Katsuya - L.A. Live

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1. JA

   JohnA

   Los Angeles

   25 recensioni

   vip
   2.0

   25 recensioni

   Visitato 1 giorno fa

   overall2food2service1ambience1

   Super bummed with our dinner! Drinks came quickly. Appetizer came quickly. Then our server didn’t come back for quite a while to check on us. When our dinner came, they brought my wife’s meal but not mine. No check in from the waiter on waters or more drinks. After she ate, we were done with drinks and waters and waited and waited and waited for my meal. Never came. After an hour we had to go see our show at the Microsoft Theater. We tracked down our waiter and asked for our check and to have my meal removed from the bill. Not the experience I was hoping for from what’s supposed to be a high end restaurant.

   Report
2. j

   jandb

   San Diego

   1 recensione

   5.0

   1 recensione

   Visitato 5 giorni fa

   overall5food5service5ambience5

   Great service, food came out quickly and it was delicious! We’ll be back again.

   Report
3. OT

   OpenTable Diner

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 19 marzo 2023

   overall5food5service5ambience5

   We had a great time eating here. Service was very good and punctual. Love this place. Great food and experience

   Report
4. OT

   OpenTable Diner

   San Francisco

   1 recensione

   vip
   5.0

   1 recensione

   Visitato il giorno 18 marzo 2023

   overall5food5service5ambience5

   My favorite sushi spot in downtown LA. We were having dinner before the Lakers game and were worried about our timing. But the waiter asked us if we were going to the game and he made sure everything came out quickly. Everything we ordered was fresh and delicious. The food and customer service is why we frequent this beautiful restaurant.

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5. VD

   VinayD

   Vancouver

   3 recensioni

   vip
   3.0

   3 recensioni

   Visitato il giorno 18 marzo 2023

   overall3food5service1ambience4

   We arrived at 6:15 with plans for the game at 7:30 and wanted to leave in about an hour. The service and food was very good initially but our waiter or kitchen seemed to have lost half of our order. We got half the food and was asked are we good to go when we explained we’re told had to start a new order by this time we were late and had to leave. Food and atmosphere was good service was way below what o would expect for this level of restaurant.

   Report
6. LG

   LitoG

   Las Vegas

   2 recensioni

   5.0

   2 recensioni

   Visitato il giorno 18 marzo 2023

   overall5food5service4ambience5

   Good food but portion is too small for the price. I didn’t like they seated us on a tight 6 table with 6 chairs. Our orders did not fit properly have to eat it quick to get rid of the plates. We spent $360. I requested for the the bigger table , they said it’s intended for 8 people. While seated, we saw them accommodated people from 4 to 6 people in the 8 table person 🤦‍♂️🤦‍♂️

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7. RO

   ROBERTB

   Orange County

   6 recensioni

   5.0

   6 recensioni

   Visitato il giorno 16 marzo 2023

   overall5food5service5ambience4

   Excellent food and service. A little rushed - they bring everything you ordered at once - so if you want it staggered tell the waiter upfront.

   Report
8. TR

   TinaR

   Los Angeles

   8 recensioni

   5.0

   8 recensioni

   Visitato il giorno 14 marzo 2023

   overall5food5service5ambience4

   Nothing better than the miso cod

   Report
9. T

   Tery

   San Francisco

   1 recensione

   5.0

   1 recensione

   Visitato il giorno 12 marzo 2023

   overall5food5service5ambience5

   Food was very good. Food service was amazingly fast. We had most of our food within 10 minutes of ordering. Would definitely recommend if you’re staying in the area.

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10. IK

    IshiK

    Las Vegas

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 11 marzo 2023

    overall4food5service5ambience4

    Great place to eat for the reasons afore mentioned. Manager Tak is an amazingly cordial person. Wait staff is excellent. Hosts we had didn't small much.

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11. b

    bigbaddog

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 7 marzo 2023

    overall5food5service5ambience5

    All restaurants down here are packed on game nights or weekends. If you make a reservation, they are very good at seating you on time. They are also very accommodating IF you are running late and you LET THEM KNOW. The food is very good, and comes out very quickly. The Chinese chicken salad can be shared comfortably between 2-3 guests. The short rib and chicken teriyaki are very tasty. The price is a little spendy, but a much better alternative to arena food. Most of the higher end places take an hour or more to eat, but Katsuya is usually 45 minute dinner. I love this restaurant before games!

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12. CM

    CMW1

    Los Angeles

    3 recensioni

    4.0

    3 recensioni

    Visitato il giorno 7 marzo 2023

    overall4food5service4ambience4

    The whole fried Red Snapper was just great. We also had their premium sashimi platter and the uni was amazing. Add to that the smoked scallops and sliced white fish and it was truly one lovely dish after the other. The service was good and the drinks from the bar came out faster than usual. Love eating here before a Kings game!

    Report
13. OT

    OpenTable Diner

    Orange County

    2 recensioni

    vip
    5.0

    2 recensioni

    Visitato il giorno 25 febbraio 2023

    overall5food5service5ambience5

    Clippers game!

