Benihana - Dulles, VA

4
1007 recensioni
Fino a $30
Giapponese

I tag più utilizzati:

Occasione speciale
Adatto ai compleanni
Adatto ai Gruppi

Misure di sicurezza

Pulizia e sanificazione
  • Le superfici vengono igienizzate tra un gruppo di clienti e l'altro
  • Le aree comuni vengono pulite a fondo quotidianamente
  • Sarà fornita una copia digitale, monouso o igienizzata del menu
  • Ai clienti vengono forniti disinfettante o salviettine
Distanziamento fisico
  • Nelle aree comuni è mantenuta la distanza di sicurezza
Dispositivi di protezione
  • I camerieri indossano mascherine
  • I clienti devono indossare le mascherine, a meno che non stiano mangiando o bevendo
Controlli
  • Se un membro del personale è ammalato, non gli verrà consentito di essere presente sul posto di lavoro
Cosa dicono 1007 persone
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno visitato questo ristorante
4.0basato sulle recenti valutazioni
4.2
cibo
4.0
servizio
4.1
Atmosfera
3.7
Rapporto qualità-prezzo
Rumorosità · Moderata
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Filtri
MC
MariC
Richmond
1 recensione
Visitato 6 giorni fa
Complessivo2cibo3servizio1Atmosfera2

I have been to Benihana a few times my last visit the service wasn’t so great but we decided to try again. Our reservations were at 715but didn’t get seated until almost 8. We understand it was a busy night so no complaints. I ordered sushi for appetizer it didn’t arrive until after our meal was completed. Service was horrible. The food was good but not worth the price. The server handed us the bill and seemed annoyed when we asked for the ice cream that came with our meal. Overall not worth it.

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William
1 recensione
Visitato il giorno 5 ottobre 2021
Complessivo4cibo4servizio5Atmosfera5

Prices have gone up quite a bit since our last visit. This will affect future visits to the restaurant.

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SG
StewartG
1 recensione
Visitato il giorno 4 ottobre 2021
Complessivo5cibo4servizio5Atmosfera5

Very nice experience. Hostess, and all waitresses most attentive. We requested an exclusive table and it was provided. Food and drinks were very good.
Please convey our appreciation to all the staff last night.
Stewart Garcia

Benihana - Dulles, VA
Ha risposto il 7 ottobre 2021

Dear StewartG Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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vipUtente OpenTable
Los Angeles
3 recensioni
Visitato il giorno 2 ottobre 2021
Complessivo2cibo1servizio1Atmosfera2

The server had the worst attitude I've ever encountered in a restaurant. Not considerate of allergies and gave me attitude through the whole service. I will probably never go back to this location. I would suggest not going to this farce of a Benihana. As a born and brought up Californian, growing up Benihana's is always fun, but this location is a joke. Zero stars if possible.

Benihana - Dulles, VA
Ha risposto il 5 ottobre 2021

Dear Guest On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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SC
ShelC
1 recensione
Visitato il giorno 24 settembre 2021
Complessivo5cibo5servizio5Atmosfera5

Great food and hostesses are accommodating. It was the first time having a female chef. Our chef Sandra was entertaining and exciting.

Benihana - Dulles, VA
Ha risposto il 29 settembre 2021

Dear ShelC We are happy to hear that you enjoyed the dining experience!

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CC
CelineC
El Paso
2 recensioni
Visitato il giorno 19 settembre 2021
Complessivo3cibo5servizio2Atmosfera3

I expected a lot more than what I got at this restaurant. Our waitress only came over when we flagged her down. Our cook was very dry and not enthusiastic at all. Overall the food was amazing just poor customer service.

Benihana - Dulles, VA
Ha risposto il 22 settembre 2021

Dear CelineC Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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OT
vipUtente OpenTable
New England
1 recensione
Visitato il giorno 17 settembre 2021
Complessivo2cibo2servizio3Atmosfera4

Way over priced food. Sushi and bar was worth it, but hibachi was very plain and portions were small for the price

Benihana - Dulles, VA
Ha risposto il 27 settembre 2021

Dear Guest Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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MG
MichaelG
Washington DC
2 recensioni
Visitato il giorno 11 settembre 2021
Complessivo4cibo5servizio4Atmosfera4

The food was very tasty and they have generous proportions. The service was good. I would recommend it to friends and family, and will most likely visit again.

