Benihana - Dulles

3.9
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832 recensioni
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Fino a $30
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Giapponese

I tag più utilizzati:

Adatto ai Gruppi
Adatto ai compleanni
Adatto per un appuntamento
Cosa dicono 832 persone
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno visitato questo ristorante
3.9basato sulle recenti valutazioni
4.1
cibo
3.8
servizio
3.8
Atmosfera
3.5
Rapporto qualità-prezzo
Rumorosità · Moderata
Il 66% delle persone lo consiglierebbe ad un amico
Ordina per
Filtri
BM
vipBrenMil
Richmond
24 recensioni
Visitato il giorno 28 giugno 2020
Complessivo5cibo5servizio5Atmosfera5

Service, manager, host, and hostess are great! The food, quality and quantity is exceptional. It is a great family offer that was put in place due to COVID-19. Its cost effective and as with all Benihana meals, promotions, and offers it exceeds anyone's expectation.

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AD
AmyD
1 recensione
Visitato il giorno 28 giugno 2020
Complessivo5cibo5servizio5Atmosfera5

This was our family's first visit to Benihana. We had a good time celebrating two family birthdays. Thanks for helping our family have a memorable time.

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B
Bhaskar
1 recensione
Visitato il giorno 26 giugno 2020
Complessivo5cibo3servizio5Atmosfera5

I was not sure if the quality of food was okay. It didn't taste as usual that I am familiar with.

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ES
ErrolS
1 recensione
Visitato il giorno 25 giugno 2020
Complessivo4cibo4servizio5Atmosfera4

THE SERVICE AND THE FOOD IS GOOD. WHEN YOU ARE IN THE MOOD FOR JAPANESE FOOD THEN BENIHANA IS A GOOD CHOICE.

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BM
vipBrenMil
Richmond
25 recensioni
Visitato il giorno 21 giugno 2020
Complessivo5cibo5servizio5Atmosfera5

During COVID-19 Pandemic, Benihana has been the comfort food with Family Specials for our weekend gatherings. The costs has been phenomenal and the value exceptional. The perks with Gift Cards and Bonuses has made it a great place to continue to visit, while obtaining social distance, with curbside and carryout options. We love it!

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M
Mickeyfan1999
Washington DC
2 recensioni
Visitato il giorno 17 giugno 2020
Complessivo4cibo5servizio5Atmosfera3

Service was A+ and the food was excellent! I definitely recommend this location.

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BM
vipBrenMil
Richmond
25 recensioni
Visitato il giorno 14 giugno 2020
Complessivo5cibo5servizio5Atmosfera5

Mother's Day was truly special this year. Benihana stepped up to the demand for a special event with good food and great service. Totally amazing the extra services they put out including a super menu, exceptional pricing, and portions comparable to none!
Lovely celebration and additional gift cards to use in the future!

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R
Ricky
1 recensione
Visitato il giorno 14 giugno 2020
Complessivo4cibo5servizio5Atmosfera5

This is our first time, and my all family was 😃 happy. Thanks .

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B
Bigdog
Washington DC
5 recensioni
Visitato il giorno 13 giugno 2020
Complessivo5cibo5servizio5Atmosfera5

The service and food was excellent as it has been for the 20 plus years that I have been coming. I was quite happy and will continue to visit with my family

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BM
vipBrenMil
Richmond
25 recensioni
Visitato il giorno 11 marzo 2020
Complessivo5cibo5servizio5Atmosfera5

Exceptional birthdays (3) celebration. Included Chef's Table rewards along with family members.
Always a great place for gatherings and special events.

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OT
Utente OpenTable
1 recensione
Visitato il giorno 29 febbraio 2020
Complessivo1cibo4servizio1Atmosfera2

Our reservation was for 7:15, we were seated around 7:30 and our chef didn’t start cooking until 8:35! Very understaffed with chefs and waitresses, there were 3 manager types working the front desk I don’t understand why none of them could step in to take a drink order. Would not recommend this location.

Benihana - Dulles
Ha risposto il 5 marzo 2020

On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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PA
PattiA
Washington DC
2 recensioni
Visitato il giorno 29 febbraio 2020
Complessivo4cibo5servizio4Atmosfera5

It took way too long to get served. But they gave us a discount because of it.

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t
truthteller1985
Miami
6 recensioni
Visitato il giorno 29 febbraio 2020
Complessivo4cibo3servizio4Atmosfera3

This is a good restaurant for a very affordable price. The portions are quite generous and it is impossible not to love that food is being cooked in front of you! The staff is kind and the restaurant is accommodating of food allergies. My only complaint is that there is an excess of butter and generous use of salt in the food. That being said, the food itself was well-flavored and everything was quite fresh. I recommend it for a casual place (with a twist) to dine!