    Report
14. OT

    OpenTable Diner

    Los Angeles

    1 recensione

    1.0

    1 recensione

    Visitato il giorno 25 febbraio 2023

    overall1food1service1ambience3

    I have been to many other Katsuya locations but unfortunately this location was disappointing. The food came out way too fast and didn’t taste fresh at all. We placed our order, I went to go wash my hands and by the time I got back to my table all the food was sitting on my table. We waited another 20mins for our drinks to come so we finished our food before we got drinks. Overall it felt rushed, not fresh and didn’t consider the customer experience. Very unfortunate for such a well known place

    Katsuya - L.A. LiveHa risposto il 4 marzo 2023Hello Patron, My name is Jaiden, manager at Katsuya LA Live. The team and I are very sorry to hear that your experience did not meet your expectations. I have sent you a private message with the hopes of discussing further. We genuinely would be grateful for the opportunity to make it right. Thank you, Jaiden Jiang

    Report
15. TV

    ThomasV

    Los Angeles

    3 recensioni

    3.0

    3 recensioni

    Visitato il giorno 25 febbraio 2023

    overall3food4service2ambience3

    While the staff is nice enough, the menu selections arrived pretty much a minute apart. Soup, appetizer, and entree all basically at the same time. The tables are relatively small, so basically you have to buss your own table, which for $301.00 for two is not acceptable.

    Report
16. OT

    OpenTable Diner

    Orange County

    2 recensioni

    3.0

    2 recensioni

    Visitato il giorno 25 febbraio 2023

    overall3food3service5ambience3

    Extremely small cut rolls, and just about every portion was very small and very expensive. Not a good value for the money. Other sushi restaurants provide a much better value.

    Report
17. OT

    OpenTable Diner

    Los Angeles

    6 recensioni

    vip
    5.0

    6 recensioni

    Visitato il giorno 19 febbraio 2023

    overall5food4service5ambience5

    Our waitress was wonderful! She did a good job!

    Report
18. OT

    OpenTable Diner

    Los Angeles

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 19 febbraio 2023

    overall5food5service5ambience4

    The food was delicious and the staff was friendly and efficient. Our food came out fast and was still hot out of the kitchen. We had an amazing time.

    Report
19. M

    Margaret

    Chicago

    11 recensioni

    5.0

    11 recensioni

    Visitato il giorno 19 febbraio 2023

    overall5food5service5ambience5

    The food at Katsuya is always amazing, but tonight’s service was particularly outstanding. The hostess didn’t miss a beat when we showed up as a part of 9 for a 6-person reservation. Our server took care of us beautifully and even split the bill 9 ways without complaint. Couldn’t ask for more outstanding, seamless and gracious service. We will definitely return!

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20. OT

    OpenTable Diner

    1 recensione

    4.0

    1 recensione

    Visitato il giorno 18 febbraio 2023

    overall4food5service3ambience4

    Food was very fresh, yummy, and prepared fast. Customer services wasn’t the best. We had to ask for water and waited long to get it.

    Report
21. JP

    JannaP

    1 recensione

    2.0

    1 recensione

    Visitato il giorno 16 febbraio 2023

    overall2food1service3ambience4

    A portion of the food was very good, however some of the sushi appeared old and had a very OFF taste.

    Report
22. S

    Shar

    Philadelphia

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 16 febbraio 2023

    overall5food5service5ambience5

    All of our raw apps and rolls were stunning quality and the wagyu ribeye for $55 cannot be beat. I just returned from Tokyo and was nervous to eat US sushi -- this location did not disappoint.

    Report
23. OT

    OpenTable Diner

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 15 febbraio 2023

    overall5food5service5ambience5

    Came here for Valentine’s with my date and everything was great from the appetizer to the dessert. Awesome staff that are quick and on top of their game. Cool ambiance and good drinks. We gon be back lol

    Report
24. OT

    OpenTable Diner

    Los Angeles

    2 recensioni

    vip
    3.0

    2 recensioni

    Visitato il giorno 15 febbraio 2023

    overall3food4service1ambience4

    Food was great however the server was terrible. She was not only rude but never check on us to see if we wanted anything and had to wait 10 minutes for silverware. By the time we got our silverware our food was cold

    Katsuya - L.A. LiveHa risposto il 17 febbraio 2023Dear Patron, My name is Jaiden, manager at Katsuya LA Live. The team and I are very sorry to hear that your experience did not meet your expectations. I have sent you a private message with the hopes of discussing further. We genuinely would be grateful for the opportunity to make it right. Thank you, Jaiden Jiang

    Report
25. C

    Casey

    Nuovo Messico

    1 recensione

    3.0

    1 recensione

    Visitato il giorno 15 febbraio 2023

    overall3food4service2ambience3

    Be aware that they no longer validate LA Live parking, so you will be spending an additional $10 on parking.

