Kona Grill - Gilbert

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1. OT

   OpenTable Diner

   Washington DC

   6 recensioni

   3.0

   6 recensioni

   Visitato 1 giorno fa

   overall3food3service5ambience3

   The server was great. Fun, friendly, and conscientious. It took forever to get our drinks and food. And, the food was okay but not memorable.

   Report
2. CM

   CarleyM

   Dallas

   10 recensioni

   vip
   5.0

   10 recensioni

   Visitato 6 giorni fa

   overall5food5service5ambience5

   Great food and our server was wonderful.

   Report
3. JO

   JimO

   Phoenix

   1 recensione

   1.0

   1 recensione

   Visitato 6 giorni fa

   overall1food3service2ambience1

   Very loud music to go along with very loud dining area. Almost impossible to have a conversation without yelling. Service was lackluster at best and the food overpriced. They actually have kiosks at table to okay video games and pay your bill. Ambiance a cross between Chilis and an 80’s disco. Stay away, not worth it.

   Report
4. OT

   OpenTable Diner

   Phoenix

   1 recensione

   5.0

   1 recensione

   Visitato 7 giorni fa

   overall5food5service4ambience4

   Amazing burger- my fave! Service was great, our server was on top of it , refills, food out on time, offered desert and that was delicious as always! Wanted sushi but bar was behind about an hour! Beside that , all else was great!

   Report
5. AG

   AmandaG

   Phoenix

   3 recensioni

   2.0

   3 recensioni

   Visitato il giorno 20 gennaio 2023

   overall2food2service3ambience3

   We ordered some apps off of the happy hour menu and they were brought out pretty quickly, however, it took 20 minutes for the server to come back over and she said, do you want to order anything else? I through this was odd because we set a 5pm reservation for dinner. The Pad Thai was too sweet, bland, and very overpriced for the quality. The Macadamia Chicken was okay tasting, but not worth $29. We spent $76 on dinner for two $3 happy hour appetizers, a California roll and two entrees. We had water to drink. The only reason we came here was because we had a $60 gift card. We will not be coming here again.

   Report
6. OT

   OpenTable Diner

   Phoenix

   1 recensione

   3.0

   1 recensione

   Visitato il giorno 16 gennaio 2023

   overall3food3service3ambience1

   Very different experience than I have had in the past. The macadamia nut chicken recipe seems to have changed. It was tough and was not crusted with macadamia nuts like it used to be, instead it was panko crusted with a few nuts in the sauce. Mashed potatoes were dry and had no flavor. The table they brought us to was not clean even though there were a lot of other empty tables. There was food all over the floor and there were multiple gnats flying around our food. The bathroom was dirty and smelled like a sewer. Extremely disappointing and I’m upset I chose to bring my son here for his birthday. We did order a sushi roll and that was fine.

   Report
7. JW

   JennyW

   Orlando

   9 recensioni

   vip
   2.0

   9 recensioni

   Visitato il giorno 15 gennaio 2023

   overall2food2service2ambience2

   Very slow service. Mediocre food and really overpriced

   Report
8. OT

   OpenTable Diner

   Atlanta

   2 recensioni

   3.0

   2 recensioni

   Visitato il giorno 14 gennaio 2023

   overall3food2service4ambience3

   Food wasn’t great. Sushi not super fresh, just overall nothing stood out. Server was nice.

   Report
9. CA

   ChadA

   Phoenix

   2 recensioni

   5.0

   2 recensioni

   Visitato il giorno 14 gennaio 2023

   overall5food5service5ambience2

   D’Shawn was great!

   Report
10. S

    Snowbird

    Milwaukee

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 14 gennaio 2023

    overall3food3service2ambience1

    I’d enjoyed the previous times I’ve eaten here — but last night was a Hugh disappointment 😔 After waiting a half hour, I was finally told that they were out of the Riesling I had ordered and would I like something else ? How does a restaurant run out of Riesling ?? Food was mediocre — and the noise level was noisy ☹️ Not a good place for a nice dinner ! On the good side— the waitress. I probably will not be back.

    Report
11. BE

    BethE

    Phoenix

    3 recensioni

    1.0

    3 recensioni

    Visitato il giorno 14 gennaio 2023

    overall1food1service2ambience2

    Very disappointing meal overall. The white wine was room temperature at best. The macadamia crusted chicken was tough with no identifiable macadamia and tasted like it was fried in old fish fry oil, hence the chicken tasted fishy. Also, the mashed potatoes were dry and crumbly. Service was sub par.

    Report
12. S

    Sybil

    Milwaukee

    21 recensioni

    5.0

    21 recensioni

    Visitato il giorno 12 gennaio 2023

    overall5food5service5ambience5

    Great food, with a happy hour menu which was a terrific value . The cost of the entree apart from the happy hour pricing is a bit pricey.

