposto il 16 settembre 2022Dear Iris, Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Best Regards, Senderson Cheung Lung King Heen Manager

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38. OT

    OpenTable Diner

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 13 settembre 2022

    overall5food5service5ambience5

    We celebrated my birthday with my mother and everything from the service to the food were all impeccable. Can’t thank the staff enough for making it a memorable night.

    Four Seasons Hong Kong - Lung King HeenHa risposto il 16 settembre 2022Thank you for sharing your feedback with us. We are delighted to learn that your experience with us was enjoyable. Your encouraging comments are the best motivator for our team to continue creating memorable dining experiences for our guests. Thank you again for choosing Lung King Heen. We appreciate your support greatly and we look forward to welcoming you back again very soon! Happy birthday ! Best Regards, Senderson Cheung Lung King Heen Manager

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39. HC

    HillChi

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 21 agosto 2022

    overall5food5service5ambience5

    Wonderful experience on the professional service, starting from the entrance, and end at the exit, I am so grad to experience on it. Especially I am so appreciate on Joanna who service our tea section, under the mask I could also feel her smile and the professional in TEA. I am planning to ask more friend to enjoy such a wonderful experience in Lung King Heen.

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40. AL

    ALISON

    L'isola di Hong

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 18 agosto 2022

    overall5food5service5ambience5

    The food is delicious! Warm and good service. The view is excellent!

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