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BG
BlairG
Washington DC
16 recensioni
Visitato il giorno 24 febbraio 2020
Complessivo4cibo4servizio4Atmosfera4

Dining experience was very good. Our chef was entertaining and she did a good job. The food was cooked well and to our specifications

Benihana - Dulles
Ha risposto il 11 marzo 2020

Fantastic Blair! We are happy you enjoyed the Benihana experience! Come back soon!

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OT
Utente OpenTable
1 recensione
Visitato il giorno 18 febbraio 2020
Complessivo5cibo5servizio5Atmosfera5

We went for my husband's birthday. The food was delicious and everyone was very welcoming and friendly.

Benihana - Dulles
Ha risposto il 5 marzo 2020

Thank you for leaving us positive feedback, come back soon!

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GW
GlendaW
Washington DC
1 recensione
Visitato il giorno 17 febbraio 2020
Complessivo3cibo1servizio2Atmosfera2

The food was very bland. No seasoning on it. I do not out salt on my food after it's cooked. Not big on a lot of salt but some seasoning I necessary to give it flavor.

Benihana - Dulles
Ha risposto il 25 febbraio 2020

Glenda, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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LG
LuvGF
Washington DC
7 recensioni
Visitato il giorno 15 febbraio 2020
Complessivo3cibo3servizio3Atmosfera3

Kinda has gone down hill. Even though we had reservations, still waited a half hour with no seating. It was very noisy too. The “chef” didn’t make the table feel special or fun either, like they used to. Just cooked our food and did a couple small things. Didn’t get that whole “Japanese” feel either. Prices have gone up too! Not sure we will come back.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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MG
MatthewG
Washington DC
2 recensioni
Visitato il giorno 15 febbraio 2020
Complessivo3cibo2servizio2Atmosfera4

The food was mediocre for the price. We enjoyed the chef cooking at the table, but our server did a few things that made me dislike the overall service. First, he asked for everyone's order and then followed up asking if we would like the chicken fried rice. Everyone said of yes without realizing that there was an upcharge for that vs regular rice. Not a big deal, but I think it should have been mentioned. Then when we finished our meal we asked for a box to go and the server also asked if we would like our bill. We had to specifically ask the server for our dessert, which was included as part of the entrees we ordered. Other people at the table were never asked if they wanted the dessert which they had paid for. Again, not a big deal for a small bowl of ice cream, but the overall experience left me dissatisfied with the restaurant and it is unlikely we will be back anytime soon.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

Matthew, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
Utente OpenTable
Washington DC
1 recensione
Visitato il giorno 14 febbraio 2020
Complessivo3cibo2servizio1Atmosfera2

They were severely understaffed. The hibachi chef had to keep leaving the table while cooking to get us water. Our cocktails never arrived and the sushi app we ordered came to the table after we had finished our meal. Also, the table next to us was told that they ran out of clean cups, even for soda and water.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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VR
VarshaR
Washington DC
1 recensione
Visitato il giorno 14 febbraio 2020
Complessivo1cibo1servizio1Atmosfera2

very dissapointed with the food and service provided

Benihana - Dulles
Ha risposto il 18 febbraio 2020

Varsha, we apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.

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JG
JonathanG
1 recensione
Visitato il giorno 14 febbraio 2020
Complessivo1cibo1servizio1Atmosfera2

We understand that it was Valentine's Day and busy but: we waited 40 minutes to be seated after already having a reservation. Our drinks got ordered right away by our server (ordered water and alcoholic drinks) but we never received our drinks we ordered from the bar. Soup came out right away (it was not hot) but salad came out after all of our food was made.
The food that was prepared in front of us was under seasoned and any meat was over cooked. Fried rice that was still white, chewy, over cooked shrimp that didn't have any seasoning on it, and filet mignon that was extremely fatty.
All of our vegetables were only cooked to be partially done.
Our meals came with tea and ice cream at the end but we were never offered it. At that point in the meal we were ready to leave and didn't bother asking.
Not only that, but the typical Benihana experience with the egg flip never happened and the onion volcano was forgot until the very end.
This was so disappointing to us and will never visit this Benihana location again because of this experience.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

Jonathan, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
Utente OpenTable
Washington DC
1 recensione
Visitato il giorno 14 febbraio 2020
Complessivo1cibo1servizio1Atmosfera1

Didn’t even get to eat there as they could not seat us at our reservation time or an hour after

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CC
CarinaC
1 recensione
Visitato il giorno 14 febbraio 2020
Complessivo3cibo5servizio1Atmosfera5

Food was great but the service is poor. Our waitress did not even check on us no refill water or asking our table if were ok or need something. However the cook shes little shy no interaction but she did good.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

