Eddie Merlot's Prime Aged Beef & Seafood - Ashburn
The service was severely lacking and the food was of poor quality, when compared with our previous experiences. It took over twenty minutes to even order our drinks. We tried the crab legs and they were not fresh or served hot. The steak was tasty and well prepared. The waiter was nice, but there was a private party that significantly detracted from the main dinning room service. To the extent, it was a struggle to even order two beverages the entire evening. It’s hard to justify the prices, when a vast majority of other local restaurants would do much better. This scenario was clearly a management issue, based on a lack of sufficient staffing and planning for additional resources.
Very stylish restaurant. I had my milestone birthday celebration here in the private room. My guests were very impressed.
Exceptional food and experience. Celebrated my husband’s birthday and our waitress Cassie was amazing. She made excellent recommendations (it was our first time) and even gave us a handwritten birthday card and special desserts in celebration.
My family loves steak and this is now our #2 (led by Ruth's Chris). I'm glad we finally visited EM, upset we waited so long and will definitely return. The filet mignon and ribeye were amazing and for sides...we tried mac & cheese (average), sweet potato casserole (excellent), asparagus (hard to screw up) and corn (not as good as DC Prime but average and probably a lot healthier than DC Prime). The creme brulee- excellent. Enjoy!!!
Don't be in a rush because you'll be here for at least 2 1/2 hours. The food takes an extraordinarily long time to arrive. My scallops were only luke warm. My husband's filet was not cooked to medium well - one was rare. My child did not enjoy her sirloin burger - she said it "tastes funny". Not worth the money. We wanted to see what the hype was about. We saw and probably will not return.
Food quality was not good especially for a 350 meal. Won’t be back any time soon and we are members.
Went on Mothers Day. Two out of four steaks were overcooked, and that was after waiting like 45 minutes for the order to be cooked. Dinner salads came before appetizer. Noticed multiple tables being apologized to, so either a really bad night, or still working through start-up pains. For a $240 meal for four without any alcohol, I would've expected a better experience.
I went there for Mother's Day and I was disappointed with the buffet. I actually regretted going there the food was not good and was really surprised. Did not meet my expectation for the price.
Mother’s Day Brunch
Overall I like Eddie Merlots. This visit was for 2019 Mothers Day brunch. We went at 11:30 and it wasnt crazy busy which was nice having elbow room at the buffet. The servers were great and there was alot of staff running refills on the chafing dishes and keeping things hot. Overall though the food wasnt delicious. It was ok. The guy at the omelette station would cook one side of the omelette, then add cheese and flip over the omelete, so what you really got was a big sack of uncooked eggs. There were only 3 people in line so it wasnt that he was in a mad rush. We actually had to tell him to cook both sides on the re-make. Not their general standard. I would go back, just not for a major holiday buffet.
We thoroughly enjoy every time we dine at Eddies. We usually go for dinner, but lately we’ve tried their brunch events and they’re just as delicious and spectacular as their dinner service. We highly recommend Jessica to be your server.
I came to the Mother's Day brunch with friends--mom's only. I should note they had COMPLIMENTARY valet for the occasion, which was great considering it was pouring rain. The manager stopped by our table, as he did others, and noticed our mom's only table and commented it should become a trend :) He was polite and welcoming, as were all other servers. The customer service was superb.
The food was fantastic, the variety and quality were impressive . Our table all had multiple smaller plates just so we could taste everything. I'm looking forward to going back for date night with the hubs!
I have only dined here once. Food was excellent but service was very poor. My wife and I went our whole dinner without having any drink refill of any kind. We barely saw our server the entire dinner.
Was 5 star the 1st time we tried this place back in December. This time, however, the service was not nearly as good and the place was very loud. The food was still great, but this place has lost some of those touches that make it worth the $$$.
Keith has been our server the last few times and we try to always get his table but recently we were served by Andy who was great. We have never had but positive experiences at this place. Keep up the great work !
Maybe it was the server he was trying to rush us out
Meal and ambiance were wonderful. Server may have been having a challenging day which impacted our experience.
Bourbon steak! Amazing! Everything was delicious, dessert too!
No complaints. Great place outstanding food and service. Not an inexpensive establishment but well worth it. No question we will return.
Great food and excellent service! Will be back!