Benihana - Dulles, VA
Ha risposto il 16 settembre 2021

Dear MichaelG Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family. 

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Utente OpenTable
Washington DC
3 recensioni
Visitato il giorno 10 settembre 2021
Complessivo5cibo5servizio5Atmosfera5

Why did Open Table give me zero points?

Benihana - Dulles, VA
Ha risposto il 15 settembre 2021

Dear Guest Thank you for leaving us positive feedback, come back soon!

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ES
EricaS
1 recensione
Visitato il giorno 9 settembre 2021
Complessivo1cibo1servizio2Atmosfera1

The service and food here has gone down Over the years!! I went a few months ago and had issues but last night was beyond terrible!
Our service wasn’t bad but the chef, manager and food….nope! No good!
The chef, we thought was new but we were told by the manager, she’s been there two years!
She didn’t give our table the Benihana’s experience! She barely spoke during the dinner. She took forever cooking our meal. 20-30 mins on the ride, 20 mins on veggies! It took so long between each food item, if you waited, your food was cold!
No tricks. No fire! Nothing. Just a silent table, while we looked at every one near by get the Benihana’s experience and have fun!
The manager was informed but he didn’t seem to care. He was told half way through the meal and didn’t come to check out anything until the very end! Didn’t say or do much about the situation besides walk away!
Overall even the food was blah! Rice was salty. Reorder of rice had way to much oil. Steak was over cooked. Shrimp had no seasoning.
We just won’t be coming to the location again! Benihana’s used to be a favorite but it has really fell off!

Benihana - Dulles, VA
Ha risposto il 13 settembre 2021

Dear EricaS On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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TF
TennisFoodie
Richmond
17 recensioni
Visitato il giorno 30 agosto 2021
Complessivo4cibo4servizio5Atmosfera5

Our hibachi chef was very good - she was able to flip and juggle her utensils very well and did a nice job cooking and presenting our food. My shrimp appetizer was a little rubbery which made me think it was probably frozen shrimp. My colossal shrimp was less rubbery and tasty. Scallops could've been bigger and the calamari was fine.

Benihana - Dulles, VA
Ha risposto il 2 settembre 2021

Dear TennisFoodie We appreciate you dining with Benihana, thank you for the kind words!

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Utente OpenTable
Atlanta
3 recensioni
Visitato il giorno 30 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

We had one of our best Benihana meals ever at this location. Our chef (I wish I could remember her name!) was was just at the end of her training period, and she was fabulous! Her fried rice was spot on, and the chicken was just the way we like it - a little caramelized on the outside and juicy on the inside. The shrimp was also cooked to perfection. My only regret is that we are from Atlanta, so we won’t be able to enjoy her talents again soon. Our server was very attentive, also.
We highly recommend you give this a try!

Benihana - Dulles, VA
Ha risposto il 2 settembre 2021

Dear Guest We are happy you enjoyed the Benihana experience! Come back soon!

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Sghc
1 recensione
Visitato il giorno 26 agosto 2021
Complessivo2cibo2servizio3Atmosfera3

This was our first time at Benihana (we've always opted for smaller-named places), and we won't return. We chose it because we thought they had stricter COVID protocols in seating. Benihana does not space out seating, so be prepared to sit with strangers, in chairs that are packed very closely around the table. The food was mediocre at best, and the amount of butter the chef used was appalling. The prices were much more expensive than other hibachi-style restaurants in the area. Overall, we do not recommend this restaurant.

Benihana - Dulles, VA
Ha risposto il 31 agosto 2021

Dear Sghc We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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MarkT
Washington DC
8 recensioni
Visitato il giorno 21 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

Great food. Servers were fantastic

Benihana - Dulles, VA
Ha risposto il 23 agosto 2021

Dear MarkT Thank you for sharing your feedback with us. We are happy to hear that you had a great experience.

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K
Keith
Washington DC
3 recensioni
Visitato il giorno 19 agosto 2021
Complessivo4cibo5servizio4Atmosfera4

Sharon, our chef, was outstanding - she is so skillful!!!!