Carina, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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OT
Utente OpenTable
Washington DC
3 recensioni
Visitato il giorno 14 febbraio 2020
Complessivo1cibo1servizio1Atmosfera1

We made a reservation at 7:15pm and were seated at 8:00pm. The waiter took 15 minutes to bring everything and kept asking if we wanted items (e.g., refills, soup, salad, ice cream) that came with the meal. We ate the main course 45 minutes after ordering. The bottom line is management can’t handle a high volume dinner crowd. Additionally, management never came over to communicate potential delays when we were seated or apologize for the delays at the end of the meal. This restaurant can’t handle busy occasions. Positives: The chef was great and the main course he prepared was excellent.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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JF
vipJessaF
Washington DC
20 recensioni
Visitato il giorno 14 febbraio 2020
Complessivo1cibo1servizio1Atmosfera1

Awful awful awful. We went for Valentines Day for a 7:15 reservation. We get seated at 7:40pm, right next to the door and 50 people waiting for a table. So romantic! LOL. Then the waiter comes immediately over and tells us we need to order quick or we are going to wait for a while for food. So we order. While we order he proceeds to burn the menu into the table, leaving a plastic smear that just burned while we waited for food. The smell was terrible. 45 mins later, we hadn’t even gotten a drink or the soup/salad. We just got up a left. We’ve had great experiences here before. Never. Again.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

Jessa, On behalf of our team here at Benihana we would like to sincerely apologize for the negative experience you encountered, especially while celebrating a special occasion. If you would like to get in touch with our team, please do so via the Contact Us page on our website so we can properly address your concerns.

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OT
Utente OpenTable
Washington DC
1 recensione
Visitato il giorno 14 febbraio 2020
Complessivo1cibo5servizio1Atmosfera3

We had a 7:15 reservation. Was seated promptly at 7:15 however, did not receive drinks until 8pm and wine was received without glasses...server stated there were no clean glasses at the time. And it was well over an hour before the chef came to start on our food. There was a table sat after us who checked out before we even got our food. At no point did the manager come over to apologize or check on us. So many things went wrong with this visit, I doubt I will ever go back.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

On behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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DK
DanielK
Washington DC
1 recensione
Visitato il giorno 14 febbraio 2020
Complessivo5cibo5servizio5Atmosfera5

This is a neat way to meet other people and enjoy their company. Though the main contributor to this experience is how receptive others at the table are to open conversations with strangers.

Benihana - Dulles
Ha risposto il 28 febbraio 2020

Awesome Daniel! Our goal is to create great guest memories. We are pleased to hear we were able to do so for you and your family.

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JC
JCEats
Washington DC
34 recensioni
Visitato il giorno 14 febbraio 2020
Complessivo2cibo2servizio2Atmosfera3

Service was below average, food was disappointing, lacked flavor.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

JC, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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LG
LynneG
Washington DC
4 recensioni
Visitato il giorno 14 febbraio 2020
Complessivo3cibo4servizio3Atmosfera3

It’s ok. I just feel like there’s no other place for teppanyaki around here and this place is just so expensive and yet the service is always slow and they always miss something. This time they forgot the white rice for the people who didn’t want fried rice. Add to that that it’s always overpriced and I’m just not into it anymore.

Benihana - Dulles
Ha risposto il 18 febbraio 2020

Lynne, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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b
vipbenihanavday
Washington DC
21 recensioni
Visitato il giorno 13 febbraio 2020
Complessivo5cibo5servizio5Atmosfera4

Great dinner for Valentine's Day! The chef was very talented (and funny!). The fried rice is truly the best as always. The only downside was our waitress was not very attentive to our table - rarely coming by for refills, etc. (Esp when it was not very busy - there were maybe 4 other tables). However, that being said - was a great dinner and we left stuffed. Wish there was a location closer to Tysons so we didn't have to drive all the way out to Dulles!

Benihana - Dulles
Ha risposto il 28 febbraio 2020

Fantastic! Your feedback is appreciated. We are pleased to hear we were able to create a great memory for you!

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MP
MarykeP
1 recensione
Visitato il giorno 8 febbraio 2020
Complessivo3cibo2servizio2Atmosfera3

We read the reviews and we were hoping that they were wrong so we figured we would give it a shot and see for ourselves. The “show” was very disappointing. Chef just started cooking without the entertainment that you normally get at a Japanese steak house. Food was very bland. Was expecting more for the price we paid. We’ve visited a lot of Japanese steakhouses and this was by far the most expensive and most disappointing of all.

Benihana - Dulles
Ha risposto il 15 febbraio 2020

Maryke, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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KG
vipKateG
Washington DC
7 recensioni
Visitato il giorno 8 febbraio 2020
Complessivo3cibo4servizio3Atmosfera3

We had a 5:45 reservation but didn’t get to eat until after 7... not sure if it was just an off night, but everything was so slow. Food was yummy as always though!