The food was really good but the service was okay. It was my prom night and me and my group decided to go eat here. Maybe because we were high school students, they treated us poorly. Our server gave us basically no time at all to look over the menu, he was rude, I wouldn’t be done eating and they would take away the plate. They were basically rushing us out. I would recommend for the food but not for the service. Very disappointing.
Great service! The tables are a little tight for a fine steakhouse. The menu is very impressive. Some items are costly and some are more reasonable so you can bring a mixed crowd and please everyone. The 3 4oz filets medallions for less than $35 for example is great value. The $69 dollar 5oz Wagu Filet I passed on.
My wife and I spent $240 with wine ($40) and deserts. Add a tip and we spent $300 for a nice night out.
She had the 6oz Bision and loved it.
While the food and service were fine the overall management of the restaurant failed.
We had reservations for four on a Thursday evening. Not busy but we were seated next to a large column that intruded into our seating area. Next came a line of "platinum" club members that mingled in line waiting to get into the bar area for their recognition event. We literally had a guys back side between two of the people at our table. Really? The restaurant is otherwise empty. Why not have them enter through the bar entrance side so diners are not affected?
Waitress was excellent, appetizers were very tasty, main meal was good but did not arrive at the table hot. (3rd or 4th time here and consist)
This place has so much potential but a lackluster performance from the manager detracts from the entire experience. If you want to pay A list prices for a C list experience this place is for you. Very disappointed, truly had high hopes for a fine dining restaurant nearby but after four swings Eddie Merlots has struck out..
Over all it was ok! Food isn’t up to standards for how much they charge.
Eddies has consistently excellent food. I had the pork chops and my wife had the filet. Both were outstanding. The Brussels Sprouts were phenomenal.
Mixed review on dinner at Eddie's. We usually always enjoy the food and service there with very few complaints. However, this Saturday they were very busy with usual crowd plus Prom Night but hey, if you're not busy in One Loudoun on Saturday night, something is wrong! Ordered salads for starter and server (from kitchen took them to wrong table and I had to flag him down. Then when entrees came out the same person again tried to deliver them to wrong table and I was unable to stop him wandering around restaurant before taking them back to kitchen. When they were finally brought out to table by Waiter, of course they weren't hot (which my partner insists on) so they took his steak and sides back to kitchen while I sat there with mine getting colder waiting on his to return. Should always ask people at table if they want their entrees kept warm while correcting others, I think. Food was good as always and we'll definitely be back again.
This place is awesome, especially the surroundings. I took my boyfriend here for his birthday, and we absolutely loved it. It was his birthday, so they provided him with a card and a nice cake. We enjoyed our time there. Plus, the bathroom is really nice with really soft paper towels :) highly recommend
Delicious food with excellent service. All you can eat king crab legs for Friday night were delicious. Mag our server was delightful
Arrived early and sat at the bar waiting for my date to arrive, when she arrived we continued to sit at the bar and have cocktails without realizing we were actually about 30 to 45 minutes late before going to be seated. I think the folks there realized we were having great conversation and didn’t want to interrupt. When we walked up I was worried we might have lost our seats but they greeted me by name and sat us down. The entire experience was wonderful!! Great service, fantastic food and an overall perfect night out! Thank you folks very much!
We had an enjoyable holiday dinner. W ould recommend.
Absolutely the best brunch ever! Would love to see a weekly brunch if possible. Keep up the great work... We will definitely be back.
The food was excellent and service was superior. I may suggest that you have more non starchy vegetable s available on the Buffet.
Fantastic experience and first class service. Most enjoyable dining
Our waiter was probably the best I’ve ever had. Extremely knowledgeable, helpful, professional and attentive.
Birthday celebration dinner was amazing! Off the charts food and service!
As usual the service and ambiance was super. My steak was excellent. Regrettably, my wife’s red snapper was a little dry - she’s more used to the Bobby Flay version.
Overall, and despite having a number of other good choices in the Ashburn area, Eddie Merlot remains my go-to choice in the neighborhood.
Although we went for dinner, I’d like to add my appreciation for the bar service and menu. Unequaled in our area!
Always delicious food with outstanding service
We had a great time at Eddie's everyone is very friendly and the food is outstanding
Had the all you can eat king crab legs. They were awesome. And three desserts. Great time with friends.