    Report
26. LP

    LuisP

    Los Angeles

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 14 febbraio 2023

    overall5food5service4ambience5

    The food and atmosphere was amazing, I just felt rushed to order is the only negative and I couldnt see the menu too well because the lights are really low but thats also because I cant see as well now that im a little older...

    Report
27. N

    Neilnrobn

    Los Angeles

    28 recensioni

    vip
    5.0

    28 recensioni

    Visitato il giorno 14 febbraio 2023

    overall5food5service5ambience5

    Our go to before the Kings game. Food is always fresh. It is noisy with lots of people but you can still talk to your dinner guests. My only complaint is the covid fee being charged since it’s been 2 years now feel it should be removed.

    Report
28. M

    Markkap

    Los Angeles

    16 recensioni

    vip
    5.0

    16 recensioni

    Visitato il giorno 14 febbraio 2023

    overall5food5service3ambience5

    Food is great as usual but service was lacking this time. Def recommend getting the Uwe Manhattan and the ribeye

    Report
29. OT

    OpenTable Diner

    Los Angeles

    2 recensioni

    5.0

    2 recensioni

    Visitato il giorno 14 febbraio 2023

    overall5food5service5ambience5

    Our Server was the BEST

    Report
30. OT

    OpenTable Diner

    Los Angeles

    3 recensioni

    3.0

    3 recensioni

    Visitato il giorno 12 febbraio 2023

    overall3food5service2ambience2

    All food was amazing exceptional taste -except the pot de crème, the service was horrible, you need a new hostess she’s the wrong fit for this restaurant you need someone more classy and inviting the lighting is way off change the lighting or change the gold font on the menu it’s literally almost illegible the description should be in black also the seating was horrible it was like being in the back of a low rider an d couch that you sink down in no support it’s to low for the height of the table very uncomfortable the person that served the chocolate pot de crème didn’t even know what it was this is absurd cocktails delicious the waiter was dry barely came around the soy sauce was empty he brought one from another table walked away and that one was empty also this restaurant is not worth the price point and dont forget they have no parking $40 to park cash only and you have to walk a ways be prepared

    Report
31. c

    chrisj

    Los Angeles

    10 recensioni

    5.0

    10 recensioni

    Visitato il giorno 12 febbraio 2023

    overall5food5service5ambience5

    Always great… And when there is a game they make sure to serve you quickly..

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32. OT

    OpenTable Diner

    San Antonio

    12 recensioni

    vip
    5.0

    12 recensioni

    Visitato il giorno 10 febbraio 2023

    overall5food5service4ambience4

    Good food as always! Enjoyed our dinner.

    Report
33. DJ

    DarriannJ

    Los Angeles

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 4 febbraio 2023

    overall5food5service5ambience5

    I went by myself to enjoy the Rock Shrimp Sushi Roll. I don’t remember servers name, but I sat at table 95 at 9:30 reservation for 1. She was very attentive and showed me how to pay my bill using an app because I didn’t have my physical card. Great time!

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34. OT

    OpenTable Diner

    Los Angeles

    6 recensioni

    vip
    2.0

    6 recensioni

    Visitato il giorno 29 gennaio 2023

    overall2food2service2ambience2

    Definitely wasn’t my favorite restaurant . It was too loud , the food was mediocre at best for the price. Staff is not attentive, and the seating is crowded. If you have options for Japanese dining I would definitely go with another.

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35. OT

    OpenTable Diner

    New England

    2 recensioni

    2.0

    2 recensioni

    Visitato il giorno 29 gennaio 2023

    overall2food5service2ambience3

    Service is always lacking. I much rather just get up myself and ask the manager for things we need at the table because you just get so tired eyeing for and waiting for the waitress to come around.

    Report
36. DS

    DavidS

    Los Angeles

    11 recensioni

    5.0

    11 recensioni

    Visitato il giorno 28 gennaio 2023

    overall5food5service5ambience5

    Katsuya is in a league of it's own and the LA Live location is great for preevent dining.

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37. OT

    OpenTable Diner

    Los Angeles

    1 recensione

    vip
    5.0

    1 recensione

    Visitato il giorno 27 gennaio 2023

    overall5food5service5ambience5

    Taylor was awesome. Great service!

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38. MJ

    MJ7500

    Los Angeles

    10 recensioni

    vip
    4.0

    10 recensioni

    Visitato il giorno 27 gennaio 2023

    overall4food4service5ambience5

    Food is good though less stellar than previously, very expensive and the fish portion of the cod has shrunk over time so I won’t be ordering that again.

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39. OT

    OpenTable Diner

    Los Angeles

    6 recensioni

    vip
    3.0

    6 recensioni

    Visitato il giorno 26 gennaio 2023

    overall3food5service2ambience4

    I love dining here before Lakers games. The drinks are yummy (but super slow to get to table) Food is delishes but service is slow slow slow.

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40. OT

    OpenTable Diner

    Los Angeles

    1 recensione

    5.0

    1 recensione

    Visitato il giorno 24 gennaio 2023

    overall5food5service5ambience5

    Our server was fantastic. He was attentive without being overbearing.

    Report