Benihana - Dulles
Ha risposto il 15 febbraio 2020

Kate, we apologize for your experience. Your feedback helps us to make improvements. We sincerely hope you will return to visit us at any one of our restaurants. Thank you for taking the time to share your review.

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A
Ap24
1 recensione
Visitato il giorno 1 febbraio 2020
Complessivo1cibo3servizio3Atmosfera2

We showed up for our reservation about 30 minutes early, as we told the hostess that we had reservations for 7:00 she then said ok! Then the manager saw us and said we have a spot right now for you guys so follow me! He sat us down at a table that the other 5 people had already ordered drinks and there dinner! So we felt very rushed we didn’t even order a drink we just ordered water! Looked at the menu for less than a minute before waitress asked us what we wanted for dinner!

Benihana - Dulles
Ha risposto il 12 febbraio 2020

Ap, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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MJ
MichelleJ
1 recensione
Visitato il giorno 1 febbraio 2020
Complessivo4cibo2servizio4Atmosfera4

I have been to other habachi grills and the food was in abundance but our cook wasnt as ample with the food I had one zucchini strip cut up. Just wish it was a little more food but it tasted okay

Benihana - Dulles
Ha risposto il 13 febbraio 2020

Michelle, We are happy to hear that you enjoyed the dining experience!

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JS
JoyceS
Washington DC
1 recensione
Visitato il giorno 23 gennaio 2020
Complessivo3cibo2servizio4Atmosfera3

We had previously been to Benihana at another location and it was wonderful. This experience was less than desirable. The prices were higher than we had expected and the food was not that good. Within 30 minutes of completing my meal, I was in the restroom with stomach problems.

Benihana - Dulles
Ha risposto il 29 gennaio 2020

Joyce, On behalf of our team here at Benihana, we sincerely apologize for your experience and understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website so that we can further address this matter.

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S
Sammy
Washington DC
5 recensioni
Visitato il giorno 22 gennaio 2020
Complessivo5cibo5servizio5Atmosfera5

Everything was great!

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DD
DavidD
Washington DC
1 recensione
Visitato il giorno 18 gennaio 2020
Complessivo3cibo3servizio2Atmosfera3

Though our cook prepared the food ok, there was no show and no interaction with the guests. The person later noted she does not speak English which I feel hindered any real interaction and understanding of the guests or orders.

Benihana - Dulles
Ha risposto il 23 gennaio 2020

David, on behalf of our team here at Benihana, we would like to sincerely apologize for your recent visit with us. With your feedback, we look forward to improving the guest experience and would like to thank you for taking the time to share your review with us. If you would like to get in touch with our team, please do so via the Contact Us page on our website

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EQ
ErinQ
1 recensione
Visitato il giorno 6 gennaio 2020
Complessivo1cibo1servizio1Atmosfera1

Aside from the flaming onion, boring, don’t spend your money even with the -$30 off birthday discount.

Benihana - Dulles
Ha risposto il 13 gennaio 2020

Erin, thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.

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JB
JulietaB
Washington DC
5 recensioni
Visitato il giorno 4 gennaio 2020
Complessivo4cibo5servizio3Atmosfera4

Even with reservations you have to wait.
We were celebrating birthday and they didn’t have camera to take picture. Our dinner comes with ice cream and they misses to ask so when we told them they brought us what appears to be half a spoon. Guy dropped my mustard sauce all over my clothing and purse.
Chef always on point, polite and yummy food.

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JJ
vipJohnJ
Washington DC
19 recensioni
Visitato il giorno 2 gennaio 2020
Complessivo5cibo5servizio5Atmosfera4

We’ve been going to Benihana’s for 20 years four or five times a year.
Until recently, the food was always predictable and we enjoyed it. The last couple of times the staff are turned over in the quality of the food seem to be suffering.

This time, we were wondering if we would find it worthwhile or if we should start to look out square. I’m delighted to say that the service was excellent and the chef was a younger woman who really knew her stuff and cooked the food to perfection, provided a pleasant little shell in the process and pay close attention to any special requests.

One minor point: The hibiscus iced tea Seemed a bit tart as if the person making the tea forgot to add a little bit of sweetener to it

This was probably the best combination of food and service
That we have experienced. We will certainly be returning based on this visit.

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FAQ

Benihana - Dulles offre la consegna a domicilio in collaborazione con Postmates. Benihana - Dulles offre anche il servizio da asporto, che puoi ordinare telefonando direttamente al ristorante al numero (703) 421-0888.

Benihana - Dulles è stato valutato da 832 utenti di OpenTable con 3.9 stelle.

Puoi prenotare un tavolo in questo ristorante scegliendo la data, l'orario e il numero di persone.