    Report
13. K

    Kimobby

    Orange County

    5 recensioni

    vip
    4.0

    5 recensioni

    Visitato il giorno 10 gennaio 2023

    overall4food3service5ambience4

    Greeted when I came in. Pleasant experience getting seated when the rest of my party arrived. Server came to our table shortly after being seated. She was very accommodating and polite. Appetizers and entrees came out with good pace. Food in general was subpar. The Fire Dragon roll was lackluster and the fuel used to fire finish it table-side left a very off putting taste to the sushi. Check was provided with the table device. Quick and easy.

    Report
14. OT

    OpenTable Diner

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 8 gennaio 2023

    overall2food2service1ambience1

    Tables were so close together that I literally think my hair was in the guys table behind me. Server did not tell me sushi was taking longer than food so my food showed up 30 minutes after my daughters meal. Pot stickers were not cooked all the way. We ate them but would not order again since they are $18 for five ! My daughter enjoyed her sandwich but of course my appetite was gone by the time I had the server cancel my meal. Manager was nice and took care of the check but not sure if I’d go back again on a Saturday night. Maybe happy hour.

    Report
15. BP

    BrandeeP

    Las Vegas

    3 recensioni

    vip
    5.0

    3 recensioni

    Visitato il giorno 7 gennaio 2023

    overall5food5service5ambience5

    Best atmosphere. So fun with the music. Amazing food & service.

    Report
16. OT

    OpenTable Diner

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 7 gennaio 2023

    overall2food2service4ambience2

    Salad was horrible. Very little food for the price. Pad Thai not good.

    Report
17. A

    Aussue

    Phoenix

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 6 gennaio 2023

    overall5food4service5ambience5

    Great food. Ambience was perfect. Happy hour is always ideal. Some items are better value than others. Waited was accommodating, friendly and on task the entire evening.

    Kona Grill - GilbertHa risposto il 14 gennaio 2023We appreciate the 5 stars, Aussue. We're so happy you enjoy our Happy Hour!

    Report
18. OT

    OpenTable Diner

    Phoenix

    1 recensione

    vip
    1.0

    1 recensione

    Visitato il giorno 4 gennaio 2023

    overall1food3service1ambience4

    The manager didn’t take my rewards from open table and was absolutely rude about it.

    Report
19. B

    Belgiumfoodlover

    Detroit

    19 recensioni

    vip
    4.0

    19 recensioni

    Visitato il giorno 1 gennaio 2023

    overall4food4service5ambience5

    Our server was helpful and attentive. The food was good and the atmosphere was festive for New Year’s Eve!

    Report
20. OT

    OpenTable Diner

    Washington DC

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 1 gennaio 2023

    overall3food2service1ambience4

    Server did not come to see if the food was ok, he missed off a meal and when we said something the response was basically ‘I don’t care’ Will not be returning and did not give us anything complimentary. Very disappointing

    Report
21. ML

    MichaelL

    Chicago

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 1 gennaio 2023

    overall2food1service4ambience4

    Very disappointing food was not good prime rib very fatty and lots of gristle. Ribeye steak under cooked.

    Report
22. OT

    OpenTable Diner

    Phoenix

    16 recensioni

    vip
    4.0

    16 recensioni

    Visitato il giorno 1 gennaio 2023

    overall4food3service2ambience4

    Our waitress was not very attentive. I asked for tonic water got club and my refill was lime soda. Didn’t clear table off of finished dishes and empty glasses Must be a new hire

    Report
23. OT

    OpenTable Diner

    Jackson Hole

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 28 dicembre 2022

    overall3food2service2ambience3

    Every steak we ordered was over cooked, our food came out and they forgot a few things. We ordered drinks and it took fifteen minutes to get to us. Our waitress was really nice but super slow.

    Report
24. M

    Maureen

    Calgary

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 26 dicembre 2022

    overall1food1service3ambience2

    .On time for 6:45 reservation. Had to wait 35 minutes for our table. .Ordered “feature Christmas entre” (Turkey dinner) and told Sold Out. Also sold out of two of next suitable options (prime rib) and New York Sirloin). . Charged for “Surf&Turf” while the shrimp were not on Scewer as advertised; instead teeny tiny unrecognizable shrimp tossed on undercooked steak” (served rare vs medium) . Food not served with any utensils and no salt or pepper so had to wait for server to finally bring when we asked. . Hosts seemed untrained so dealing with them was difficult as they appeared overwhelmed. . Overall, food was mediocre and the whole experience was a disappointment. Would not recommend to anyone.

    Report
25. TB

    TinaB

    Phoenix

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 26 dicembre 2022

    overall4food5service5ambience5

    We had to wait 10-15 minutes even with an open table reservation. Other then that The penne I had was great I just felt I would've gotten more for the price. Services were great they were crazy busy on Christmas day. We will try again for sure.

    Report
26. OT

    OpenTable Diner

    Phoenix

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall4food5service5ambience5

    It was absolutely delicious!

