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Came for a business dinner, 6 people total. Immediately after walking in it smelled like pot-not cool to meet someone under this condition for the first time. Got over that little hiccup, great setting and ambiance. Drinks came quickly, ordered the meat & cheese platter-amazing!! ..and then seemed service got slowww, had to ask when dinner was going to be out. Finally got dinner and 3 of us got beef Wellington, which we were told was best served medium/raw-and all of ours came WELL DONE. Yuck. There was only one other table with customers so I am not sure what the issue was but I would NOT recommend nor go back. Bummed!
Dance music dj was odd, but everything was really great!
I can’t say enough good things about my most recent experience here. We took both of our folks out for their Christmas present prior to seeing a show at Symphony Hall, and surprised Dad with a birthday celebration too.
We had gotten there an hour earlier than they opened (they used to serve brunch, but had recently eliminated that) as we generally meet about 30 minutes before our reservation to grab a drink at the bar. However, once I called, Hector said he’d happily allow us to come in and wait, but we couldn’t order until the kitchen opened.. (It was cold and rainy outside) we were certainly happy we didn’t have to change plans with our folks at the last minute. As I know this would’ve caused them distress.
We had our choice of two tables and were accommodated immediately.
Hector was also our server and was fantastic. Even honoring special requests.
I’ve been here many times over the years and I must say I’m never disappointed. The atmosphere is relaxed, and perhaps a little boisterous for some, but we enjoy the buzz and the vibe of everyone having a good time.
As we were leaving the band was setting up. That’s another thing that I enjoy about this place, great music too!
Good food as always. Great service.
All meals were cold.
Excellent food and drinks. The grapefruit martini was exceptional.
Great restaurant. All food types are excellent. Moderately priced with large portions. One of our favorites. Worth the drive.
It was noisy that night but it was due to a party that was going on which tired out to be quite fun! Great service, food. Can’t go wrong.
We made reservations. I called multiple times to try to change the time to later. No one answered the phone. When we arrived, there was a huge party and the place was not functioning like a steak house. We just wanted a nice quiet dinner. The web advertised that. We reserved a table for that. It was not that.
Kathy was great - efficient as had right timeline - food and bar were excellent.
Overall great experience. My wife loves the surf and turf tower. Great quality. We were surprised by the calamari. Was good but completely different than expected. Served with capers olives grilled tomatoes and peppers and raw onions all mixed together with breaded and fried calamari. No sauce.
Left after one drink and a serving of onion soup . The soup was dense with lots of cheese topping and no broth. Our waiter had had numerous tables. Brought one drink and had to remind him my husband had ordered a glass of wine. He was not really attentive or knowledgeable . We asked a question about a menu item and he never returned with an answer. People at other tables were calling him over for service. This restaurant used to be excellent. On Saturday, it was poor service and food quality.
Food was ok. Nothing special. Didn’t know they were going to have a DJ so it was very loud.
Good ambience, but over priced for the level of quality.
Fabulous as usual. Outstanding in every way. Had dinner with our daughter & her husband for her birthday. Everyone there made it a special occasion for her, hostess, bartender, waitress. Food was out of this world. Highly recommend the filet! Soooo delicious!!
It was a very good environment however I was disappointed at the fact that I didnt get the booth and or private area as I requested in my reservation. Food was okay not what I expected.
Amazing ambiance and great service! There were 4 of us and everyone’s meal was delicious and spot on. Will go back soon!
Excellent meals and great service.
Our Server, Hector, was AWESOME! The food was outstanding! Our only criticism would be that we ordered a side salad and did not get it. We did not even realize it until we were half way home, that's how great everything else was. Did not mind at all. I will, and in fact, already have told multiple people to try it out. We will be back for sure!
Very good steak service was great I will return
Steaks were very good and so was The service. What we felt was lacking was nice food presentation—that was quite disappointing.
The only issue we had was a piece of meet was over cooked. However our waitress took care of this with no issues. I do want to note that we have eaten at the 350 about 6 times and the service has always been outstanding! Great waitstaff.
The service was terrible and the food was okay. I’m not sure if it was the kitchen or the actual server that was having the problem but service was extremely slow, the wrong dish was brought to me when the food finally came and it was like the server was trying to avoid interaction unless necessary. It was not extremely busy so I’m not sure what the problem was but had the waiter at least checked in once in a while it would have been forgivable. It wasn’t until a woman asked how everything was that we got an apology. They compt dessert but after 3 hrs IOC being there it didn’t feel like enough. The two tables beside us were as frustrated as us because they were having the same issues. Very bad experience!!
Made reservations easily through Open Table. We each had a daily special martini which was excellent. Ordered the stuffed mushrooms as an appetizer and found we didn’t care for the stuffing which was not really stuffing just crabmeat (maybe?? no breadcrumbs so I wouldn’t call them stuffed). The rest of our meal was fantastic we had the Mediterranean cod and the surf and turf special. All were cooked to perfection!! From the hostess, our waitress, and the water/bus person we were treated very well. I would recommend this restaurant for special occasions!!
Always a better meal than the casino!
As always , outstanding!! Our go to for a fabulous night out
Everything was excellent! Staff was great and made very good recommendations. Must go!
Did not have a server. Hostess had to take order after 45 minutes past reservation time. Food was over cooked and did not have time to have new one made.
It was very busy. We were seated 1/2hour after our reservation. The food was excellent. The pace of the good being served was excellent. Very enjoyable evening.
Filets were definitely too rare. Very thick (nice) but not cooked correctly. NY strip was cooked perfectly but had gristle at one end. Supermarket quality meat. Seared scallops lacked sear and were cold in middle. Overall, fairly poor execution on proteins. Maybe a bad night? Service was very good. Desserts very good.
Unorganized staff, unfriendly hotest
Food was excellent. Service was great up until the end, when it took our server over 20 minutes to bring us the check and return with our card after we paid. Still enjoyed the experience and will likely return.
We had reservations before a concert and asked to sit on the patio when we arrived. The hostess was very accommodating as were the servers and helpers. The food was excellent and we had no complaints. We would definitely dine here again!
The Surf and Turf tower was Amazing!!!
Excellent service and great food. Would recommend to anyone visiting the Springfield area.
Always a perfect experience at the 350 Grill! The food is superb and the ambiance is wonderful!
Ate there Wed night for my husbands birthday. I did put in the request here for Open Table in the notes that it was his birthday if the restaurant could do something and nothing was done.?!
Hector was our waiter and he was so nice and always checking on us.
It was our first time there.
The steak Chateaubriand was well cooked but the side dishes; potatoes and squashes was so plain and didn’t go well with the meat. I had a better Wellington steak before but this time the crust was a bit undercooked. Overall the food were still better than many other restaurants but it wasn’t as good as I remembered or expected this time.
Not what I expected. Service was amazing, food was good. Little disappointing because menu and ambience was different then the website portrayed.
The food was excellent, we had to wait a while for our waitress to arrive to the table after being seated.