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Nolasmith
1 recensione
Visitato il giorno 7 agosto 2021
Complessivo1cibo2servizio1Atmosfera2

There was a long wait and the food had no flavor. I sat at the table for an hour before they started to prepare the food.I will not be going back.

Benihana - Dulles, VA
Ha risposto il 9 agosto 2021

Dear Nolasmith On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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Mickeyfan1999
Washington DC
5 recensioni
Visitato il giorno 5 agosto 2021
Complessivo2cibo4servizio1Atmosfera1

Thursday is definitely not a good day to enjoy dinner at Benihana’s Dulles VA.
After enjoying for years this last dinner experience was not a very good one.

Benihana - Dulles, VA
Ha risposto il 6 agosto 2021

Dear Mickeyfan1999 On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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MB
vipMillsB
Richmond
38 recensioni
Visitato il giorno 25 luglio 2021
Complessivo5cibo5servizio5Atmosfera5

Exceptional service from Manager, Marlena, and staff at Benihana - Dulles. The food is always well presented, delicious, and healthy in all aspects. Family truly enjoys the gathering to share the family bundles offered by Benihana. The pricing is outstanding and affordable. An added perk is the gift cards offer with the additional cards to be used at a later date--best offer ever. Look forward to next outing!

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Utente OpenTable
Salt Lake City
1 recensione
Visitato il giorno 25 luglio 2021
Complessivo5cibo5servizio5Atmosfera5

I had an amazing experience staff was great and so was the food

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Utente OpenTable
1 recensione
Visitato il giorno 25 luglio 2021
Complessivo3cibo3servizio3Atmosfera3

The performance and experience wasn’t as incredible as I thought it would be. The food portions were definitely not worth the amount of money they cost either.

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vipUtente OpenTable
Washington DC
33 recensioni
Visitato il giorno 23 luglio 2021
Complessivo4cibo4servizio4Atmosfera4

My wife and I haven't been in years. The food is still delicious and the service was good.

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datenightduo
Washington DC
10 recensioni
Visitato il giorno 23 luglio 2021
Complessivo4cibo3servizio4Atmosfera4

Prices have skyrocketed! 2 adult meals, 1 kid meal, 2 adult drink & an apple juice - $168!(including tip).
Not a place we can go to much anymore.

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K
Kelley
Virginia Ovest
11 recensioni
Visitato il giorno 18 luglio 2021
Complessivo5cibo5servizio5Atmosfera5

Nice experience. Clean restaurant, good service and great good!

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Utente OpenTable
1 recensione
Visitato il giorno 9 luglio 2021
Complessivo4cibo4servizio4Atmosfera3

Lots of people. Service was good considering.

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AB
AllyB
1 recensione
Visitato il giorno 9 luglio 2021
Complessivo5cibo5servizio5Atmosfera5

Overall it was a great experience! This place never lets me down. I love the food!

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DavidW
1 recensione
Visitato il giorno 6 luglio 2021
Complessivo4cibo3servizio4Atmosfera4

I like Japanese food but, it is very expensive and only something I would do every few years.

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BobG
Washington DC
1 recensione
Visitato il giorno 3 luglio 2021
Complessivo3cibo3servizio4Atmosfera3

Does management think we don't notice that you no longer serve complimentary green tea in lovely little cups, hot towels, nice Japanese dishware, colorful big menus; their new system of conveying menus by phone with an app, which means instead of people festively chatting, especially the kids, people are re-glued to their phones; the changes in personnel and the lack of motivation of many; front desk planning inattention to reservation times (not for us this time but often) is a problem. Management pinches pennies but keeps the prices going up. Look at the trip advisor reviews, they're scathing.

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daisyp197
Washington DC
2 recensioni
Visitato il giorno 3 luglio 2021
Complessivo5cibo5servizio5Atmosfera5

The food was delicious and the service was excellent, particularly our chef Teresa!