    Report
27. SC

    SelwynC

    Houston

    6 recensioni

    4.0

    6 recensioni

    Visitato il giorno 25 dicembre 2022

    overall4food4service3ambience4

    Christmas meal to avoid the task of cooking

    Report
28. OT

    OpenTable Diner

    Los Angeles

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall3food3service3ambience3

    Christmas Dinner, reservation for 8. Waited about 30 minutes past our reservation time (understandable) since it was Christmas. They were out of several items, and the food was on the pricey side for the service and quality.

    Report
29. DB

    DavidB

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall1food1service4ambience4

    Terrible food. Just awful. Dumpster diving would yield better.

    Report
30. RD

    RayD

    Phoenix

    4 recensioni

    3.0

    4 recensioni

    Visitato il giorno 25 dicembre 2022

    overall3food3service3ambience4

    The service was very slow and the steak portions were very small and lobster sauce need a microscope to find any lobster.

    Report
31. OT

    OpenTable Diner

    Hawaii

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall5food5service5ambience3

    I like the convenience of being able to book a reservation through an app and also change it if need be. Check in was nice and fast. The food was better than expected. Service was great. It was a bit loud.

    Report
32. JR

    JulieR

    Chicago

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall5food5service5ambience4

    We loved our server! And overall team were great too!

    Report
33. BG

    BryanG

    Phoenix

    2 recensioni

    4.0

    2 recensioni

    Visitato il giorno 25 dicembre 2022

    overall4food3service3ambience4

    They used to be a lot better. Food portions are smaller...Prices are bigger... Has a little more of a 5 gallon bucket feel lately...

    Report
34. OT

    OpenTable Diner

    Phoenix

    1 recensione

    vip
    4.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall4food4service4ambience4

    Reduced menu on Christmas Eve was frustrating but we always enjoy Kona.

    Report
35. AZ

    AZbeachgal

    Hawaii

    13 recensioni

    5.0

    13 recensioni

    Visitato il giorno 25 dicembre 2022

    overall5food5service5ambience5

    Very nice patio, heaters were on point and server was amazing. Food was great … will be back.

    Report
36. OT

    OpenTable Diner

    Seattle

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall4food4service5ambience4

    Our visit was on Christmas Eve, and we were told that there was a reduced menu, with 400 reservations that evening. This was our first visit, and we will likely be back. We had and liked the Crunchy Spicy Tuna and Picasso rolls, and also the Macadamia Turkey dish on the Christmas menu. The wait and reception team were super friendly. Prices were a bit on the high side. Noise level was fine.

    Report
37. LS

    LynnS

    Las Vegas

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 25 dicembre 2022

    overall4food4service5ambience3

    Overall I think this restaurant was good. Positives: The staff are very efficient, pleasant, and accommodating. My food choices were limited due to allergies to shellfish and mushrooms and the chef and staff went out of their way to modify my meal. The manager did an excellent job with checking up on his customers and keeping his staff organized. I could tell all the staff were considered a team as even he helped to clear tables as needed. I ordered the fillet with fingerling potatoes and grilled asparagus. My steak was cooked perfectly and seasoned well. The roasted potatoes were also seasoned well. The asparagus was a bit over cooked as it had lost some of its color and was a bit soft, but they were seasoned well. Negatives: The food is overpriced such their garden salad as an entree without meat is priced for $16 and with chicken added it would be $24 or their cheeseburger with fries is $19. The booths to accommodate 2 persons are quite small. There was not enough room on the table to hold anything more than 2 place settings and 2 drinks only. My husband and I usually order either a glass of wine or a beer in addition to having a glass of water. Because the table space was so limited we opted out of having water and was glad we didn’t order an appetizer as it certainly wouldn’t have fit in the center of the table between our plates.

    Report
38. S

    Swirly

    Phoenix

    3 recensioni

    5.0

    3 recensioni

    Visitato il giorno 24 dicembre 2022

    overall5food4service5ambience4

    Christmas Eve filet mignon and turkey dinners were excellent...the pumpkin pie, not so much. Service was entertaining and cheerful. Some servers dressed in pajamas or as Santa. We truly appreciate all of them working on Christmas Eve.

    Report
39. t

    tovahg

    Phoenix

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 24 dicembre 2022

    overall4food5service4ambience4

    It was pretty busy so our food was a bit of a wait but otherwise it was all very good.

    Report
40. OT

    OpenTable Diner

    San Diego

    10 recensioni

    3.0

    10 recensioni

    Visitato il giorno 24 dicembre 2022

    overall3food2service4ambience2

    Came in last night for my birthday for the first time. Server was nice but service was kind of slow. Food was just ok. Sushi and sashimi didn’t seem very fresh. Cocktails were HORRIBLY made. Had to send back for a glass of wine. Server said bartenders seemed “overwhelmed”. Random LOUD alarm going off for what seemed like hours ruined our entire dining experience. Don’t think we will be here again.

    Report