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Willow
Washington DC
1 recensione
Visitato il giorno 3 luglio 2021
Complessivo1cibo1servizio1Atmosfera1

Our reservation was not ready on time. The waitress was miserable and clearly annoyed with everyone. The drinks were gross - did not finish either alcoholic beverage we ordered. They tasted like pineapple juice with vodka - a mai tai and a sangria?! So so awful. The chef never smiled or interacted with us. He dropped his tools twice which is scary if he’s going to accidentally fling them at someone next time (he didn’t, fortunately). It was nearly an hour and a half from our reservation time until the time the chef arrived. The food was mediocre at best. They did not sing happy birthday to the person who’s bday it was. And it was $400 to boot!! Horrible experience.

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JH
JennH
1 recensione
Visitato il giorno 30 giugno 2021
Complessivo5cibo5servizio5Atmosfera5

Great place to celebrate a birthday for any age!!!

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MB
MayB
Washington DC
18 recensioni
Visitato il giorno 25 giugno 2021
Complessivo5cibo5servizio5Atmosfera5

Everything was great! Well done!

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PeterP
1 recensione
Visitato il giorno 25 giugno 2021
Complessivo4cibo4servizio3Atmosfera4

Service was a little bit slow but over the food was good for the value. We had an annoyance time.

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LJ
LadyJ
1 recensione
Visitato il giorno 20 giugno 2021
Complessivo4cibo4servizio4Atmosfera4

My family had a great time. Wonder wait staff and entertaining cook.

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ArmyGuy
San Francisco
1 recensione
Visitato il giorno 17 giugno 2021
Complessivo3cibo5servizio3Atmosfera4

Chef was great , server and greeter not so much...

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viplive2eat
Washington DC
36 recensioni
Visitato il giorno 15 giugno 2021
Complessivo3cibo5servizio3Atmosfera2

At least 30 minutes from having finished the first course until the chef came to the table. No back-ground music and a 1/2 full dining room does not make for good ambiance. Food is always good. The presentation is not as good as it used to be. Not much WOW. We shared a table, but I think Benihana is best occupying a table with only your party, if possible.

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Carisa
1 recensione
Visitato il giorno 15 giugno 2021
Complessivo3cibo3servizio1Atmosfera2

The service was ridiculously slow. We had a 7:30 reservation and wasn’t seated for almost an hour. Then we had to wait another 45 mins for service. We didn’t get our food until 10:00, which is the time the restaurant closes. There was not enough staff to accommodate guests.

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CindyB
San Francisco
3 recensioni
Visitato il giorno 15 giugno 2021
Complessivo2cibo4servizio2Atmosfera2

Made a reservation for 6:45, didn't get seated until after 7pm, didnt eat until almost 8:30. They were completely under staffed (only 2 servers for entire restaurant) our waiter was great, just had too many tables. The food was good and our chef did a nice job. Something I would expect on the weekend, but this was a Tuesday night.

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Utente OpenTable
1 recensione
Visitato il giorno 12 giugno 2021
Complessivo1cibo2servizio1Atmosfera1

I was unable to substitute tuna as the only meat in the Sashimi. This was substantiated via false pretenses that were offensive to propound (i.e., material difference in price, and pre-packaging). These reasons were offensive because the menu depicted unit prices; and the sushi bar was readily visible. My wife was not provided tea or ice cream that was clearly supposed to have been included with the deluxe meal.

The restaurant is horrible and will never reacquire my patronage.

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vipNataliaA
Washington DC
7 recensioni
Visitato il giorno 12 giugno 2021
Complessivo3cibo3servizio3Atmosfera3

No chopsticks?

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Erica
1 recensione
Visitato il giorno 11 giugno 2021
Complessivo3cibo3servizio3Atmosfera3

Food was ok, prices way too high for what you get. Other similar places are better quality and way better prices.

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FAQ

Puoi ordinare la consegna a domicilio direttamente da Benihana - Dulles, VA utilizzando il pulsante "Ordina online". Benihana - Dulles, VA offre anche la consegna a domicilio in collaborazione con Postmates. In alternativa, puoi ordinare il servizio da asporto, chiamando direttamente Benihana - Dulles, VA al numero (703) 421-0888.

Benihana - Dulles, VA è stato valutato da 1007 utenti di OpenTable con 4 stelle.

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